My wedding on 9/28/19 was the most amazing time because of the Marriott! Barbara was our sales woman and was amazing to work with. She explained all the details and showed us where the event would be held. Once we booked, she even offered us free flyers tickets in a box! It was the best time! Gerard Mendoza was our Wedding Planner & he was the most incredible person! He catered to our every need, was always quick to respond to any questions we had. We wanted to make a lot of changes to the food and other things and Gerard made it happen. He made the whole day stress free for us. He even got little gifts for our flower girl & ring bearer and was pretty much taking care of them throughout the night. Everything looked beautiful and turned out amazing! Gerard gave us the suite for an extra night and provided transportation for our honeymoon as well. He goes above and beyond and is simply amazing at what he does! I would put my full trust in him for any event. I cannot thank Gerard and... Read more the Marriott enough for making my wedding the day I have always dreamed about!

Great place to celebrate your special event. My guests had a lot of fun. Thank you

My groom and I had an incredible experience with our 10/20/18 wedding at the Marriott. I wrote a small novel to share our experience but I wished there were more reviews when I booked the Marriott so I hope this helps! Here are a few of the major areas where we had a great experience with the Marriott team. * Intros / Contract – We started the process with Barbara Bruck who gave us our tour, after which she treated us to a drink and apps at the lobby rest ‘13’. She was very accommodating during the process and stayed in touch but was not pushy. She also provided a detailed folder of information with menus, and floor plans of event space and guest rooms which I used up through the event to help with planning. * Planner Assignment – after working with Barbara, Gerard Mendoza was assigned as our day of coordinator. He was AMAZING from the beginning – immediately started off very personable, responsive to all requests, and I never had to keep pushing on any specifics (he ... Read morejust remembered and got it done). He was on vacation out of the country the week prior to our event but was still responsive to questions, and his team was able to help me through questions in his absence. Once the event was over – we genuinely missed Gerard since we got so used to talking to and emailing him for the past 10 months! He also made a huge impression on our parents, and even our bridal party, who consistently said he was extremely helpful, friendly, never stressed, and provided any day of request without hesitation. * Pricing – One of the most attractive points of the Marriott is the package that they offer and the all inclusive rates for tax/gratuity. It was an extremely reasonable cost especially for Center City Philadelphia. Gerard also threw in a handful of extras beyond what our package stated which was a huge treat. * Accommodations – a huge benefit of the Marriott is the amount of rooms that were provided as part of the package. I (bride) was given a VP Suite starting Friday evening and was used for bridal prep the day of wedding and sleep the night of. This was a 3 bay room with a full dining room, living room, kitchen, powder room, and then a standard bedroom with huge bathroom. More than enough space for 3 makeup artists, 6 girls, bride, moms, and a few others that hung out during the day. See pics for a few of the VP suite. The groom was given his own room for Friday night which was attached to a “grooms suite” which was a cool wood paneled room for groomsmen prep, as well as storage for all of our DIY items. Our parents were upgraded to Marquis Suite rooms (living room area, small kitchenette, bed/bath). The other point is we had multiple requests for locations of other guests’ rooms – to ask that they be near parent rooms/etc to accommodate children. Gerard did a great job accommodating all of these requests which was extremely helpful for our parents. He also guaranteed late checkout for us, and allowed us to have the groomsmen suite/storage room through Monday so we had enough time to pack up and remove all of our decorations. This was a really stress free part of the process and I can’t imagine having to have planned all of this with an independent hotel if we had chosen a venue without a hotel attached. * Food – we had heard great things about the food prior to our event, and we were glad we heard correctly! First the tasting is amazing – come hungry! Lots of apps of your choice, plus you get a healthy tasting of each of the entrée options. When it came time to pick our selections, Gerard was very generous and threw in a few extra app options since we had too many favorites. As for the day of, we had no complaints on the food – the guests loved all of the options at cocktail hour. There were multiple servers walking apps, there was hand passed champagne and wine, and the pasta station was a hit. We really loved the soup/salad combo for the appetizer which was unique and the guests said it was delicious. The entrees were great - Gerard forced me to eat dinner (thank you!) and the filet was so tender and a very generous size. They were also very accommodating to food allergies – we had a few GF plates which were no problem, and a couple major milk/nut allergies and they were very keen on cross contamination. As for the bars, we worked with them on bar placement to make sure we had enough bartenders per guests, and I had multiple compliments on the signature drink and lack of long lines to get a cocktail. * Extras – Gerard isn’t just the Marriott “do-er” – he helps with so many other things, here are just a few of the extras that he provided to us throughout the process: - Uplighting – he provided a deal on uplighting through the in-house vendor which saved us hundreds of $$ after obtaining independent quotes from other vendors, and it looked amazing the night of. - Meals – we met multiple times over lunch at ‘13’ and was always covered – even the day before the wedding, the groom grabbed lunch with a couple friends – Gerard popped in and saw, and made sure the entire meal was covered. - Welcome Reception – prior to our Rehearsal at the church, Gerard organized a 1 hour cocktail reception with wine/beer/cheese – which was so nice for family/friends to congregate before our walk to church which was also just provided by the Marriott - Pre-Cocktail Hour Reception – additionally the day of, we had a private bridal party only cocktail reception with wine/beer and all of the passed apps for cocktail hour – gave us an opportunity to take a breath and EAT prior to mingling with all of the guests - Room Treats – Gerard made sure all of the parents had drinks waiting in their rooms based on their taste, and cheese plates on Friday to have a mid day snack. He even made sure that a few of our friends who had just flown in had drinks sent up to their room. Beyond that, we had choco covered strawberries and full coffee/drink service the day of the wedding. They even brought some cake to my room so I could enjoy it the next day since I didn’t have time the night of - Setup/Help – I had a handful of DIY items I brought – Gerard’s team helped to setup the day of, and pack up after the reception. The also made sure all some things I didn’t want lost (champagne flutes, cake cutters) were delivered to room with the cards/gifts and other valuable items. * Staff/Service– overall, the staff was amazing, from all of the servers the night of, to even the staff at the lobby restaurant ‘13’. The night of, they had one server dedicated by table (we had 23 tables) and they were able to get plates cleared quickly and have food put on the tables quick. My MIL worked in catering for years and was quite impressed, which reinforced my thoughts that they did an amazing job in that regard. * Overall – we were extremely pleased with our experience at the Marriott and would recommend it to anyone – especially working with Gerard!! We had a family party 2 weeks post wedding and still had people gushing over how amazing everything was - wish we could do it again!

