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Beauty & Health in Dallas, Texas,
(469) 233-5002
Overall Rating
4.8 out of 5
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  • 61 Reviews


    Robin D.

    reviews
    3 out of 5
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  • Hair was well done. Make-up OK. Pricing confusing

    responded with the following comments.

    Hello, I am so sorry you feel you would not use my services again. We confirmed with each person as well as the bride, if they were more then happy with their makeup/hair. If anyone would have wanted to make any changes at all we would have made them immediatly to make sure they were 110% happy! You never implied you were dissatisfied with any of our services, you were very happy, uplifting and positive. There was a very fun energy in the room. As far as the pricing, ALL my pricing is listed on my website with options to stay in a budget. This is to avoid anyone feeling uncomfortable or obligated in using my services. There's no surprise billing. I went over it with you prior to the trial run and again during the trial run with you and your daughter, as well via email breaking everything down. I also resent you those emails prior to your daughters wedding giving you options. I'm so sorry you still misunderstood the pricing. We serviced your daughters event even after the way you spoke to me. I was always very respectful to you at that point I gave you the option to cancel our services because I did not want anyone to feel uncomfortable on your daughters wedding day. When I expressed this to you, you apologized and you didn't want to cancel our services. I accepted your apology and we moved forward. I save all my emails so I can reflect to if ever needed, as well as Wedding Wire has access to them. Please also if you ever have or had any concerns you can also call me anytime. Sincerely, April

    Betty

    reviews
    5 out of 5
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  • April was awesome. She was prompt and polite. She listened to my requests and concerns. I loved how friendly she was while doing my makeup and hair. I would recommend her to everyone.-

    Laura

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    5 out of 5
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  • I highly recommend Purecolour, April and her team met all my expectations and more!!!

    Alejandra

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    5 out of 5
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  • April is a very profesional person, with great ideas and techniques, I was stress free on my weddings day , her work is beautiful and flawless , my bridal party was ver happy as well , she did amazing job. I highly recommend it ..

    Georgie

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    5 out of 5
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  • April and her team have done all 3 of my daughters events. We would never consider another makeup artist or hairstylist! Highly recommend!!!

    Lishel

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    5 out of 5
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  • We couldn’t have been any happier with April & her teams services! We highly recommend Pure Colour

    Torgier

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    5 out of 5
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  • Excellent service!!! Keep up the nice work !!

    Maria

    reviews
    5 out of 5
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  • April did a fantastic job!! She did a trial run, my bridal portraits and hair/makeup on my wedding day for myself and bridesmaids (along with 2 assistants). My hair and makeup looked flawless on my wedding day and she did an amazing job. She is also very affordable compared to a lot of hair/makeup artists in the Dallas area. I would highly recommend working with April! She has so much experience and does excellent work :)

    Shannon

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    5 out of 5
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  • April, you were Awesome. You made me BEAUTIFUL. Can't wait to see my pictures. So glad I chose you. Thanks for everything.

    User6619396

    reviews
    5 out of 5
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  • Very professional, and attentive to my clients needs. I have worked with April for many years and she always does a great job whether it be TV, Video, or Wedding makeup.

    Stephanie

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    5 out of 5
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  • Our makeup & hair looked FLAWLESS! I highly recommend Pure Colour! :)

    Sarah

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    5 out of 5
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  • We were very happy with our services from Pure Colour, our makeup and hair could not have looked any better!!!

    User6644687

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    4.8 out of 5
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  • April you did such a great job!!!! This woman is AWESOME. She came in and worked on me while calming my nerves. I would not have made it without her and her assistant.. I am glad I took your suggestions because they made a huge difference in my photos. Thank you for everything. I am giving your number to all of my friends getting married. They could not go wrong.

    Jasmine

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    4.6 out of 5
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  • My makeup/hair and my bridesmaids makeup all turned out wonderful! April really knows how to accentuate features for the camera without overwhelming how you look in person. The trial was well worth the expense because she spent time getting to know what I did/didn't like. Also, her price packaging really allows you to build whatever you need. You'll be hard pressed to find her flexibility anywhere else. I would suggest getting in writing services with prices that you are hiring for. I was a little uneasy that there was no contract between us at the point of deposit- so I created my own. (Not that April did anything dishonest at all, just a professionalism note). Also I would say make sure you over communicate with ANY vendor you hire- April and I texted more than any other method.

    User4825053

    reviews
    3.1 out of 5
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  • I felt beautiful on my wedding day. My hair and makeup looked exactly like I hoped it would. April also gave me the idea to do clip in hair extensions, which helped to hold the curl in my hair the entire night. As far as the services went, everyone that got their hair and makeup done looked awesome. I only gave three stars due to the experience that we had. April knew that I had a large bridal party and that there would be 24 services occurring the day of my wedding - which is why she asked 3 other assistants to help out for the day of the wedding. The week of the wedding, one of the assistants could no longer help out. However, rather than being attentive to my emails/questions about an alternative plan, April sparingly answered my emails. When she and her 2 assistants arrived Saturday morning they were noticeably in awful, stressed out moods. I understand that it was a stressful situation and they were worried about getting all of the hair/makeup done in time for pictures, but that i... Read more

    responded with the following comments.

    Hello, I am so sorry you felt this way. My self and the 2 other artists arrived at 6:30am in a very happy mood as we do for all our clients, we were arranging & setting up the area for makeup/hair. When we were complete we called The 3 ladies that were there over and you stated it was not their appt. time & you would not let us start with them. When you signed the contract we went over the timing, it states that anyone getting makeup or hair services would need to be there when we arrive. This way if anyone is running late or their hair is still wet we can start with the next person. Instead you decided to make appt with out notifying me. The first group of ladies were an hour late. I asked you several times if we could start with the ladies that were their. You replied it’s your wedding day and no one was going to tell you what to do. I said if we’re running behind this we’ll be very stressful especially needing to be ready for the photographer. The second group of ladies you made appts. For we’re about 35-45min late with wet hair and they didn’t have photos of makeup or hair styles they would like. You added on a few more makeup & hair services and you changed your hairstyle. For over 3 months you were supposed to send the deposit in for your wedding day. You never sent it and we still saved your wedding date/time. After your event we had to wait almost 45min to get paid. Because your mom didn’t know she had to pay us that day. She was very thankful and expressed how happy she was with everything and apologized for the mishaps, she was very gracious. Since the time I first spoke to you, sadly you did not follow any of my policies / contract. But I still tried to help you out, giving you the best customer service. Instead you would get defensive when I would explain the reason I have polices. Most vendors would not save your date without a deposit. I save all emails as well as Wedding Wire keeps them on file for reference.
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