Rockstar Limo was initially easy to get ahold of, though somewhat difficult to get detailed questions answered. This seems to be a risk you take working with a larger company. We specifically requested a vehicle for our wedding day and found out when it showed up to pick us up that it was not what was specified in our contract. While our drivers worked diligently to make it work, our guests were slightly inconvenienced due to the smaller size vehicle that was sent. Our limo driver was kind and helpful, despite a few mishaps along the way. Our limo on the other hand likely could have stood for some routine maintenance due to bad noises as it made its way down the highway. While Rockstar worked hard to correct our issues, I would ensure asking more thorough questions in person in the future if I were to work with them again.