We had a wonderful wedding at the Philadelphia Marriott Downtown. From the beginning, we met with Barbara who was extremely hospitable. My husband and I went to take a tour with her, and we were greeted with welcome bags and then cocktails after the tour. We went to look again with our mothers, and the same thing happened for them - it was such a nice treat! We were then given a coordinator, Gerard, who was great from beginning to end. He also responded promptly to emails, and checked in on us the entire wedding weekend. The quality of service that my husband and our families received was top notch the entire weekend. Gerard was also FANTASTIC with motivating our 3 year old ring bearer - his parents were so impressed, as were we. The wedding itself went very smoothly - we heard great feedback from our guests for the food and bar - which we thought was delicious as well. The lights were turned off once the dancing got fully underway around 9 or so, which made it really dark in the room,... Read more but that is really my only complaint and I'm sure we could have asked them to be turned up a little bit without a problem - but we were having too much fun at that point! Also, for the tasting, definitely go hungry!! There was so much amazing food. We had a fantastic time for our wedding there and we would highly recommend this venue.

Our wedding was an unforgettable night thanks to everyone we dealt with at the Marriott ! Gerard , especially, was very accommodating and helped us create the best evening! The liberty ballroom is beautiful and elegant . The bathrooms are clean and updated . Food is awesome ! Guests are steps away from their hotel room - which is great after a long night of dancing! I would highly recommend this venue !

YOU HAVE TO BOOK YOUR WEDDING AT THE MARRIOTT DOWNTOWN!!! It was an unbelievable, over the top experience. I cannot say enough good things about the people, venue and food. We had exceptional service throughout the entire wedding planning process (from initial site visit to contact signature to the day of the wedding and after). The Marriott Downtown made us feel so special. The attentiveness, the service, the food, I cannot say better things about our experience with them. The first thing we noticed when we went on our initial site visit was that Marriott employees are THE BEST, everyone from the valet guys, to check-in attendants, room service people, they are the friendliest employees ever. I also cannot say enough wonderful things about our event planner, Gerard, he is amazing. He was professional, extremely responsive and knowledgeable. He truly made us feel like home at the Marriott and helped us create the perfect wedding. If you are considering having your wedding in the heart... Read more of Philadelphia, you have to have it at the Marriott Downtown!!!

