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Invitations in Manhasset, NY,
(516) 365-8270
Overall Rating
3.5 out of 5
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  • 3 Reviews


    User3589827

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    0.5 out of 5
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  • My mom and I went to look at Wedding invitations and the lady that was supposed to be attending to us kept us waiting half hour then after that instead of sitting down with us she showed us a few invitations. Not only was she completely off for what I was asking for she continued to tell me that she didn't think we would be interested in Crane & Co. invitations. I understand that Crane & Co. invitations are expensive. She was judging a book by its cover. Too bad for her because we had $$$ to spend. Unless you want to be snubbed GO ELSEWHERE!!

    responded with the following comments.

    We have examined this matter further, and unfortunately this client might have had a bad experience due to a difficult staffing situation on the day of her visit. One of our salespeople went home sick and the other was left in the store alone. She was finishing up with a customer, and though she apologized to the bride, the new client had to unfortunately wait while she completed the transaction. After looking over our in-store sample book of various invitations, the bride explained that she needed something lacy and with ribbons. Our salesperson concluded that Crane & Co. did not have an invitation that would meet this need, and therefore made other suggestions. I can assure you that this is the only reason why or why not certain selections were shown. While we make our very best efforts to accommodate the desires of our potential and current clientele, it is not always possible to fill their needs. Often, this can lead to a negative experience. This particular bride looked through more than ten invitation books and only marked one as a possibility. We're extremely sorry that this customer was dissatisfied with her experience.

    Ashley

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    4.9 out of 5
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  • For my upcoming winter wedding, I looked online at a number of websites and sent away for several samples but wasn't happy with anything that I saw. I was worried that my invitations would be smudgy, spelled wrong or in a word: disastrous. A coworker recommended Plandome Paperie and I could not have been happier. We were met with personal service as soon as my fiancé and I walked in the door (late as usual which was not a problem!). We were shown sample after beautiful sample and Amanda worked tirelessly to help two picky yet indecisive people find amazing invitations that were in our price range. My invitations are just what I was looking for and they are beyond beautiful. I highly recommend any bride looking for gorgeous invitations to visit Amanda and Plandome Paperie!

    User2463065

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    5 out of 5
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  • Maria at Plandome Paperie is abosolutely AMAZING. She has excellent taste and provides valuable feedback. It was a pleasure to work with her. I highly recommend using her for wedding invitations/church programs/etc.

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