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Flowers and Favors & Gifts in Raleigh, North Carolina,
(919) 900-8066
Overall Rating
3.5 out of 5
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  • 2 Reviews


    Haley Gerber

    reviews
    2 out of 5
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  • After going in for a 1-hour consultation and handpicking the types of flowers, foliage, etc. I thought that my bouquet was going to be perfect! They told me they'd send a mock-up of my flowers about a week before the wedding. Well we didn't hear from them until 11PM the NIGHT BEFORE my wedding when they send my mom a picture of the bouquet. We were convinced they must have sent the wrong picture to us because it was the exact opposite of what we agreed on (and had already paid for). Everything was wrong- flower type, flower colors, type and color of foliage, even the shape of my bouquet. I'm talking bright orange flowers when my color scheme is sage green, dusty pink, etc... My mom was up until 2AM trying to fix it, and then when we went to pick it up the next day it was STILL absolutely wrong. She had to spend 40+ minutes in the shop redoing the whole bouquet and picking our flowers by hand to make it into something that even resembled what we had agreed upon. The flowers turned out ... Read more

    responded with the following comments.

    Haley- thank you for taking the time to write a review. You gave us two different styles of cascading flowers and we sent you a picture of the first design similar to the last picture you gave us and you didn't like it, so we change it to match the second picture that you sent and didn't like it. Your mom came in the next day and we took it apart and started over so that you get what you want. She also decided to leave it exposed for you on the bottom. I also told you as I tell every bride, the pictures you see on Pinterest are not always real flowers and dont hold up until the next day. We understand brides are under stress so we took the time to undo your bouquet to give you exactly what your mom instructed us. You weren't happy with what your mom instructed us to do. It's easy to blame the store and vendors and leave bad reviews so you can feel better... we understand. Hope your outlook on life gets better and we wish you the best.

    Abigail Jackson

    reviews
    5 out of 5
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  • Bearta at Petale in Raleigh was absolutely wonderful to work with. She is incredibly sweet and respectful of budget restrictions. She made sure to put together exactly what we wanted and even texted me some photos of our flowers the day before our wedding. She even gave us centerpieces at a lower cost than usual so that we could stay within our budget. She is willing to work out a payment plan so the cost isn't too much at once. Everything was absolutely beautiful and we loved supporting a local woman-owned business. This was much better than the other florist we met with (a large wedding-focused company with high prices who was very rude to us and didn't listen to our budget or color preferences). Bearta's responsiveness, professionalism, and prices can't be beat.

    responded with the following comments.

    Thank you so much Abigail. Your positivity really made my day :) With this positivity you'll have a great new chapter. You all were wonderful to work with and you had a clear vision of what you wanted. I wish you the best :)

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