Maureen was such a big help in making my covid wedding a success. She went above and beyond to make it the best day of my life! I would highly recommend Rich’s to anyone. The food was great and Maureen was such a big help in making my night run smoothly!

Maureen was an incredible help during this crazy time of wedding changes due to Covid. She answered every single question timely, she was very patient and understanding and an incredible help the day of! The food was exceptional! We received more than a few compliments on our late night choices of bacon cheese burgers and buffalo chicken sandwiches, there was not even ONE left at the end of the night!

Where do we begin.. our daughter’s wedding was 10/12/19. Steve and Taylor went above and beyond to make this day the best ! Unfortunately, my husband had a medical event at the beginning of the reception and was not able to be part of this. Taylor and the Rich’s team handled this unfortunate circumstance with such calmness, professionalism and were beyond comforting to our family and guests.. and made sure the evening was the best for our daughter and family. We then planned a surprise mini wedding redo for our daughter and father of the bride so they could have the time as father/daughter and an opportunity to enjoy the reception together with our family and friends. At first, it was a difficult decision whether to do this at Rich’s due to the tragic event that night, but when I met with Steve and he mentioned the idea of trying to make this all appear seamless, we decided to have this at Rich’s. There are no words to describe this event last evening.. from the surprise, ... Read moreSteve and Taylor greeting us at the door, everything from lights, backdrops, food, bartenders, servers, etc... it could not have been more perfect. This venue is amazing and Steve and Taylor made a difficult situation the best it could be. We now have closure and our family and friends were there to share in the special moments... life long memories of an amazing experience put together by these wonderful people!! In addition Whirlin Disc went above and beyond who reached out to us as they wanted to do something special as they were there the night of the wedding. The owner reached out to my son in law and offered to do the redo for us. Best decision ever!! We will be forever grateful for their care and concern for us.. thank you !! Lisa Wheeler

My experience is probably a bit difference than most. Initially when I reached out to Rich's catering online, I was told I was out of their zone for an offsite wedding, being 55 miles south of Buffalo. But, Steve Guagliardi (director of catering) being the professional he is, called me the next day. He wanted to ask me a few questions regarding my upcoming wedding before he checked me off the list. I pleaded with him and told him after doing hours of research on local caterers, i don't have a plan B. Rich's catering is the only caterer that I believe is capable of executing what i desire on my wedding day. Steve told me he would take my information to his team and see if they are willing to make an exception to do my wedding. You see, not only was i asking them to go outside of their zone, but, I was asking them to do this all in less than 5 weeks due to my father's recent terminal diagnosis. Steve called me back within 2 days and told me he spoke to his team and they are all on board ... Read moreto make this happen. I cried. Steve sprung into action and started writing down all of my wishes. At this time he brought in Jennifer Fischer. Together they took on all of my EXTREMELY detailed requests. Their cake baker changed their raspberry filling to my liking, they learned how how to serve a 82 pound parmesan wheel to my guests, they graciously gathered truffles, specific seasonings and a slew of wood platters all the while scheduling the fireworks, shuttle buses, tents and bathrooms. They didn't miss a mark. My guests said the food was the best they ever had. They nailed it because they cared. That's what sets them apart from everyone else. I am forever grateful. Steve and Jen, thank you for being the best. I wish for every bride to have the experience i did. Thank you kindly, Kayme and Henry.

Rich’s helped make our day perfect! Everything from special food accommodations to the flow of the night, and service were amazing. I had no worries the day of the wedding and that is all a bride can ask for! Maureen, Erin, and Michelle did a phenomenal job and every one of my guests said it was the “best wedding ever” so I can not thank them enough!

Our wedding at Rich’s was beyond our expectations. Everything was perfect from the food to the beautiful venue itself. We had both our ceremony behind the fireplace and our reception here and everything went off without a hitch. Steve helped us plan our wedding from out of state and we could not be more grateful. Rich’s has everything you need - which is a plus so you don’t need to coordinate a bunch of different vendors. We would have our wedding here again without a doubt!

