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Venues in Avon, OH,

The Emerald Event Center at the Residence Inn by Marriott Cleveland/Avon

33040 Just Imagine Dr
Avon, OH, OH
Services: Venues | Login to save vendor
(440) 937-0909
Overall Rating
4.9 out of 5
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  • 28 Reviews


    Lisa Kosek

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    5 out of 5
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  • Planning a wedding through Covid, you would think be a nightmare. Kelly made the experience so enjoyable and so much less stressful than I expected. Kelly was fantastic figuring out ways to keep the wedding elegant even while following safety protocols from the state. She listened to my ideas and did everything she could to make our wedding perfect. She truly cared about making our day special and personal. The venue was stunning and the food was great. Perfect is an understatement for how great this venue was.

    Lindsay

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    5 out of 5
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  • Emerald Event Center was the absolute perfect location for our wedding. The staff was incredible from day 1. Of course, our wedding was during the pandemic and we had to postpone. Kelly Arthur and her team pivoted with me every step of the way. She was just as excited (with good news) and sad (with bad news) for me every step of the way and I will never forget that. When we pulled up to EEC on our wedding day, I saw her and said, "there is my girl!" with a huge smile on my face. She was so sweet to give us a personalized gift which means I know she listened to me talk about my dog multiple times :). The day of the wedding (at 3pm, while we were in church getting married), the governor put restrictions on alcohol and closed all bars across the state early. They were very kind and flexible and had little surprises to make it better! The food was great, the staff was amazing, and the overall experience will NEVER be forgotten. I highly recommend! You know they love what they do... Read more

    Molly Hyland

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    5 out of 5
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  • I cannot express our gratitude for the staff at The Emerald Event Center. They helped us achieve our dream wedding! Everything ran smoothly the day of, and they were there every step of the planning process. If I had to do it all over again, I wouldn't change a thing.

    responded with the following comments.

    Molly! Thank you for the wonderful review! Congrats again! Your dress, ceremony, and reception room looked amazing!! Cheers to a lifetime of happiness! Shannon

    Jessica Monney

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    5 out of 5
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  • The Emerald Event center was the perfect place to host our wedding! Shannon was super helpful and very prompt with my million emails and questions! They also handle decorating the ballroom which eased a lot of my stress! I would highly recommend hosting a wedding here!

    responded with the following comments.

    Jessica, Thank you for the nice review! Your color scheme and choices made the ballroom a perfect atmosphere for your perfect day. Congrats again! Shannon

    Brigid Burzanko

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    5 out of 5
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  • We had an amazing experience with Emerald! The attention to detail from our wedding planner Shannon from start to finish was spot on! We loved her! The night was truly spectacular from beginning to end. My daughter and her husband were so happy that they chose Emerald. We received compliments that it was the best wedding food ever! We all would highly recommend Emerald Event Center!!

    responded with the following comments.

    Brigid, Thank you again for the great review! It was a fun time planning with you, your daughter and her husband!! We are ecstatic that we could provide an amazing experience and memory for your family. Thank you again! Shannon

    Tiffany Knox

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    5 out of 5
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  • Emerald Event Center was not only beautiful, but the staff made our wedding an amazing experience, starting day one when we toured the venue all the way through the next morning as we said goodbye to our guests. They were so flexible and worked hard to make every guest feel welcomed and important. Shannon was a blessing and we were thrilled to work with her!

    responded with the following comments.

    Tiffany! Thanks for the great review! Our Staff and I were very excited to provide an amazing experience to you and your guests! We are glad everyone was very happy and had a wonderful time! Shannon

    Mackenzie Buckman

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    5 out of 5
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  • I can’t say enough amazing things about the Emerald room and our event planner Shannon! Everything I could ever imagine was put into place to make my wedding exactly how I envisioned it to be. It was so nice to have Shannon help with honestly everything, she gave great input and recommendations, helped with the set up of both our ceremony and reception, and overall put my mind at ease that she could handle anything brought upon her. The venue is beautiful, providing literally everything you could think of to make a perfect wedding. The food was awesome, the staff was attentive and helpful, and ever wish within reason was granted. If you want to have a beautiful wedding with a great supportive staff that provides everything you need then book your wedding with the Emerald Event Center!

    responded with the following comments.

    Mackenzie and Kevin, Thank you both again for hosting your beautiful ceremony and reception with us! It was an honor to be a part of your special day. You both were so fun to work with and plan your dream wedding! Cheers to a lifetime of happiness Shannon

    Kerry

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    5 out of 5
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  • We enjoyed every part of the process while working with Shannon Besenfelder. Her responsiveness and level of detail as we planned our wedding reception were unmatched. We loved the food tasting which included us and 4 guests, and the included honeymoon suite was an added bonus. The venue itself was beautiful and I know we will continue receiving compliments from our guests on the food, service, and the space itself. The staff was pleasant to work with and we also enjoyed the flexibility in the upgrades we chose (for example we were able to upgrade the chairs only at the head table and keep all other chairs the standard). Shannon did a great job placing our decor items we provided along with the included ones we used from the venue, and the staff packed everything up for us so we could relax at the end of the night. Overall - great experience and we are so happy with how smoothly the whole process went! Highly recommend the Emerald Event Center if you’re looking for an easy, all-inclu... Read more

    responded with the following comments.

