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Venues in Lahaina, HI,

The Ritz-Carlton, Kapalua

One Ritz-Carlton Drive
Lahaina, HI, HI
Services: Venues | Login to save vendor
(808) 669-6200
Overall Rating
4.6 out of 5
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  • 10 Reviews


    Amanda

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    2 out of 5
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  • My fiance and I did a ton of online research when scoping out wedding venues in Maui, as we live in California. We were in touch with Akiko at the Ritz whom we immediately shared our ideal budget with and preferred wedding date (a Friday) to see if the Ritz could be a contender for us. At the beginning of contact, Akiko was helpful and sent over a quote noting our preferred wedding date in her email. While the quote didn’t exactly meet our ideal budget, it wasn’t too far off and so we asked if there were any adjustments to be made to get closer. Akiko was able to extend a discount on our wedding package, making us feel comfortable and confident that it could be a top contender for our big day and that proposal from her is what we used as a basis of our decision to fly and visit the property before signing a contract. We flew to Maui for a site visit which went well and things were heading in the right direction, until we returned home. Akiko sent a revised proposal based on some es... Read more

    Brittany Bennett

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    5 out of 5
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  • We got married at the Ritz-Carlton Kapalua in April 2019, and we could not have been happier with our choice of venue. From the moment I first contacted their wedding coordination service a year prior, I could tell this was a place that wanted our business and would treat us like highly valued clients, regardless of how much or how little we were looking to spend. I originally sent an inquiry on a whim, thinking there was no way we'd be able to afford a wedding at the Ritz-Carlton, but it turned out that for what we wanted (outdoor wedding with a view of the ocean, with dinner for ~30 guests), their prices were comparable to or more affordable than other venues we looked at on Maui (Merriman's, Royal Lahaina, Four Seasons, Hyatt, etc.). We thought their wedding package was quite reasonable, and having dinner at their restaurant rather than getting catering on the lawn made the prices closer to what you might get on the mainland. More important than that, however, was the unbelievab... Read more

    L

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    5 out of 5
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  • We are beyond thrilled with Zheilla, Kristina, Akiko and the entire wedding team at the Ritz-Carlton who gave us the wedding of our dreams. Planning and holding the ceremony and reception on 3 months notice from far away was a total pleasure. The entire experience was everyone one could want for a wedding in paradise. Everyone in our bridal party and all the guests felt that they had received the A-list treatment. I have always had a wonderful time at the Ritz-Carlton properties and this was no exception. Thank you to all at the Ritz-Carlton for a memorable and utterly seamless experience. Highly, highly recommended. They were very flexible and attentive to detail. One nice feature is that they will only hold one wedding per day at the property, so that you can feel it truly is your special day. The wedding planner was the key that made it all happen in such a fun and stressless way. We loved the photographer, Mike Andrews, and DJ Michael of Maui DJ Services. We will be savoring th... Read more

    Elisabeth

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    5 out of 5
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  • This was our first time staying at a Ritz-Carlton and the entire staff at the hotel totally exceeded our expectations. Their customer service is out of this world right down to every little detail, they think of it all! My husband and I are so happy that we decided to go to Maui and stay at the Ritz Carlton - Kapalua resort. It's truly paradise!

    Emi

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    5 out of 5
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  • Couldn't have found a better location! We had a group of 80. 95% of attendees stayed at the Ritz-Carlton and probably 75% of them never left the resort! Amazing private-ish beach connected to the resort, massive grounds for walks, etc and amazing food. Held our ceremony at Napili Lawn and reception at Anuenue Room. Our wedding coordinator was amazing and overall service at the resort is exceptional. Yes, you do pay for it but the value is well worth it if you go during off season. Our wedding was in late October which is considered off-peak season so the rates were very reasonable for a Ritz-Carlton. The average on high season is $700 but during low season, we were able to get a room rate of only $324 for our guests. Many upgraded given the initial savings for booking under our room block. We stayed in the Royal Pacific Suite. AMAZING! Definitely worth it if you have the budget. We also incorporated surrounding venues for events throughout the weekend. We hosted a w... Read more

    Rachelle

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    5 out of 5
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  • The staff here was amazing! I got married here and it was the perfect setting! Kristen Sterback is the best Special Events Manager! The resort was beautiful and all of the staff were genuinely sincere and attentive. They provide the BEST customer service. Planning a destination wedding is difficult but working with the Ritz-Carlton team was wonderful. If you are looking for a beautiful location, please do consider this venue. Having my wedding here was worth it all! Thank you Ritz-Carlton Kapalua, best time ever!

    Victoria & Alan

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    5 out of 5
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  • We had an amazing destination wedding thanks to the Ritz Carlton! They truly made our dreams come true. We visit the prior year before we booked and our wedding planner, Kristen Sterbeck was top notch. We communicated via email the whole time (due to living in different time zones) and was executed to my vision. Staff was very nice and my guests felt like royalty. Not super budget friendly however worth while for their wonderful services for a special day.

    User5292773

    reviews
    5 out of 5
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  • Katie did a great job bar tending. Her service was very professional and accurate. There were no complaints.

    Shelby

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    5 out of 5
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  • I had my hair and nails done on the day of my wedding. They were professional and the environment was very relaxing.

    Christine

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    4.4 out of 5
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  • This location has a great ocean view for weddings, and the price is more reasonable than Four Seasons. It has several sites for outdoor ceremony and reception, and indoor ballrooms as well. The rooms are very well decorated with high ceilings. However, their group sales department really messed up on our rooms. They changed all the room numbers on the day our guests arrived. And they delivered our welcome totes to every room before they made the change. So many totes were sent to the wrong rooms. Luckily, our wedding planner was able to trace them and got them exchanged. Overall food and wedding services were good. Entertainment was a bit overpriced. They insisted on using their preferred vendors on many services and did a major markup. But they are very flexible on last minute changes. We had a storm on our wedding day. They were able to make the changes on the day of. Also, their front lobby staff and catering staff were always there catering our needs.

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