We were guests at Rich’s for a Wedding a few years back and loved the venue, so when it came time to pick our own they were already high on our list of options. After going through it for our own Wedding it blew us away even more. They take care of everything for you down to the last detail and really make sure your Wedding is truly the best day of your life. Between Steve and Taylor they took care of everything and made the night absolutely perfect. The value your get with such a great venue is second to none in the Buffalo area. If you are considering Rich’s I would tell you to lock them down before it’s too late, you will not regret it!!

Rich’s was absolutely amazing! Everything was perfect from the food to the decor. We literally couldn’t have asked for more. Steve was so incredible to work with, he handled everything!

We cannot say enough about how wonderful Rich’s is. We got married at the atrium and everything was perfect. Every detail thought of. We worked with Steve from the start and he was so helpful and willing to answer any question we had. The day of the space looked beautiful and everything I hoped it would be. The customer service was fantastic and everyone was so friendly and accommodating. We are still getting compliments a couple weeks later about how beautiful the place was and great the food was. Steve, Erin (our day of assistant coordinator, and the whole staff helped make our wedding the best day ever and we are forever grateful.

We began our wedding planning a year and a half before our actual day. Maureen was our point of contact and she handled every request, email and change with upmost professionalism. Our numbers kept changing and she was right there to recalculate our budget and make sure that everything we wanted (and then some) would work. I never once worried that our vision for our special day would be compromised. Upon walking into our venue it hit me that our vision was brought to life exactly how we had envisioned and every detail, down to the scented candles was executed to perfection. The food (we did an extended cocktail hour) which consisted of 5 passed hour's devours and 3 fixed food stations were a HUGE hit. Our guests couldn't stop raving about the Mac and Cheese and Mashed Potato Stations that we selected. We included a S'mores Station as well, which just added to the interactive wedding we had planned. We chose to have a more casual reception with Leather Sofas for seating and Cab... Read morearet tables spread around the room. It really brought the lounge/club feel we were going for to life in an epic way! From start to finish Rich's nailed every aspect of our wedding, better then I could have imagined. I highly recommend them to cater any event you may have in mind. They can literally do anything and if you can get Maureen to be your point of contact, you will certainly be in for an event beyond your imagination. We can not thank the entire team for making our day one to remember not only to us, but our guests as well! THANK YOU!!! The Brodericks!

We got married on August 3rd, 2019 at Shea's Performing Arts Theater. It was absolutely magical. Jennifer was in charge of our event through Rich's and she was wonderful. She communicated with the venue seamlessly and made the entire experience easy and beautiful. It felt like everyone really cared about how my husband and I were feeling. It meant so much to us. We highly recommend Rich's Catering for any events, especially Shea's. Oh! And people STILL talk to me about how good the food was and how every dish came out hot and at the same time. Excellent!

We had the most wonderful experience with the Atrium at Rich's for our daughter's wedding! She is out of the country and Steve, our coordinator at Rich's was extremely on point, organized with lots of suggestions, communicated as often as we requested - which was very often and very detailed - by e-mail, telephone, and at our meetings. We requested many extras and incorporated many personal situational experiences into the reception and Steve incorporated them all with no problem! He fit everything into the timeline, and there was quite alot to fit in. The Atrium was transformed into an Art Gallery, Ballroom, and a Cocktail Area with Video; a true Wedding Gala! The fireplace is beautiful. The ambiance was even better than we expected and the food was great! They also accommodated our request for a special menu. The sparkler send off was handled expertly by Melissa and Taylor. Everyone has been raving about the evening and we continue to receive fantastic accolades. I did not think we c... Read moreould achieve perfection, but that is exactly what all of our guests have stated! Our daughter and new son-in-law were so very happy! We need to say thank you here to Steve for putting up with us for close to a year. He was fantastic. Ask for Steve! We know you will love your reception here as well!

Maureen from Rich's Catering was an absolute pleasure to work with. She went above and beyond to make our wedding day perfect. From the decorations to the food, everything was fantastic.

Steve and his team did an incredible job with our wedding! Every detail was perfect and the food was amazing. Many of our guests said it was the best wedding they had ever been to!