    Kerry, Thank you for your wonderful words.Your vision came to life in the Emerald Ballroom.Thank you again for letting us be a part of your special day Shannon

    Christine

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    5 out of 5
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  • Our daughters reception was so beautiful!!! Everything was taken care of by the wonderful staff at the Emerald. I would recommend the Emerald to all of our friends. We had guest from out of town staying and the rooms were beautiful and brunch the next day was fabulous. If you are looking for a place for your your wedding this is the place to go. Thank You to all the staff at the Emerald!

    responded with the following comments.

    Christine, Thank you for the kind words. Our Staff was excited to be a part of your daughter's special day! It was a pleasure planning with your family to make your daughter's reception a wonderful experience! Shannon

    Laura

    reviews
    5 out of 5
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  • Emerald Event Center made my daughters wedding a night to cherish! Everything was top notch from the rooms, hor'devours, dinner, set up & take down to the planners, chef & staff! We were so pleased with the night & our guests keep raving about the venue!!

    responded with the following comments.

    Laura, Thank you for taking time out to write this nice review. I am glad it was a night to remember! Thank you for making it easy to help plan ( you were very organized!) Wishing Melanie and Jake a lifetime of happiness! Shannon

    Amanda

    reviews
    5 out of 5
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  • We primarily worked with Emily during our wedding planning process with The Emerald Event Center and she was AMAZING! All of the planning, any question I had, Emily was there with fast responses and friendliness. She even went above and beyond and did fun little extra things for us that we weren’t expecting (like giving me an extra side of mashed potatoes with my meal since she found out how much I loved them and giving my husband his favorite potato we tried at the tasting, with his meal on our wedding day even though that’s not the starch we went with) and a few other things that to me was a reflection of her character and she’s absolutely perfect for the job. Emily had her cousins wedding the day of our wedding so she could not be there (which is completely understandable) and we had Shannon filling in for Emily. My husband and I both felt that we were lucky to have Shannon fill in for Emily and she did a perfect job helping with the rehearsal and rehearsal dinner Friday n... Read more

    responded with the following comments.

    Firstly, you looked BEAUTIFUL! That dress is stunning, your mom wasn't kidding when she said you had a big dress :) I love the photos you included, thank you for sharing them! It was such a joy to get to work with you through this process and I am so happy that you and Mike are so happy! I have been smiling since Monday knowing that everything went exactly as you planned! I can't thank you enough for choosing us to host such a special day in your lives, it was a pleasure getting to know you and I wish you and Mike all the happiness in your bright future together. All the best, Emily

    Alisia

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    5 out of 5
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  • We recently hosted our wedding reception at Emerald and I cannot express how amazing everything was.From the moment we stopped in the see the location everything was a breeze. The entire staff was so easy to work with throughout the planning process. Shannon made sure to keep everything on track and checked in with me often. Every guest raved about how gorgeous our reception was, how amazing the service was and how absolutely delicious the food was. The food was cooked to perfection. Every staff member was extremely courteous and polite. If there was a spill on the dance floor, a staff member was near by to clean it up. Any last minute changes were quickly changed by Shannon's amazing staff. Our reception was absolutely perfect!! Thank you so much to Emerald for the reception of our dreams!

    Monica Mekus

    reviews
    4.8 out of 5
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  • My guests all said how much they loved my wedding reception through this venue. Was able to make many modifications to our space and the food was awesome. Highly recommend going through their preferred vendor for the wedding cake as well. Packages can be a bit pricey, but the hotel attached made it so much easier. Highly recommend for any couple looking for a reception venue. Person that I worked with with prompt with responses to my questions and helped make the day perfect.

    responded with the following comments.

    Monica, Thank you again for the great review! Your room looked awesome! You had a great vision for your perfect day! Cheers to a lifetime of love and happiness! Shannon

    Ali

    reviews
    4.4 out of 5
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  • Shannon was very helpful with planning our dream wedding! She was always very responsive and quick to get answers for me when needed. Everyone raved about all the food we had and how great it tasted! Emerald was such a perfect location for everyone at our wedding and a lot of people also choose to stay at the hotel. The hotel staff was very accomadating! All in all, Emerald was a great place to have a wedding!

    Marybeth

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    4.6 out of 5
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  • Can't say enough about how happy we were with our wedding reception at the Emerald! Shannon and the team were very easy to work with, and made our wedding planning as stress-free as possible. Plus, the Emerald is a great value-- it's brand new, clean, polished, yet far less expensive than downtown hotel wedding venues. It was so easy and relaxing to be able to get ready in a hotel room at the attached hotel, and have the limo take us to the church. The rooms are huge (like apartments!), so there was room for our hair and makeup stylists to get everyone ready in one room. I highly recommend the Emerald for anyone who has family coming in from out of town. My relatives were thrilled with the accommodations, and it was like a fun family reunion all weekend, because everyone was able to relax and hang out in the lobby for breakfast, or at the bar for drinks. Check it out!

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