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Transportation in Pontiac,
(248) 289-6665
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4.0 out of 5
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  • 44 Reviews


    Ashley Garavaglia

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    5 out of 5
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  • We used Rochester Limousine for my husband's bachelor party and our wedding day. On both occasions the bus was on time to pick us up. The party buses are new and up to date. The inside is very clean. They even asked what our wedding colors were and provided that color napkins displayed in the glasses inside the party bus. The lights and sound system in the bus worked out great. Both drivers we had were amazing! Special shout out to Chrissy who was our driver for our wedding. She exceeded our expectations! As soon as she arrived she helped us pack things onto the bus including the bridal party's bouquets. She had an "emergency bag" with items we may need just in case. She pinned all the boutonnieres on the groomsmen. Chrissy was super nice and made sure I as the bride did not have to lift a finger, which was extremely nice of her and completely unexpected. She went above and beyond her role and was an immense help to our big day! I would recommend Rochester Limousine to all those in sea... Read more

    User6869235

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    5 out of 5
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  • We had a great experience using Rochester Limo for transportation to our wedding reception. They were courteous and professional and the party bus they provided was awesome! Our original transportation fell through so our reservation was kind of last minute but they were still quite accommodating. Definitely would use them again!

    Jessica

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    5 out of 5
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  • Everything was perfect! We hired Rochester Limousine actually only 1 week prior to our event to transport the wedding party from the church to the reception venue about a half hour away. Our driver arrived on time, dressed in a tuxedo, and was so nice! Thank you Rochester Limo!!

    Ashley

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    5 out of 5
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  • We had a great experience with Rochester Limo! When my husband first went to look at the busses, he found something not working correctly. They upgraded us to a larger bus - free of charge. The driver had a red carpet out for us when we got in, and the limo was clean and spacious. The driver was polite, and very friendly. He went above and beyond to make sure we enjoyed out experience. The sound system and lighting inside the bus was amazing too. Overall, we had a great experience.

    Anthony

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    5 out of 5
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  • Rochester Limo's comes highly recommended for any event in which you would like to show up in some style. Everything was new and super nice, everything down to the champagne flutes. The driver was very professional with all passengers and made sure that every passenger that rode with us was accommodated for. This is a five star business and it should be your number one choice when it comes to event transportation.

    User3692902

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    5 out of 5
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  • Rochester Limousine was very dependable and reasonable. Definitely look out for scams out there we found some, so we then went to Rochester limousine and they were polite and invited us out to see the actual limo bus we would be taking on our wedding day!! We should of started with them!! Very nice vehices,

    Kristen

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    5 out of 5
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  • Rochester Limo provided my Wedding Day Transportation

    User3636144

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    5 out of 5
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  • Great company! Would use them again.

    M

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    0.5 out of 5
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  • FIRST -- READ ALL OF THE NASTY REVIEWS ON YELP! I WISH I WOULD HAVE BEFORE I BOOKED! DO NOT USE THIS COMPANY -- THEY ARE THIEVES AND THEIR CUSTOMER SERVICE IS HORRIBLE!!! I, like other reviewers, would give this company a 0 or a negative rating if I could. They double-charged our credit card and REFUSE to refund the money after being asked MULTIPLE times. Every call results in a rude response that "it's being handled". My last call was a total idiot telling me that she "assures" me that our account has been refunded. Interesting, since I obviously can see that the funds have NOT been credited to my account. DO NOT USE THIS COMPANY IT WILL WRECK YOUR EVENT!!!!

