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Transportation in Minneapolis, MN,
(763) 551-1919
Overall Rating
4.7 out of 5
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  • 39 Reviews


    Cori Livengood

    reviews
    1 out of 5
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  • This was transportation to a Bachelorette event. The bride and four of the ten would-be attendees are frontline healthcare workers now battling the COVID-19 crisis. Rescheduling an event cannot be determined. It appears today, after 4/6 correspondence by the MN Attorney General as to my filed complaint, that a refund of $580 (of the $780 I paid) was refunded, however, they are continuing to keep $200. I have to reschedule for a future date. This is somewhat cooperative, as initially they were placing a 90 day stipulation on the rescheduling. Of the three vendors lined up for this event, Renee’s Limousines was the only one who was not communicative and withheld refunding. The other vendors contacted me first offering full refunds, even when their normal business policies state “all sales are final.” With family members risking their health every day to fight COVID-19, I fully understand how deadly this virus is. I cannot recommend a business that chooses to profit from th... Read more

    responded with the following comments.

    At the first signs of COVID-19 showing it would have an effect on events, we immediately adjusted our policy to allow for our clients to not loose any of their deposits and to honor those deposits 100%. While our revenue has all but stopped, we are working tirelessly to accommodate all of our clients' requests and changes during this difficult time. We fully intend to emerge on the other side of this crisis, long-standing integrity in tact, and ready to resume providing exceptional special event experiences we've been known for over the last 28 years. We wish you well.

    Jenna Culley

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    5 out of 5
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  • I'm event planner and have used Renee's Limousines for many of my clients from weddings to corporate to foundations. So when it came time to look for a fun way to celebrate my husband's 40th birthday, I knew calling Renee's would do it! The service was fantastic, our driver was absolutely wonderful and all of the tired parents who needed a break from their children and quarantine felt pampered throughout the night! They even upgraded us to the hummer limo when their regular limo wasn't putting out "enough" ac for their liking on this hot, 94 degree day. It was a perfect upgrade! I've always loved how wonderful they are for my clients but now I was able to experience it for myself. I highly, HIGHLY recommend them!!

    responded with the following comments.

    Thank you so much for this wonderful review! We're thrilled to know everyone had a great night out. It's always a pleasure working with you and especially awesome to be a part of your husband's birthday!!

    Taylor

    reviews
    5 out of 5
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  • We used Renee's Limo Coach for our wedding. We worked with Ivan throughout the process. He was always quick to respond and answer any questions that we have. The Limo Coach was beautiful! It was so clean. The driver was great and so professional. We had such an amazing time on the limo and everyone loved it. I would recommend using Renee's for any event! I also was able to change my schedule for the day about 2 weeks prior to my wedding which was super helpful!

    responded with the following comments.

    Thank you so much for your review! We're so glad to know you enjoyed your experience with us from start to finish. It was our pleasure to serve you!

    Brianna Thompson

    reviews
    5 out of 5
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  • We loved working with Renee's Limousines. They were very communicative in booking, the coach was beautiful - clean and well-equipped -, they stayed on time, and the driver was safe and friendly.

    responded with the following comments.

    Thank you so much for your wonderful review, and allowing us to be a part of your special day! It was our sincere pleasure!!

    Emma K.

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    5 out of 5
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  • Renee's Limousines was AMAZING for our wedding! It snowed a ton the day before, but they were still on time and had no issues getting us where we needed to be. Our driver, Terry, was extremely kind and even helped me with my dress when I had to walk through mucky parking lots and snow during our outdoor photos. We highly recommend Renee's for reliable transportation and great, friendly service on your wedding day!

    responded with the following comments.

    Thank you for your kind review! We are always looking for ways to go the extra mile and we're so glad you enjoyed our service!!

    Dkim

    reviews
    5 out of 5
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  • Keith is a very professional driver and very personable. The office staff was very helpful. I totally recommend this company

    responded with the following comments.

    Thank you so much for your kind review. We're thrilled to know that we did our part to contribute to your special day!

    Kristine

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    5 out of 5
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  • We had a great time using Renee's Royal Valet limo service. We did a winery tour for a bachelorette party and everything turned out great. I would definitely recommend them to others!

    Shannon

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    5 out of 5
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  • Our experience with Renee's Limousines was superb! Terry was our driver and he was excellent. He arrived promptly and had the red carpet out. We were able to bring our cooler with beer on the limo and Teri had champagne on ice ready for us. During our drive we made several stops, Terry helped each lady down the stairs. He was very fun to have and we sincerely enjoyed our experience. I highly recommend Renee's Limousines for wedding or other fun events.

    Elise

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    5 out of 5
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  • Bob with Renee's Royal Valet was fantastic! He drove us all over for my sister's bachelorette party and even gave us great bar recommendations. When our time was up, my sister was having so much fun that I asked if we could rent for one more hour and he was completely flexible! We also have them booked for her wedding and I'm so glad we do!

    responded with the following comments.

    Thank you so much for your wonderful review! We're looking forward to the big day!

    Carol

    reviews
    5 out of 5
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  • Hired this limo for a bachelorette party. Very prompt....Limo was waiting for us at each and every stop. Very Professional!! Had an awesome time!!

    Frank

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    5 out of 5
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  • Keith is the man, the legend. 10/10 mastapeece experience.

    Grace

    reviews
    5 out of 5
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  • My partner and I had a wonderful experience with Renee's Royal Valet. The lady that I booked with was named Kathy and she was absolutely amazing. She made sure that I understood how our reservation would work and made the entire experience incredibly simple and stressfree. Our driver Linda was superb and super accommodating. We made an unplanned stop and it was no problem as all! Also, every time I called my driver, she answered on the first ring. What amazing service!! I would also like to make an important note that this company is very LGBT friendly which my now wife and I so appreciated. Thank you so much Renee's Royals Valet, I will be highly recommending you to anyone I meet!

    responded with the following comments.

    It was our pleasure to be a part of this wonderful day!

    Christopher

    reviews
    5 out of 5
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  • I strongly recommend Renee's Royal Valet to anyone having a wedding or event where they need transportation! Our entire experience with them was excellent and both Kathy and Terry were very friendly and professional from the initial consultation through execution on the big day. The process to get and accept a quote was quick and easy and all the pricing details were up-front and transparent. The overall price was very competitive especially considering the wedding package amenities they provided. They have a good variety of vehicles with modern style and features available and we ultimately rented the 20 passenger Limo Coach for five hours. Our driver (and Fleet Manger) Terry arrived on time, made multiple pickups and drop-offs at various locations and really made us and our guests feel special.

    Heather

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    4.8 out of 5
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  • We had a 14 passenger car. It was beautiful inside and out. Our driver was very accommodating. We had teenagers with us, he showed us where to get beverages from. He was on time and ready for us as soon as the wedding was over. It was a great time. Our itinerary didn't allow for extra driving around, we had to get to the next location (which wasn't far). We would have liked if we could have fit in more time in the limo. it was a great time though.

    responded with the following comments.

    So glad to hear you enjoyed your experience. We wish you had more time to enjoy too!

    User7859435

    reviews
    4.6 out of 5
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  • Overall, I was very satisfied using Renee's Royal Valet. The only reason I did not give them 5/5 is due to two small errors in the route. We didn't take the most direct route to get all guests, and we missed a turn off the highway for one stop. The driver was very nice and tolerant (of the 13-year-olds who were celebrating a surprise birthday). Making the reservation was pleasant and convenient with follow-up reminders, and the ride was fun for everyone. I would definitely use Renee's Royal Valet again.
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