We had our wedding at the Marriott Downtown a few weeks ago. From the start, Patrick, our wedding coordinator, was amazing. He was so organized, helpful, very attentive (to my thousands of emails) and patient, and was one of the reasons why our wedding was great. The Marriott has amazing service and really takes care of their bride/groom along with all of their guests. We had around 105 guests which was a nice size for the Liberty Ballroom. All of our guests commented on how pretty the actual ballroom was. The food was also delicious which we also got comments on. The guest hotel rooms were also really nice and clean with no complaints. Patrick was so flexible and accommodating with every request. Everything was so easy having it all in one place with such a helpful staff and Patrick that we are so glad that we chose to have our wedding there. Thank you!

Will was amazing! She made sure everything was perfect from start to finish. She was very accommodating. The ballroom was beautiful. The food was incredible. The cocktail hour was delicious especially the sushi bar. Everything went according to plan and we couldn't have asked for better service.

We used the Mariott for our hotel block and their service was incredible. As the bride and groom, they truly made us feel special. The night of our wedding was made extra special when we came in to a little card reading, "Mr. and Mrs. Koch" a long with chocolate covered strawberries and some champagne.

We had the BEST WEDDING EVER and the Philadelphia Marriott was partly to blame. Their staff (especially Gerard Mendoza and Katie) went above and beyond what I would have expected and took care of absolutely everything from making sure I was able to change into flip-flops when my feet hurt to collecting of our belongings by the end of the night (guest book, cards, table numbers) and having them in our upgraded room before we even started looking for them. We have had so many compliments on how amazing the food was and how beautiful the Liberty Ballroom looked. This staff is professional and 110% accommodating. We loved being in a place where our guests could go right down to the hotel lobby bar after the party, stay over and then meet for breakfast the next morning. Highly recommend!

The Marriott made the wedding of my dreams come true, and more. From the start, the staff was creative, flexible, and devoted. Our banquet manager, Gerard, in particular went above and beyond. From the tasting, to the amenities he provided my family and I, to the personalized attention he gave my wedding, I truly could not have asked for more. Beautiful venue, phenomenal food, and service that truly sets the standard.

Warning: Even though we booked 50 rooms with the Marriott, the whole process was terribly managed and they mischarged us an extra $2K for someone else's event. ..... We used the Marriott for our wedding block since we were getting married in Center City Philly and someone else had recommended the Marriott (and in particular, the wedding coordinator). We booked our room block a year in advance with this particular coordinator and he was fantastic!! He was friendly, helpful, proactive -- all of the things you would look for when you work with someone for your wedding. Everything went downhill from there though when this wedding coordinator moved into a new role in June. After he left, the Marriott put a temporary person in the position and then fully filled it not long after. I did not hear, by phone, from the new wedding coordinator until about a month and a half before the wedding and from Day 1, I found her to be reactive, uncommunicative, and simply not helpful when it came to... Read more specific details. For example, the hotel was unable to book three consecutive nights for my aunt because they said that our block did not cover all three nights (it did). As a result, my aunt had to make a separate reservation for each night, which would have involved checking in and out of the hotel every day. I asked the wedding coordinator to combine the three reservations, thinking I was doing my aunt a favor and then, when the coordinator finally took care of it... my aunt received a confirmation that the reservation was CANCELED! She then had to spend significant time on the phone trying to get it fixed. Other issues included: - The Marquis suite not being ready for check-in in at the normal check-in time of 4 PM - They put new cards in some of the guest bags for us, but didn't put them in all creating confusion - THEY CHARGED US FOR OUR BRUNCH PLUS A RUTGERS EVENT

This October, we had our 3-day, 5-event Indian wedding at the Philadelphia Marriott Downtown. We had the best experience working with the venue from the initial meetings, emails, phone-calls, responsiveness, and follow through. Our events were in the Franklin Hall, Independence Ballroom, Liberty Ballroom, and Grand Ballroom. All of the event spaces where nicely managed, clean, and airy. We worked closely with Gerard Mendoza who was super helpful and flexible with us. The staff was culturally competent and totally understand about our cultural needs as well since we had a traditional Indian wedding. We were also assigned event staff who made sure we were well taken care of during the wedding events. I would highly recommended this venue for your future wedding, you will not be disappointed!

I could not have asked for a better experience. Eveyone I dealt with at the Marriott was a true professional. Gerard, Katie and Anish were exceptional. Incredible servic and attention to detail.