    Rachel

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    0.5 out of 5
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  • I have rented many times from limousine companies and this company is by far THE MOST UNPROFESSIONAL COMPANY! I hired them for my wedding day to do what they call a "transfer". The dispatcher (Amy) sent the driver (Todd) to pick me and my bridesmaids up from our hotel to drive us 3 miles to the venue where we were having the wedding ceremony. Amy told me the rate was $185 plus a tip for the transfer. The limo driver arrived “early” asking us to come down as soon as possible because he had another run and was behind on time. However, once we got downstairs we find that he was at the wrong hotel for my pick up so I was late! When he finally arrived at the correct hotel I handed him an envelope with $200 cash and he told me that he required a $37 tip up front to complete the transfer. I explained to him that a specific “tip” amount was never discussed and the only money I had on me was what I had set aside in envelopes for my vendors. So I am standing there in my wedding dress and... Read more

    User5307381

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    0.5 out of 5
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  • This company does not even deserve to receive one star. Me and my wife visited the office January 1 2015 to book a limo for our wedding in July. We were talked into booking a 20 person party bus because we were told the Hummer limo was for sale and the party buses were beautiful and had state of the art lights, music and air conditioning. What we got the day of our wedding was more like an 1960s tour bus from another company Metro Party Bus. This bus was ugly, dirty, broken(rear fire exit window was flying open while driving), and had no air conditioning. A wedding party in July MUST have air conditioning. When we asked the driver to turn on the air he proceeded to turn the heat on inside the bus and make things even more miserable. When we spoke with Rochester Limousine after the event they told us that we need to go fight with Metro Party Bus because they subcontracted the job. This seems to be a common scheme for this company to bait and switch customers then ignore any communicatio... Read more

    User3960710

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    4.3 out of 5
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  • The actual party bus was very nice, clean, new, lovely. Working with the actual company was great too. However, the driver was unprofessional....we had a few problems with her on the day of the wedding. However, got a good deal at the last minute with this company after having to switch at the last minute. Just wish we had a different driver.

    Stacy

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    4.8 out of 5
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  • I used Rochester Limousine last week for my wedding. I must say the price compared to the others was steep, however I paid for a brand new wedding vehicle. I looked at seven companies ( NO comparison to the others out there ) and their cars they boasted about are " brand new ". Our driver Scott C was the best. He cleaned the vehicle every time we stopped. He also new his way around town. No directions were needed. If you are looking for a first class outfit, give them a call. Sincerely, Stacy K.

    responded with the following comments.

    Thank you Stacy for the wonderful review! We are so happy that your wedding day limousine was a success! Our customers are of the utmost importance. We appreciate and thank you for your business.

    User4244450

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    4.8 out of 5
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  • Laura our driver, was 15min earlier than expected. She was was polite, rolled out the carpet for us on every stop. opened the doors, drove everywhere we asked, Laura was very kind and professional, never said No it cant be done. I noticed she took every turn on the road nice and easy, Limo was 20 passenger Hummer clean inside out , fiber optic lights everywhere, ice and glasses ready when we got in the limo. Ac worked OK, could of been colder, Limo drove great, no break downs along the way, make sure you have an ipod or a phone with music on it, since radio frequency's don't offer great sound quality, especially when the limo had, 2 sub woofers and +15 speakers, price was reasonable, cheapest in the Metro Area I found (had 6 quotes in total) especially for what you get. Used the limo for 7 hours for our wedding. called 2 days before the wedding to see if they had everything they needed, Ronnie already had all the paper work ready with address to all locations. Thank you

    Maria

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    1.7 out of 5
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  • I would never use this company services again. The day before of our wedding I got an email confirming what we agreed on for the day of service but the day of our wedding the driver got to my house to pick me up (the bride) and for my surprise and disappointment they went to pick me up in a Cadillac limo which was not what we agreed on. We signed the contract and payed to get the Hummer limo. The driver just knock at my door and gave me the contract to sign it and pay off the balance but never mention anything about not bringing the right limo. It was until my mother saw it from the window and ask me; Aren't you supposed to be picked up in a Hummer limo? and that is when I noticed it wasn't the limo we asked for, so I asked the driver and he told me that they had to replace the Hummer because it broke down and it was not ready for service. So me and my bridesmaids had to leave in the Cadillac which by the way was horrible compared to the Hummer limo we chose which was really nice insid... Read more
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