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Jewelry in ,
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4.4 out of 5
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  • 38 Reviews


    Erick Young

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    1 out of 5
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  • BAIT and SWITCH Purchased a loose round diamond, the order goes through and they charge my card. Less than 24 hours later they send me an email stating the vendor no longer has this stone available (even though it was still listed on their website). They said the only stones they have available with the same specifications will cost me more than double my original purchase price. This is a classic Bait and Switch, STAY AWAY from this company.

    Katelyn Neiman

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    5 out of 5
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  • I bought my engagement ring and wedding band from Ritani. Both are absolutely beautiful and appraised for more than what I paid. I already had to send my engagement ring to be cleaned and re-plated - free of charge and everything was so easy. Love them!

    Simone

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    5 out of 5
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  • They have the most beautiful rings. They allowed us to supply photos of rings we desired and designed them for us. They were patient with us when we asked for changes and always responded in a timely manner. We were able to get a diamond that is 10X more beautiful than ones seen in stores for a fraction of the cost! Absolutely love my ring!

    Kendal

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    5 out of 5
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  • We ordered my engagement ring online through Ritani. Opted for the in-store preview and it was fabulous! I searched around for what I wanted, and couldn't find it so we had it made online through Ritani. I got to select the band and diamond. Was less expensive than every other jewelry store we looked at, and Ritani had better quality and certified diamonds. My engagement ring was appraised for insurance purposes and they appraised it for much higher than we paid. We were on the phone with Ritani a few times re: payment, shipping, etc. - Super responsive, talked with the same person from day 1 and she stayed in touch via email and phone. My ring is gorgeous and exactly what I wanted!

    Amanda

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    5 out of 5
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  • I am so happy with Ritani and all they have done.

    Samantha

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    5 out of 5
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  • My fiance and I had a wonderful experience. We purchased the stone and band and had it set perfectly the same day, while we waited. We decided to change the band a week later and the store honored the credit and did not charge to reset the ring. The customer service was wonderful and the whole experience made getting engaged so effortless. We HIGHLY recommend this store to everyone.

    Matt

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    5 out of 5
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  • Ritani was the only one that carried the specific type of diamond i was after and their prices and selection were amazing. Also, their customer service is professional, fast, and honestly the best i have ever encountered.

    Jessica

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    5 out of 5
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  • Ritani has been absolutely fantastic for us! :D I would highly recommend them for anyone shopping for wedding bands, engagement rings, or any other jewelery! They have great customer service, absolutely beautiful and high quality items, and they've always been kind and professional to us. Even when we had to get my groom's ring resized, they have a 1-year, 1-time free resizing policy. So they paid for all the shipping costs and tracking costs to have the ring sent back to their jewellers, resized, shipped back, and ensured the resized ring was excatly what we wanted. :) They're a 10/10 and we will be buying from them again.

    Robin

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    5 out of 5
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  • I love my Ritani yellow gold oval solitaire! It is so beautiful and has amazing sparkle. My fiancé was very happy with their service and prices. It was wonderful to get exactly the ring I wanted. He was having difficulty finding what I wanted anywhere else, so I was thankful for Ritani's large selection!

    Janet

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    5 out of 5
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  • Great!!!!!!!!!!!!!!!!!!!! ./..........

    User7893476

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    5 out of 5
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  • Absolutely amazing customer service, helped make the experience as easy as possible. Great selection

    Malikah

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    5 out of 5
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  • Excellent quality diamonds and i would highly suggest this to any bride and groom!

    Jaclyn

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    0.5 out of 5
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  • My husband purchased an engagement ring from Ritani for me and within a few months we noticed a crack in the band. Ritani informed us it was our fault the crack was there and that we would be charged to fix it. They fix it and send it back to us and shortly after the crack reappears. Ritani informs us that now, our ring is unrepairable and must be replaced. On top of that, they stated WE WOULD HAVE TO PAY FOR IT because it doesn't fall under manufacture warranty. So we had several reputable jewelers (including jewelers that sell the Ritani brand) who examined the ring and stated that the crack was due to POROSITY and bubbles forming during the manufacturing process WHICH IS A MANUFACTURER'S DEFECT AND WHICH SHOULD BE COVERED UNDER MANUFACTURER'S WARRANTY. One of the jeweler's, CD Peacock, even called Ritani on our behalf to inform them of this! When brought to Ritani's attention, they denied it and still claim that the crack is our fault and we must pay for a replacement. Steer clear f... Read more

    Lazar

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    0.5 out of 5
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  • We purchased an engagement ring from Ritani and within a few months we noticed a crack in the band. Ritani informed us it was our fault the crack was there and that we would be charged to fix it. Fine. They fix it and send it back to us and shortly after the crack reappears! Ritani informs us that now, our ring is unrepairable and must be replaced. WHAT?! On top of that, they stated WE WOULD HAVE TO PAY FOR IT because it doesn't fall under manufacture warranty. Ok, so we had several reputable jewelers (including jewelers that sell the Ritani brand) who examined the ring and stated that the crack was due to POROSITY and bubbles forming during the manufacturing process WHICH IS A MANUFACTURER'S DEFECT AND WHICH SHOULD BE COVERED UNDER MANUFACTURER'S WARRANTY. One of the jeweler's, CD Peacock, even called Ritani on our behalf to inform them of this! When brought to Ritani's attention, they denied it and still claim that the crack is our fault and we must pay for a replacement. You have ... Read more

    Felix

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    1.7 out of 5
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  • I was excited to get a personal engagement ring. Less than two months after my engagement, one of the diamonds fell off. Ritani repaired the ring at no cost to me. However, 5 months another diamond fell off. In less than a year 2 incidents of diamonds falling off. After spending almost 6 k on a ring, I expected a better quality.
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