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Catering and Planner in Reading, PA,
(610) 775-4165
Overall Rating
4.6 out of 5
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  • 103 Reviews


    Amanda Wanner

    reviews
    1.2 out of 5
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  • Tastings not offered. Food terrible. Charlotte constantly contradicted herself and told me at one point that I might run out of food. It is a caterers job to ensure we do not run out of food. We were quoted one thing then told we needed to pay additional for x,y, and z. All of the guest at our wedding commented on how bad the food was. Terrible experience for a bride to go through. Wish I could take it all back and go with someone else.

    responded with the following comments.

    My sincere apologies that you were not happy with the food. I am in the process of getting a new chef. This is not the reputation I have maintained for over 30 years as you can see from previous reviews. The only additional cost was for the oven which was necessary as we weren't told when contracted the location and didn't know until late summer where we were going. Again I sincerely apologize. I wish you the best in your lives together! Regards, Charlotte Rhein

    Amanda

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    5 out of 5
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  • Charlotte was great to work with and covered every small detail possible. Her team did an excellent job and the food was wonderful. It truly was our best day ever!

    Robert Berns

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    5 out of 5
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  • I hosted a bachelor party for my best friend Steve this past October and used the services of Rhein's classic catering. I'm younger and new to all this, so my mom steered me to Rhein's do to Charlotte's stellar reputation. I was not disappointed. She guided me through the process with patience and a high level of professionalism. Her attention to detail was meticulous and her knowledge of food per event astounded me. Within no time, she put together a menu that was high quality and affordable. The staff was extremely friendly, but maintained a high degree of professionalism so the service was impeccable. The food was impressive in quality, flavor and presentation. All in all, I give Rhein's Classic Catering 5 Stars and highly recommend them for any event you have planned and some day if I lose my senses and get married, Rhein's will be the first call I make. 😎

    Amy Bernstel

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    5 out of 5
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  • Charlotte is amazing. Not only did she do my wedding and it was an amazing event. I rehired her to do my anniversary party as well. She is quite simply the best on the business and I would give her 1000 stars if allowed. Attention to detail and an amazing staff. I will hire her for every single event that I have. My daughter is getting married and i’ve booked that already as well as her engagement party and her post wedding party.

    Maria Biancone

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    5 out of 5
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  • It was a pleasure working with someone who provides a quality service with grace and professionalism. All my needs were met. It was wonderful communicating my needs and being listened to, and being made to feel a part of the decision-making. The concept of "quality is free" is prevalent, and it made my event one that I was able to enjoy, and not have to worry about anything. Spectacular service, quality service and product, professional, knowledgeable, and courteous. You can't go wrong choosing Rhein's.

    Stephanie

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    5 out of 5
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  • Many thanks to Rhein’s Classic catering for a flawless Holiday party. The food was excellent and the staff exceptional. They handles everything perfectly with no effort necessary from the hosts. We were left to just enjoy our guests from start to finish and our kitchen was left as clean as when they arrived. Extremely professional from start to finish. Thank you!St

    responded with the following comments.

    Rhein's Catering was honored to be a part of this Christmas party again this year. You were able to relax and enjoy your guests with no concerns as always. Thank you for sharing this day and have a Merry Christmas and a Happy, Healthy, Prosperous 2018!!

    Alicia

    reviews
    5 out of 5
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  • I would highly recommend Rhein's Classic Catering! Charlotte is very responsive to emails and phone calls with any questions or concerns that you may have!! The food was wonderful and they took care of everything for us from set up to clean up!!!! She sits down with you at the beginning and maps out everything you want for that day and then makes sure it is taken care of! If your looking for a great caterer you can trust them!

    responded with the following comments.

    Thank you for our review. You were a very special couple to work with plus your mother. I wish you the very best in your lives together! Sincerely, Charlotte Rhein

    Carli

    reviews
    5 out of 5
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  • We definitely recommend Rhein's Classic Catering. It was a pleasure working with Charlotte and her staff. Charlotte and her staff were very passionate about their contribution to create a very special experience for us. The food was excellent, the staff was professional, and we couldn't be any happier with the quality of service they provided.

    Steve and Rosa

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    5 out of 5
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  • The food was tremendous! The service was impeccable! The value was outstanding! Many of the guests commented on how great the food tasted. The staff went above and beyond catering to our needs and left our home sparkling clean. Charlotte, the owner, was extremely easy to work with and tended to every detail. As you can tell, we HIGHLY recommend Rhein's Classic Catering -- talk to Charlotte and find out for yourself!

    Linda

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    5 out of 5
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  • Rhein's Classic Catering was a pleasure to work with in planning our daughter's August wedding. Charlotte is so experienced that I felt very relieved when we left the responsibility for our sit-down dinner for 115 in the capable hands of her and her staff. She answered every email and call promptly, calmed my anxiety, made helpful and spot-on suggestions. The day of the wedding, her staff went out of their way to assist with the event beyond preparing and serving the food. And the food, most importantly, was delicious and well-presented. We also felt that Rhein's fees were very reasonable. Should we need a caterer in the future, Rhein's will be our choice.

    responded with the following comments.

    Thank you for the review and we loved creating this most important day!!

    Ashley

    reviews
    5 out of 5
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  • Charlotte and her staff were amazing! All food was great! Her staff was very helpful and there when I needed them.

    Glen

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    5 out of 5
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  • Rhein's Classic Catering surpassed our expectations with our sons 40th birthday bash. Charlotte was so attentive to the needs of our varied guests. She suggested the filet mignon and what a hit it was. She also coordinated music for the party at the last minute a keyboard player and he was great and interacted very well with the crowd. I love her passion and dedication to her work, thanks again Charlotte.

    Steffan and Janet

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    5 out of 5
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  • The food was delicious, Charlotte is excellent and helpful in making the right selections. We and our guests were very pleased with the food and service. They are very professional, know their business and aim to please. I would highly recommend Charlotte Rhein for your special event!

    responded with the following comments.

    Thank you! We enjoyed being a part of your special occasion.

    Veronica

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    1.8 out of 5
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  • Charlotte is a great person but save yourself months of stress and frustruation, do yourself a favor and higher a different caterer. Perhaps, Charlotte Rhein was great many years ago but that is not the case now. Although she provided great value for our wedding day catering, the food was subpar and the service was very upsetting. Every communication we had with Charlotte, either via phone or email, was headache inducing. She could not answer simple questions and would complicate the simplest of things. For example, it took us two months to get a finalized contract from her. Very unprofessional. After the wedding we found out her team had not washed dishes and or utensils they had agreed to wash even though we had clearly communicated to her we would pay for extra clean up time. Overall, it stresses me out thinking back to the planning process with Charlotte that I could not bear to list out each and every part she went wrong. I am not writing this review to try to hurt Charlotte and h... Read more

    Corinne

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    1.4 out of 5
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  • Catering crew ran out of food and nothing was done to compensate for that. The food was lackluster - would not refer them.

    responded with the following comments.

    Good afternoon. In response to your comment, which we appreciate all, the first several guests insisted on having multiple portions of beef and beans. We allow generous quantities per person but always serve the appropriate quantity and suggest that they return when all are fed. In order not to be rude they gave the first guests several portions of the food they requested which will be addressed with my staff. Had I known that was the situation I would have gladly increased the quantities per person but then that would have been an additional charge. With over 30 years of experience I have always had more than adequate food with leftovers for you to take home. I take responsibility for my staff being kind but there are rules. Wishing you happiness in your marriage.
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