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Venues in Farmingdale, New York,
(516) 845-1151
Overall Rating
4.6 out of 5
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  • 55 Reviews


    Mili Aktar

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    1.4 out of 5
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  • So I’ve voiced my disapproval of Royal Palm’s services 2 months ago. In the interim, the owners of Royal Palm, and my wife and I met to discuss the chaos that ensued on the day of our wedding. To my recollection, at least one (I believe Ruma) of the owners was present at the venue during the event. In our lengthy meeting, she personally admitted that she reviewed the security footages and saw that the chicken tandoori ran out after about 230 ppl (event for 430 ppl. $20k). She concurred that people were waiting in line for >2hrs and then started leaving the lines. She herself came forward during our event around 11pm to announce and encourage ppl to go back in line, as “now there is more food available” (in speaking to many ppl, only appetizers were dumped back in the empty trays). It was honestly an emotional meeting but, in the end, I felt that we were able to come to an understanding- that something went horribly wrong with the Royal Palm’s catering/services that night and ... Read more

    Opu

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    0.5 out of 5
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  • First and foremost, I DO NOT recommend Royal Palm. I have never felt the need to write an online review before, let alone a negative one. However, I feel obliged to write one this time because no one should spend 20k on a venue/catering and have it be a debacle the way ours turned out to be. My wife and I had our wedding reception at Royal Palm Banquet Hall on the evening of August 25th, 2018. Although the overall venue was spacious and clean, the way the appetizers/dinner were served and managed was an utter disaster. The appetizers were served at 7pm but was quickly shut down by 8pm; many people were sternly turned away for appetizers even though plenty of it were left. The dinner was served in a buffet style but the staff failed to refill the trays. My guests were waiting on the buffet queue for well over an hour for the food and at some point started leaving the line because they thought they ran out of food. The staff, especially Taheya and Shubro, were inattentive, oblivious a... Read more

    Ross

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    0.5 out of 5
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  • We arranged to have a party for approximately 150 people here. We were shown a cocktail room (between myself and my wife, they showed us this room three times and told us that it was used for cocktail hours). We negotiated a price and were told that the contract would be sent to us the next day. However, when we got the contract, it was over a $1,000 more than we had agreed to. We were told that this was a "prime time" fee because we wanted a Saturday night. It's bad enough that they charge this at all, but even worse that it was added after we had an agreement. Still, we liked the date we had and did not want to haggle. So, we bit the bullet and signed the contract. Before doing so, though, we asked one of the owners, Sonia, two things: First, if she herself would be overseeing our party. We were told that not only would she be there, but that her cousin Tamin would as well, as would her brother. We also asked that, if possible, we could be the only party there that night, and even o... Read more

    Shannon

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    5 out of 5
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  • We had our daughters sweet 16 party at the Royal Palm and it was wonderful! The staff worked all the details and the service was great, no complaints. The food was really good. Really a memorable night. Thank you Royal Palm!

    responded with the following comments.

    Thank you so much Shannon for your valuable review. Royal Palm is very glad to assist you with your event. Royal Palm always try to provide the best services for all clients, we are glad that you are very happy with our services and food. We wish you the best and happy thanksgiving. Thank you again. Royal Palm team

    Brunilda

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    5 out of 5
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  • Had my daughter's sweet 16 this past weekend. She is still in cloud 9. Was looking for a place With nice ambience with reasonably priced. The food was delicious, The Room was beautiful, but the service was superb. My event cordinator, Karla is absolutely Wonderful to work with. Every time I cold or text , she got to me immediately. I'm a little OCD with party planning And décor and they were very accommodating. The maitre D, Mike are super sweet and was that I beckon call. The only complaint I have was the Bakery They use. They made me wait an hour the 1st visit and the 2nd visit they lost the receipt to the cake and they were on this issues as well . My recommendation is to take the credit from the venue and get your own cake. The Royal Palm help make that evening a Memorable Sweet 16.

