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Transportation in Albany, NY,
(518) 286-4444
Overall Rating
4.6 out of 5
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  • 84 Reviews


    Brittany

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    5 out of 5
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  • We used their services for our rehearsal dinner and wedding day. On Friday the rehearsal, our amazing driver Kristin was so accommodating to all our guests that were scattered in a 10 minute radius, all at different hotels. She brought us all to our dinner cruise and picked us up promptly. The party bus was clean, fun and very helpful to get all 50 guests where they needed to be. Saturday, the wedding day. Kristin showed up on time and had to wait for the groomsmen for 45 minutes! Their fault haha...well my Dads. I was getting my makeup done so I couldn't message her. She made means to find out what to do, and magically made everything come together perfectly. She was so kind and helpful with my bridal party...my maid and matron of honor were no where to be found and Kristin helped me with my dress without hesitation. My entire family and bridal party loved her..she even made my groom put on the socks I bought him!!! She was more than a driver for our wedding, she was a life saver. ... Read more

    Alyssa

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    5 out of 5
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  • We needed transportation to/from our wedding and wanted nothing short of a good time along the way so we rented Royale's 30-passenger Party Bus! From placing the reservation over the phone, to receiving driver information/expected arrival time on day of, to the surprise (and complimentary) bottles of champagne in the limo and getting us all safely home- Royale is CLASS ACT SERVICE! Our driver laid our a red carpet for us to walk onto which made for some great photo ops and was super comforting with regards to temperature inside the party bus and music selection!! Bring your own party playlist and you can easily hook it up and enjoy!! Thank you thank you! Definitely recommend!!

    Russell Reimer

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    5 out of 5
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  • Royale Transportation treated us very well and provided the wedding party with a great time while being transported to the wedding. They are very reasonably priced and have many different kinds of cars and buses. Even though they were unable to provide my daughter with the car that we originally contracted for, they provided a better vehicle at no additional cost!

    Noelle

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    5 out of 5
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  • Larry was great! He was polite, a true gentleman, energetic, fun, dancing, giving us all cold waters. He was on time and efficient! We loved him!! Use royale transportation for your wedding and you wont have to worry!!

    Julia

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    5 out of 5
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  • Great experience with Royale, drivers were friendly and professional, arrived promptly and got everyone at the wedding where they needed to be safely.

    Mariah Miller

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    5 out of 5
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  • Used royale for our wedding transport on August 10, 2019. They were able to accommodate us with a split package. Our driver was fantastic. Arrived about 30 minutes ahead of schedule for each pickup but assured us it would be no issue to wait. Assisted me in and out of the vehicle. We used the Ford Expedition 12 seater. It was clean, the bar was stocked with ice cold water and champagne. We were able to hook up our phones to play music which was great. Dropped us off at the end of the night and two separate locations without issue and assisted in unloading some stuff from the car.

    Ashley Feuerstein

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    5 out of 5
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  • Royale Transportation did a great job!! No complaints and everything went exactly as planned. Thank you, Royale!

    Bethany

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    5 out of 5
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  • Ryan was our driver and he was fantastic to work with. He was responsive with the doors on our 18 passenger limo and got us to our multiple locations right on time. The red carpet service as well as champagne really made my husband and I feel special on our big day.

    Eion

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    5 out of 5
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  • Service was perfect, the vehicle, driver and bus services were spot on.

    Molly

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    5 out of 5
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  • I used Royale Transportation for both limos and shuttle service for my wedding. Everything was perfect and went off without a hitch. Gabe in the office was great to work with and helped me through every step of the way. We were able to make a great shuttle schedule and ensure everyone had great transportation to and from the venue. When the air conditioning in the limo we had ordered broke the day before our wedding, he was able to upgrade us to the bigger limo for no charge. Our limo driver was friendly, courteous and funny. He confirmed everything multiple times during the wedding and everything went perfectly. Our guests really appreciated having this service and being able to get home safely!

    Kara Likar

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    4.4 out of 5
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  • We just needed a ride to our venue and they were affordable and easy to work with. Clean limo, the driver wasn't the happiest person, but I am sure there are other drivers who may be better

    Miranda Clark

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    4.8 out of 5
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  • Royale has a great selection of limos and antique cars for weddings. My husband was able to go out and see everything in person before booking the limo we used for our wedding. The driver was courteous, the ride was smooth and the limo was beautiful and clean inside and out. The champagne bottle and glasses inside were a definite plus!

    Nancy salerno

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    4.8 out of 5
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  • The 12 passenger vehicle for the groom and his family was professional and courteous to all. He was available for everyone's needs. The driver for the bride was friendly, too friendly in fact, hitting on the maid of honor was not OK.

    Alessandra Christina

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    1 out of 5
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  • Royale Transportation caused my entire wedding to start an hour late. The drivers failed to pick up some of my guests because they were "lost." They then requested we pay additional money at the end of the night for going one hour later than planned - due to them causing our wedding to begin late. Absolutely horrible experience. Some of my guests were on the shuttles for 2+ hours after the wedding even though they were only 30 minutes away from the venue. Choose anyone else for your wedding!!!

    responded with the following comments.

    Alessandra, I am very sorry that our shuttle service did not go as planned. The last thing we want to do is to delay or negatively impact your most important day. With that said I do want to make sure that all the facts for this reservation were stated for future potential brides to see. You had 3 different vehicles rented with us for both the afternoon and evening portions of your transportation. Your fiancé sent over the very specific itinerary for each vehicle. On the day of service we received a phone call from a wedding planner that we had never spoke with before asking us to add and remove some of the locations from the listed itinerary. The addresses were in remote Air BnB locations scattered in several different small towns. This is usually not a problem for us as we provide shuttle service every single weekend for multiple weddings, so we are used to some remote locations. However, these specific locations did prove to be a bit confusing with the same street name listed in adjacent towns and very difficult to find dirt roads. The same guests we transported also stated they had a difficult time initially finding the locations. Of the 3 vehicles you had rented only 1 vehicle had been delayed due to our chauffeur being unable to locate the address. The other 2 shuttle followed the itineraries to a T and were still delayed close to an hour simply due to the distance and locations that were planned out. The last shuttle arrived about ½ hour after the others, so the delay was not necessarily due to this vehicle but more so the locations, initial set up of the routing and guests not coming out during scheduled pick up times. Realizing the inconvenience from the delays I had the drivers stay in the town and were very accommodating on numerous time changes throughout the evening. We did not once reach out to you or your fiancé to ask for additional time for the overage used in both the front and back end of the reservations. I apologize again for not being able to provide a seamless shuttle experience for your reservations but the entire blame should not be placed on our company and staff as you represented in your review. We are a family owned and operated company and care deeply about the service we provide.

    Morgan

    reviews
    4.6 out of 5
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  • We hired trolley's to get our wedding party and guests to and from hotels to the wedding venue. Royale Limo was very pleasant to work with, their drivers were fun and their price was reasonable. They were also very flexible in allowing us to utilize their service before and after the wedding and did not require that we pay for their service during our ceremony and reception
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