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Event Rentals & Photobooths in Pawtucket, Rhode Island,
(800) 842-7368
Overall Rating
4.8 out of 5
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  • 52 Reviews


    Joanna Ruscetta

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    5 out of 5
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  • After having to change venues last minute because of Covid, everyone at Quality Rental was extremely helpful and accommodating! It all went very smoothly! Everyone I spoke with was so pleasant. I would definitely recommended Quality Rental to anyone and am looking forward to sing them again!

    responded with the following comments.

    It was a pleasure working with you! Thank you for the great review and we can't wait to see your photos! We look forward to working with you again in the future!

    Patricia M Swiatek

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    5 out of 5
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  • Absolutely wonderful people with whom to work! From the first contact via email, each person of this team was superb! Shelly in the office made sure everything was in order. Any time I needed to make a change, she was accommodating and made the process stress free. In this craziness of Covid, she helped make our daughter's wedding day perfect. Caesar and Jason were fabulous with the set up delivery and removal. This is what you need for an at home wedding. I cannot thank them enough. It's unusual for a whole team to be this professional, competent and kind. The other guys whose names I can't remember were also A#1! In 90° heat, they set everything up and never complained. They said they just wanted us to be happy. We were thrilled. Thank you for making our daughter's wedding perfect. Everyone attending commented on the furnishings, tables, chairs. Several wanted to know who the vendor was. Don't be surprised if you get more calls!❤

    responded with the following comments.

    Patricia, It was our pleasure! We appreciate the great review! Thank you very much! We hope to work with you again in the future.

    Judith Lynch

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    5 out of 5
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  • Always on time, does extra and goes the extra mile

    responded with the following comments.

    Judith, Thank you very much! We appreciate the great review! You were a pleasure to work with and we hope to work together again in the future!

    mam

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    5 out of 5
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  • We had a backyard wedding in our Garden. We use Quality Rental for the tent, chairs, dance floor and silverware, plates and glassware. The staff at quality rental were amazing they help us with all of questions. They were very professional and went above and beyond. They were on time when for set up and breakdown. We were very happy for their service.

    responded with the following comments.

    Mam, Thank you very much for taking the time to review our services! It was a pleasure working with you as well. We hope to work with you again in the future!

    Laura Frenzel

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    5 out of 5
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  • From our initial online request, to our request for a number of changes, Quality Rental delivered first class customer service. We want to specifically acknowledge Liza, who simply said yes to our requests, and seemed to answer our emails within minutes - every time! You just don't get service like that anymore. Thank you Liza! We rented a tent, chairs, lighting and tables. Everything was in very good condition, was delivered on time (actually a little early), and picked up promptly as they promised. Having never gotten married before (lol), we thought the pricing was more than fair. And if we decide to get married again, we'll be calling Quality Rental first. Rest easy, just call them. And ask for Liza! Dan and Laura

    responded with the following comments.

    Laura, Thank you very much for taking the time to review our services! We certainly appreciate it. It was a pleasure working with you!

    Sarah

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    5 out of 5
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  • Quality rental was so much more affordable than other tent vendors in town and they did an awesome job with setup, coordinating with our venue, providing great chairs/ tent etc. and working with us on our specifications and questions/ modifications to our quote up until our wedding day. Would definitely recommend them to others!

    responded with the following comments.

    Sarah, Thank you for your recommendation and review. It was great working with you as well! We hope to work together again in the future!

    User3902207

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    5 out of 5
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  • We rented our dinnerware and flatware through Quality and they were great. Reasonably priced, very helpful, and we had no issues with delivery or pickup. I would use them again in the future for other rental needs.

    responded with the following comments.

    Thank you very much for taking the time to review our services! It was our pleasure and we hope to work with you again in the future!

    Stephanie Amato

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    5 out of 5
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  • Quality Rental was very easy and pleasant to work with! From the people in the office to the guys who came to our home to install our tent! We had a great experience and would definitely recommend them to anyone for party needs! We would gladly use their services again!

    responded with the following comments.

