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Videography in Matthews, NC,
(843) 957-9512
Overall Rating
4.8 out of 5
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  • 98 Reviews


    Emma

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    1 out of 5
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  • Terrible company. Terrible owner. He is involved in multiple court cases. Filmed many weddings but has “lost” footage or flat out refused to give brides their footage. Takes him over a year to even give back raw footage. He is rude and unprofessional. I cancelled with him when I found out all of this information (over a year in advance notice) and he kept all of my money. He did nothing for me but has $2000 of mine.

    Tristan

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    1 out of 5
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  • We were married of 9/21/2019. Our contract stated that the owner would be filming our wedding, however, that did not happen. In January, we were supposed to receive a sneak peak but that also never happened. It’s been 11 months since the wedding and we have only received raw footage that we have to pay more money to have someone else edit it! We have not received anything we have paid for. Our friends and family have been asking if we’ve been scammed because they find it odd that it takes 11 months to edit footage. There are other brides that are experiencing the same as I and many of them were married way before I was! The owner calls our footage crap and provides no update to his clients. We’ve collectively spent thousands of dollars to be treated this way concerning one of the most special and important days of our lives. On top of not having footage. We’re devastated. Future brides, please take heed of our experience.

    responded with the following comments.

    I understand your frustration right now and it has value. Please note during this 2020 pandemic I have taken on all the responsibility of my former staff and would appreciate some compassion. I understand everyone wants something now but when your hands are tied then just wait. I’m sorry for the finish product not being delivered on time.,

    Belle Fish

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    1 out of 5
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  • I would like to say that my husband and I had a great experience with Reel Weddings, it’s not looking this way. I got married 8/31/19. I have yet to receive my finished product. I paid over $2,000- the staff the day of and planning up was fantastic. It seems since the new year the business has gone into shambles. The owner is hard to get in touch with, and we continuously get the run around on why this video is not complete yet. Really wishing we could have something to look back on for our anniversary, at this point we will take the raw footage.

    Abbey

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    1 out of 5
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  • Leading up to our May 4, 2019 wedding, I had full confidence in Reel Weddings. After our wedding is when things started to go downhill. The owner of Reel Weddings filmed our wedding and everything seemed to go smoothly on our wedding day. After the wedding It took me multiple emails to reach him, every time I tried to reach him. As the contract says, Reel Weddings has a full year to complete the video without breaking the contract. Long story short, it's been over 15 months since our wedding and we still do not have the wedding video we paid for. The owner has not apologized or seemed remorseful about our breach of contract and, at this point, I don't have any confidence we'll receive our finished product not do I want the finished product from them--they've put us through too much. I'm not usually one to write reviews, especially negative reviews, but I don't want any future brides to go what we're going through. This business was successful for 8 years but unfortunately is not the sa... Read more

    Stephanie

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    1 out of 5
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  • We are completely devastated!!! . We are now in a breach of contract. We been married a year and all we received was raw footage that is missing so much footage. Half of my ceremony isn’t on the raw footage, no footage of me the BRIDE walking down the aisle or getting ready. The list goes on. Special moments to honor my deceased mom are not shown. We asked for explanation and was not given a reason. We asked the owner to look for the footage and wasn’t given an update. Not once did the owner call us and notify us of the missing footage or update us on anything. We only found out after we paid for a hard drive to transfer the raw footage. Our footage hasn’t been touched by this company since SEPTEMBER!!! It’s now May and nothing is edited as our contract promised us that we would receive all edited footage within our wedding package by our first anniversary. That has passed and NOTHING has been given to us that we paid for. The owner has threatened to delete footage, called foot... Read more

    responded with the following comments.

    This is wonderful that I get to State my legal case in front of 30 brides let’s legally do this 👍 and I tried making an agreement with you to settle this complaint but it does seem you are interested.