    Brunilda

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    5 out of 5
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  • We had my daughter's sweet 16 at the Royal Palm. She is still in cloud 9. The price was Reasonable. The Room was lovely, bridal suite was pretty, bathrooms were exceptional. The food was the best we had at any Sweet 16, But most of all the service was superior. Our party planner, Karla was a sweetheart and was very accommodating to my request. I would call or text her and she would reply to me immediately. She made the event a little less stressful for me. The maitre D, Mike was a sweetheart and was at our Beck and call. I had a lot of décor coming in, and they were helpful in Orchestrating the event. My only issue I had was with the bakery the use. They had me waiting an hour the 1st visit, the 2nd visit they lost my receipt. My suggestion is to take the credit from the venue and get your own cake. Other than that I have no complaints. I'm glad I chose my Royal Palm because they made my experience and my daughter Sweet 16 a memory that she will never forget.

    responded with the following comments.

    Thank you so much for your valuable feedback. Royal Palm is very happy to assist you with your event. We are very glad that you have liked our services. Thank you so much again, wishing you the best.

    jovita

    reviews
    5 out of 5
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  • Karla was very accommodating and was very pleasant and though we had a lot of changes that we made on the course still she took her patience with us.

    responded with the following comments.

    Thank you Jovita. We appreciate your feedback!

    Usman

    reviews
    5 out of 5
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  • I had my wedding reception at the Royal Palm Banquet and it was a wonderful experience. Tahiya along with Yusuf and other staff members were extremely responsive to our needs before and during the event. They were very receptive to any concerns we had and also made suggestions as needed to ensure we had a memorable day. Pricepoint was reasonable as well and we appreciated that they were cognizant of the budget we had in mind and worked with to find a suitable plan/package. I would definitely recommend their services based on my experience for this event.

    responded with the following comments.

    Thank you so much for you review and feedback. It was our pleasure to assist you with your wedding, Royal Palm wishing you all the best and good luck with your happy new life. Thank you so much.

    Mary

    reviews
    5 out of 5
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  • I would HIGHLY recommend the Royal Palm Banquet Hall!!!! They were EXTREMELY accommodating and a PLEASURE to deal with!!!!! They made my daughter's Sweet 16 a night that we and our guests are still talking about!!! Anyone who uses this venue WILL NOT be disappointed!!!

    responded with the following comments.

    Thank You for your wonderful feedback. We really appreciate it1

    niya

    reviews
    5 out of 5
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  • i would like to say i am not an easy person but Amanda was up for the change i had the best weeding ever and everyone enjoyed there self i would like to thank royal palms and staff and Amanda she is a true asset to the company.

    responded with the following comments.

    It was a pleasure being a part of your event and getting to know you and Gus!! I'm glad you guys had a wonderful time!! Lots of luck in the future!!!

    User6587708

    reviews
    5 out of 5
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  • Great Service, Beautiful Venue, Friendly Staff. Would have another party there anytime.

    responded with the following comments.

    Thank you so much for you valuable review, we really appreciate it, thank you.

    Catrina

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    5 out of 5
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  • I had my sister's bridal shower at this venue and it was an amazing time. They Royal Palm exceeded my expectations, especially with me booking at the very last second. They were very accommodating every single step of the way. I was in search of a venue that would provide food for less than $35 per person. Royal Palm did fit into this price range. Normally, they make you guarantee 100 people to book the venue; however, they accommodated my small gathering of 35. Lisa, my event coordinator, was amazing! She stayed in constant contact with me until the very end of the event. She was super sweet and very upbeat. Lisa was also so helpful and informative. I would highly recommend this venue for any of your party needs. And I hope to throw future events here.

    responded with the following comments.

    Thank you so much for your wonderful review! It was a pleasure to be apart if your special day. If you ever need anything in the future please let us know!

    Mechelle

    reviews
    2.9 out of 5
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  • Karla at the Royal Palm was very friendly and professional, but the layout of the food was not what I expected. The cheese station was a on a very small table and I thought there would be more passed around during the cocktail 1/2 hour. I paid a lot of money, and it seemed that they cut a few corners. The room was so hot that nobody wanted to dance. I asked if the heat was on and was told no, to come to find out it was on, when the air was put on that is when everyone got out of their seats to dance. I was supposed to have handouts during the night and never received them, the best part of the night was the DJ, he did an awesome job.

    Regina

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    2.5 out of 5
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  • The bad reviews are correct. I will be leaving a google review as there aren't enough characters to write them here. lol

    Sukhmanpreet

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    4.6 out of 5
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  • Great place for wedding. Service was great and the vendor is very flexible and willing to work with you. Will definitely recommend this place.

    responded with the following comments.

    Thank you. Appreciate your feedback
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