    Thank you very much, Stephanie. We appreciate the feedback and you leaving a review. It was certainly our pleasure! Congratulations!

    Denice Riberdy

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    5 out of 5
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  • I have done two large events with the Pawtucket Quality Rental team in Rhode Island. Their customer service from sales to deliver was exceptional. They switched things out for me on event day last minute with a smile along with calming words so I relax. It was a great experience!

    responded with the following comments.

    Thank you very much for taking the time to review us. We appreciate the feedback. It was our pleasure working with you!

    Marla

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    5 out of 5
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  • They're customer service rep - Liza - could not have been any more helpful and she was always pleasant about it! She consistently responded to my emails within minutes if not an hour and made me feel my relatively small (about $1,000) business was important to them. Isn't that about 90% of what we hosts need, especially if you haven't hosted many big parties, which I hadn't for years. I actually canceled a separate partial order I had with a "rustic" event rental place in our area who specializes in weddings - apparently I wasn't a big enough customer, and I couldn't even get her to return my phone calls or respond to emails. After a few weeks of that, with almost no extra effort on my part, I was able to instead rent comparable items with Quality and have confirmation within less than an hour. Quality Rental had almost everything I wanted to rent and 100% of what I asked them for. Liza as well as the other representatives there I spoke with a couple of times were very eager to... Read more

    responded with the following comments.

    Thank you so much for sharing this. Liza is in her first season here so it is so great to hear such a glowing review. I will be sure to share this with her. Thanks so much for renting with us!

    Kara

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    5 out of 5
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  • Quality Rental was amazing to work with! We were able to visit the showroom to see what we liked. They were very helpful and took care of any changes with no issues, even a week before the wedding! I would recommend Quality Rental to anyone looking for party/event supplies.

    responded with the following comments.

    Thank you very much, Kara. It was a pleasure working with you!

    Alexandria

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    5 out of 5
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  • Mark was super helpful. I live in Florida right now and was able to plan everything easily with his help. He made sure I didn't overspend and found ways to save me money! What's better than that. Pick up and drop off was super easy! I would

    Linda

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    4.9 out of 5
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  • The venue we chose to have my daughters wedding at had beautiful fruitwood Chiavari chairs but did not have chair cushions for them. We had an older crowd with many that traveled far. The reception was also 6 1/2 hours so I wanted our guests to be comfortable. The wedding coordinator had discouraged us from using them, stating that she had seen rental cushions stained, torn and dingy. I was determined to find a quality place that rented them and found quality rentals which was 30 miles from the venue. Their reviews were outstanding so I was sold on them. The actual price of the cushion were only a $1 and $110 for delivery with a $50 deposit. The cushions were very good quality, 3 inches thick, clean with no tears or stains and long velcro straps that kept them in place. They fit perfectly. They matched the bright white tent perfectly. So glad I found quality rentals, our guests were comfortable all night long. Thank you Quality Rentals.

    responded with the following comments.

    Thanks for renting with us!

    Jordan

    reviews
    4.9 out of 5
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  • We rented everything we needed for our outdoor wedding from Quality Rentals. They were very helpful and responsive to all of our requests and concerns. * Note to brides and grooms - The only issue we had was having a backyard wedding with a 40x80 tent we needed to have the DJ bring more uplighting. If you get a tent that big make sure you look into additional lighting, the string lights on the perimeter were not enough. Quality will provide for you. It all went well and they were accommodating the day before the wedding when we had asked about additional lighting in a panic! We have a beautiful day!

    Selena

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    4.8 out of 5
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  • We were supremely satisfied with this company. They were responsive and professional. The set-up and break-down crews arrived on time and worked efficiently and quickly. The products were good quality, too. Our wedding reception took place under a Quality Rentals tent during a torrential storm and everyone remained dry and happy. Highly recommended.
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