Most of our guests were from out of town, our wedding took place nearby and we tried to set up room blocks for them. They were rude to our guests, and had trouble handing out the guest bags. We had to call them on a regular basis after hearing from our guests as they tried to make reservations and were told there are no room blocks for our wedding.

Mark at the Riverside Hotel was extremely accomadating. Las Olas and the riverfront area is a beatiful spot for a venue. This hotel has a lot of history as well. Great food and service.

My wedding reception was at the Riverside and was handled by Mark Semple. I had a list of things that I knew needed to be done as far as catering, venue set up, etc. and every time I called to check on something, Mark already had it taken care of. All of my requests were handled professionally and though it did take awhile to get in touch with someone most times I called, my calls were always returned by the end of the next day. The day of my wedding Mark informed me that he could not be there but two other people would be taking over for him. This made me a little nervous. However, everything turned out perfectly. Debbie was excellent. The only qualm I had was when my husband and I went to check-in to our hotel room, the woman at the front desk had no idea that our wedding was taking place and that a room should have been reserved for us. We were also a little disappointed that the room she did end up giving us was just a regular room - we had hoped for something a little more... Read more than that. I also selected table linens through the Riverside, I was very pleased with the selection and quality. I received a lot of good feedback. The food was delicious. I had read other reviews that were so-so about the Riverside, but I was very happy with our wedding reception there.