    Ashley Weddle

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    4.8 out of 5
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  • I was very impressed with Reel Weddings for my wedding day videographers. They set up a call a few weeks in advance to go over any details we wanted to capture, took down names of all important guests and family and truly made the experience personal us. We were so impressed with the amount of equipment they have and booked with them knowing they keep the footage for a few years after your wedding. We plan to order another video with them for our one year anniversary and know they will do an amazing job with our second video too!

    Laura

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    4.8 out of 5
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  • We could not be happier with the coverage (both the trailer and full feature film) we received from Reel Weddings. A videographer was one of my wedding priorities and after a ton of research and hours of watching wedding videos, Reel Weddings seemed like a no brainer. Josh, the owner of Reel Weddings, ended up covering our mountain wedding in September 2018 and we felt so comfortable around him, we barely even knew he was there but he didn't miss a thing and we are so thankful for his work. The drone footage was particularly spectacular. I would (and have!) highly recommend Reel Weddings to anyone looking for a videographer to capture your special day!

    Katy Gourdin

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    5 out of 5
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  • Absolutely cannot put into words how awesome this team is to work with! Highly recommend. Josh and team captured everything I dreamed of, listened to everything that was important to us and presented us with a trailer and featured film that was perfect the first try! If you are lucky enough to book this company you won’t be disappointed! P.S. -my sister is getting married next year and already booked them! We are team ReelWeddings!

    Shelby Lesley

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    5 out of 5
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  • Booking Reel Weddings was such a great decision! My husband and just celebrated our 1 year wedding anniversary and we haven’t stopped watching our video. The trailer perfectly depicts such a happy day in our lives. From the great product, to drone footage and awesome staff, you should book Reel weddings!

    McKenzie

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    5 out of 5
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  • Patricia and Josh were so awesome to work with! I worked with Patricia through the booking/planning process. She was responsive, flexible and easy to work with. Josh and an associate filmed our wedding. Josh was super creative! He had so many great ideas to make our wedding video unique. They also had a drone to get some cool pictures outside! I am very excited to see the trailer and final product! I am thrilled I decided to book a videographer! I would recommend REEL Weddings for any videography needs!!

    Kirby

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    5 out of 5
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  • Everyone knows that weddings are expensive, but the money we spent on "Reel Weddings" to capture our amazing wedding weekend was HANDS DOWN money well spent! Our wedding photos were beautiful and all, but nothing can compares to the way my wedding video makes me feel when I watch it. We chose a package that included footage of the entire rehearsal dinner, entire wedding ceremony, a "trailer" video, and a "featured film". I am so glad I had Reel Weddings come to the rehearsal dinner because it allowed us to relive all the speeches given by our family & friends. When we moved forward with Reel Weddings, we were given a timeline of when we could expect certain items back... The only thing I would suggest to potential clients, is to make a note of these dates in your calendar and follow up with the company a week prior to make sure you can expect them on time. We were hoping to have our "featured film" by our 1 year wedding anniversary, but got it about 2 weeks after (still worth the wait ... Read more

    Celia

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    5 out of 5
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  • We are so pleased! Thank you so much!

    Kelly

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    5 out of 5
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  • We used Reel Weddings for our rehearsal dinner and wedding a couple of weeks ago. We haven't received our videos yet (which I know will be amazing!) but I wanted to go ahead and comment on the experience with Reel Weddings as it has been truly wonderful! Patricia has always been very helpful and so responsive to any question or inquiry that we had along the way. She helped to make the process leading up to the wedding so easy! We had Kelly and Sarah as our videography team and they were such a pleasure to work with! They were truly the best and we really enjoyed having them along during our wedding weekend! We are so excited to see the final product! Definitely recommend Reel Weddings!

    N

    reviews
    5 out of 5
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  • I ABSOLUTELY LOVED them! Such a joy to work with and made me so happy and so excited to look back at our wedding! I loved our video and although it took 8 months, it was worth the wait!!!!

    Nour

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    4.9 out of 5
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  • They were amazing! I really loved my video and it was worth the wait!
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