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Transportation in Le Roy, NY,
(585) 768-6868
Overall Rating
4.5 out of 5
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  • 74 Reviews


    Steven Goodwin

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    1 out of 5
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  • Our wedding was cancelled due to the coronavirus epidemic. With no end in sight we are unable to confidently reschedule our wedding and most likely will not be. S&S Limo took our money the day before our county was put in a state of emergency and banned large gatherings. Me and my fiance called and emailed to try and negotiate at least a partial refund so both parties were not out on money in these troubling times, but S&S wanted nothing to do with it. They gave us store credit , but we have no intention of using a 900$ party bus just to go out to dinner. I'm shocked at how unreasonable a buisness can be during a troubling time. Very frustrating and definitely would not recommend them.

    responded with the following comments.

    Good Morning Steve, We have worked very hard the last week with hundreds of people to come to a solution that works during this trying time we all are going through. Per our cancelation policy which you signed it states all deposits are non-refundable. If you cancel within 14 days of the day of the reservation the full balance is due. Giving the situation we offered all customers a FULL credit towards a future booking. We do not need the date now as we are all unsure of how long this will last. We appreciate our customers and hope that things settle down quick so we can all get back to a normal groove of things.

    Nicole Pair

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    5 out of 5
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  • S&S Limo was great to work with. They provided a party bus for our wine tour and the shuttle bus for the wedding reception. Everyone enjoyed themselves and had great interactions with the drivers. Whenever I called/emailed S&S, they were responsive and helpful. I would definitely utilize their services in the future.

    Mark

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    5 out of 5
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  • My wife and I ultimately decided to have a shuttle limo service to bring wedding guests to/from our venue, and were very happy with S&S Limo. Cassie and her team were extremely easy to work with, and very quick to respond to any special needs or requests we had in advance of our big day. Bob was our driver on the wedding day, and was very personable and timely in transporting everyone to and from our venue with an added element of fun. I definitely recommend S&S Limo for wedding day services!

    User4326610

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    5 out of 5
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  • We hired S & S for our wedding day. I have to say we were not disappointed at all! Marc our limo driver accommodated us down to the very last detail. Marc is such a nice individual. He went above and beyond for us. I happened to fracture my foot 4 days before my wedding and ended up in a boot. Marc helped me safely get in and out of the limo each and every time (which he didn't have to) but he did. I greatly appreciate the spectacular service and again for helping me so much on our special day! If you book your next wedding. Ask for Marc!

    Kristina Walker

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    5 out of 5
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  • We have had a perfect experience with S&S Limos. I have used them in the past for wine tours and always had a great experience. For wedding planning the customer services was outstanding and quick! I needed a larger size vehicle but wanted the more traditional feel of a regular limo vs. a limo bus. They were so accommodating and were able to book the Tahoe limo to accommodate my full bridal party with comfort. The entire experience was professional and experienced. 100% recommend S&S!

    Audrey R

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    5 out of 5
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  • The limo service was awesome! Everything went smooth and pickup and delivery was easy! Communication with S & S was also easy!

    responded with the following comments.

    We wish you and your husband many years of happiness. Thank you for choosing us to be apart of your day!

    jenna

    reviews
    5 out of 5
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  • On time and friendly clean vehicle

    Jessica

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    5 out of 5
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  • Highly recommended! They were on time, clean and our driver was so professional and friendly!

    responded with the following comments.

    Thank you, Jessica, for the nice review. We are pleased to hear you had a great experience with us.

    Alicia

    reviews
    5 out of 5
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  • Okay, Craig was an angel sent from heaven on our wedding day. He was funny, punctual, professional, and literally had an answer for every problem we encountered. When we arrived at the church, he pulled out a broom and swept leaves off of the sidewalk so it would be less slippery for me. He helped to drape the train of my dress on my arm walking in so as not to dirty it. He even made sure I was breathing before walking into the church. During pictures, he made sure the wedding party didn’t go far and kept everyone focused and ready for the next photo. At the end of the night he helped us load the extra food into the bus and got us back safe and sound. Absolutely blown away by him.

    Matthew

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    5 out of 5
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  • We are so happy that we chose S&S for our wedding day! Our driver was professional, kind, and made everyone feel safe. Limo arrived on time and we reached all of our stops in a timely fashion. Everyone had a great time!

    responded with the following comments.

    Thank you, Matthew, for the kind words. You guys were a pleasure to work with. From all of us here we wish you years of happiness!

    Jade

    reviews
    5 out of 5
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  • S&S Limousines was great. From the beginning of reaching out to get a quote, to calling to book and giving all our details for the big day this by far was one of the easiest vendors we worked with. The limo bus was amazing and we had plenty of room. Our driver Larry was so nice and always there to help in anyway he could. We are planning our anniversary party wine tour event and will be booking with them again!

    Danielle

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    4.6 out of 5
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  • Our driver from S&S Limo was great! He was on time, safe and good driver, and friendly. I worked with MacKenzie to set up our contract. She was also great to work with - quick to respond, friendly, and helpful. We used the limo bus for both transporting our out of town guests to/from the hotel as well as going out after the wedding for the wedding party. I only wish that there was a better sound system on the bus. We were only able to listen to the radio - no aux cord or anything thing to plug into.

    Adam

    reviews
    4.6 out of 5
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  • We wanted to have a limousine for our departure from our venue to our hotel, which was only about 15 minutes away. We had no major issues as the ride was sweet and short, and they were nice enough to allocate the limo to us for 1 hour even though we only needed it for our one way ride. The minor issue we had was that the trunk did not function on the limo our driver was provided, so even though we needed to bring a few items back, we had to utilize the the front passenger spot, and our back seat. Otherwise our ride was peaceful and easy, and helped our night end on good note.

    Brittany

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    3.2 out of 5
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  • We ordered a 14 person limo to hold 11 people on our wedding day. It said it fit 14 but we were pretty tight with just 11. That part didn't matter too much but halfway through our day our limo wouldn't start. They eventually got it back up but we had to go on low power mode that meant no air conditioning or lights. We got married in the middle of July so it was pretty sweltering inside when everyone is wearing suits and long dresses without air conditioning. The most important part was the limo showed up to pick up the groom and groomsmen on time and then got the bride and bridesmaids to the church on time, which in the long run is all that matters.

    responded with the following comments.

    Hello Brittany, Thank you for reaching out with your concerns. We are pleased to hear that everything ran on time. We were made aware of the vehicle not starting but was told it was up and going the remainder of the day and thought all was well. I will reach out to the driver and see what happened for the rest of the run.

    Elizabeth

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    4.4 out of 5
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  • The driver was professional and the limo was clean. Unfortunately the driver spent a little too much time picking up the boys and showing off the different features of the limo that he was late picking up the girls. The ceremony still started relatively on time and it didn't make much of a difference in the day. Very good communication with the company prior
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