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Catering in Charlotte, NC,
(704) 975-1691
Overall Rating
4.8 out of 5
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  • 42 Reviews


    Kimberlee Mashburn

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    5 out of 5
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  • Olivia at Roots was beyond amazing to work with!! Rescheduling our wedding weeks before the intended date and then successfully pulling off the wedding several months later would never have been possible without her help. Olivia was always quick to communicate and happy to help with decision making. From our first time meeting at the tasting to the day of our wedding, Olivia made sure to make us feel celebrated! Roots food at our wedding was delicious! Our guests especially raved about the bruschetta and pork belly/watermelon hors d’oeuvres. As a gluten free bride, Roots menu options were extremely accommodating and delicious.

    responded with the following comments.

    Kimberlee, thank you so much for your kind words! You have been so lovely to work with over the past year & I couldn't be more thrilled to hear how pleased you & Joe are with Roots services! Wishing you all the happiness & so excited for the next opportunity to serve you!!

    Bill Guillot

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    5 out of 5
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  • The food was terrific with many compliments paid, could not have been better! The staff communicated important details and were punctual and professional. The food was only the start of our positive experience. Covid-19 forced difficult decisions and we had to downsize our gathering substantially. Roots not only refunded in full the excess moneys paid, but did so with a smile. These folks were a breath of fresh air in an otherwise trying situation. Bravo Roots! We'll be back!

    responded with the following comments.

    Thank you so much for your kind words! It was a joy to be apart of Katherine & Alex's celebration. We're looking forward to the next opportunity to serve you!

    Krystin Dunbar

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    5 out of 5
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  • Wow. We cannot say enough great things about Roots and the quality of service, and food. SO many guests came up to compliment us on the meals, the timeliness of it being served, and how delicious it was. We would 100% hire them again for any future events!

    responded with the following comments.

    Thanks so much, Krystin! So glad to hear you & your guests enjoyed your incredible celebration, including the food & service! Hope to serve you again in the future!

    Ashley Dove

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    5 out of 5
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  • We are so grateful that we chose ROOTS to be our exclusive caterer for our wedding reception and rehearsal dinner. From the very first interaction, Olivia was professional, responsive, and genuine. We originally were only using ROOTS for our reception but as our wedding was relocated from NC to SC, our needs changed. Olivia was amazing to work with, helped us navigate that change and assisted us with designing a rehearsal dinner menu to fit our needs, the proper safety protocols, and made sure it was totally different than what would be seen/served at the reception. All of the food was delicious and all of our guests have had nothing but fantastic feedback. I would recommend ROOTS catering for ANY occasion. Thank you Olivia and Team for making our wedding (and rehearsal dinner) an absolute success!

    responded with the following comments.

    We are so thrilled that you enjoyed your experience, from start to finish! We absolutely loved being a part of all your wedding weekend celebrations! You & Andy have been such a joy to work with & we cannot wait for the next occasion!

    Kelly Camuti

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    5 out of 5
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  • Amazing!!!! Food and staff with set up and service was fabulous! Would definitely use them again! It was beautiful!!!

    responded with the following comments.

    Thank you so much, Kelly! We're thrilled to hear the food, service, set up & quality exceeded your expectations. We're looking forward to the next opportunity to serve you!

    Lauren

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    5 out of 5
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  • The Roots team executed flawlessly the day of the wedding. Olivia was great to work with through the process. The food was amazing! I would definitely recommend Roots to anyone.

    responded with the following comments.

    Thanks so much for your kind words, Lauren! It was so fun to be apart of your & Jason's big day. Wishing you all the best!

    Allison Owen

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    5 out of 5
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  • Despite the fact we had to change our original plan due to Covid-19, Olivia and her entire team provided a wonderful experience for our wedding reception. With every change we had to make, they did it with finesse and professionalism. The food was great and the entire staff were so accommodating. Thank you for making our day a success!

    responded with the following comments.

    It was such a joy to work with you both! I’m so thrilled to hear your day exceeded your expectations. Wishing you all the best in your marriage. Cheers!

    Jordan Kinard

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    5 out of 5
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  • Roots is amazing, we had people tell us all night long, and for weeks after the wedding, how amazing the food was. Could not recommend more!

    Jess Proctor

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    5 out of 5
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  • Roots was easy to work with from start to finish. Olivia answered our emails quickly and was willing to work with us on making our wedding vision come true. Plus the food was delicious!! We had a taco station and a shrimp and grits station that got high praise. The bartenders were fantastic too. All of our guests were well taken care of. Roots was a perfect fit for our wedding of ~115 guests.

    Bliss

    reviews
    5 out of 5
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  • We had such a great experience with the Roots Catering team at our wedding this past April! They served delicious food and brought the sweetest staff! They had great presentation, were efficient, and respectful. Overall, we highly recommend this team to help make your special day perfect!

    Katie T

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    5 out of 5
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  • ROOTS Catering is always one of my favorite catering companies in Charlotte. They have been present at many of my Charlotte friends' weddings and the variety at each reception is unmatched. Their food is always fresh and delicious. I love that I always have multiple gluten free options too! I plan to use ROOTS for my next large gathering!

    Kelsey Ruocco

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    5 out of 5
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  • We had the most wonderful experience with Roots Catering for our wedding. Craig and his team are incredible to work with. Our tastings were not only delicious, but Roots was so accommodating with their availability. The food was a hit at the wedding as everyone kept raving about it! We 100% recommend Roots to anyone looking for catering - wedding or otherwise!

    Andrea

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    5 out of 5
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  • Olivia and her team were absolutely great! Their staff was so easy to work with and patient. I would hire them again and have the pleasure to work with.

    Rachel

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    5 out of 5
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  • Roots catering is the vendor our venue uses and they are amazing! We just attending out tasting with them and I was amazed by their service, aesthetic, and their food! All around amazing experience. I can't wait to have them at our wedding. Our guests will be blown away.

    Michael Youron

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    2.2 out of 5
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  • Despite the hype about the catering experience from others we found that Roots made changes to the plans,as did the wedding planner. The presentation was according to their own staff "below par" , the carving station was scratched with no knowledge and a champagne pour at table was removed by the planner . The meal itself was fair, the chicken was crumbling dry, potatoes cooked to mush and two of our tables did not receive full meals. The onsite staff were to have someone get in contact with us after the fact that did not happen until we reached out to them, of course they had their money so the owner "I just want this to end". Basically made no efforts to compensate as in his words they lived up to the contract. Honestly we had better food and service from Galway Hooker in Cornelius for the Rehearsal Party and Fresh Chef in Cornelius for a Cocktail party hands down.
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