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Event Rentals & Photobooths in Gorham,
(207) 839-2800
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4.8 out of 5
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  • 64 Reviews


    Alyssa Josiah

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    2.4 out of 5
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  • My experience was less than stellar with this company... We had planned a wedding outdoors at a venue that required us to have a tent since they didn't have an indoor backup plan-they recommended Party Time to us since they were local to the venue so we hired party time for the tent, tables, chairs, linens, etc. In March, COVID hit and weddings throughout the year were forced to postpone or cancel and our venue was no longer able to host our wedding under the originally agreed upon plan so we were forced to make a decision. Also in March my mom who lives halfway across the country was diagnosed with invasive breast cancer, increasing our desire to postpone through her treatments/surgeries. We talked with all our vendors including Party Time Rentals and found many flexible, but not Party Time. CONS: Party Time would not let us out of our contract, they did agree to postpone but if it was into 2021 we wouldn't get the discount we had gotten during a deal, we felt we were at a loss if... Read more

    responded with the following comments.

    Hi Alyssa, I am quite shocked to read this review and find it hard not to dispute your claims, as we feel that Party Time has gone to great lengths to ensure your wedding was still made possible. Covid-19 has hit everyone hard and to say that we are “heartless” does not seem fair. Your order was reduced well over 50%, when our policy has a 15% reduction limit. But we were willing to make an exception for you, as we felt for you and your hardships. Your wedding venue would not grant you access to their restrooms, and so we cautioned that other venues as well may require a portable toilet rental due to Covid-19. We would never discourage a customer from using a venue for their wedding. Regardless of this miscommunication, your wedding location was moved to an address that was an additional 46 miles away from us. Our delivery fee is per mile, and so there is of course going to be an upcharge in delivery price. In addition to this, your new location was actually out of our delivery range. Another exception we were willing to make for you. As you had mentioned; your order had ample amount of revisions. Although we pride ourselves in accuracy, when an order is altered this many times and at this excess, it does leave room for mistake. So again, we apologize for the wrong linen color and tried to right our mistake by making arrangements with another companies’ sub-rental. Please direct message Party Time with any other concerns, as we would like to address these. Best, Party Time Rentals

    Whitney Yates

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    5 out of 5
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  • Everyone at party time was so pleasant to work with. They were incredibly helpful and accommodating during the entire process of planning our 2020 wedding. I would 100% use them for any future event, highly recommend!!

    responded with the following comments.

    Whitney!! Thank you so much - You were just as great to work with!

    Amanda Stewart

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    5 out of 5
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  • With Covid-19 causing chaos on the wedding season, Party time rentals were fantastic about working with my husband and I on getting our wedding set up in a little less than a week. The staff were very nice and extremely helpful in figuring out the right dimensions for our tent and dance floor that would make our guest feel comfortable in this time of uncertainty. The tent was absolutely beautiful with the lights inside, our day would not have been the same if we had to plan this without their amazing team. Thank you!

    responded with the following comments.

    Thank you so much Amanda! Crazy times for sure, but we are sooo happy we could work something out for you. You were amazing yourself -- Love to hear your wedding day was a success, restrictions and all!!

    Julia

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    5 out of 5
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  • This company is amazing! Mark & Lisa were responsive, professional and always available to us for whatever we needed. I made last minute changes to my order, adding different items, and Lisa was there for me every step of the way. We had an awful wind storm the day before our wedding. The winds were way worse than they were suppose to be. The 40x80 tent blew down THE DAY BEFORE OUR WEDDING. Lisa was there to take my call at 7:00am and Mark was flying out the door to come set the tent back up. I honestly can't say enough good things about this company. We will rent from them for many years to come.

    responded with the following comments.

    Julia!! Thank you again, it means so much to us! You and your husband were awesome to work with from start to finish. You never plan on something like that to happen, but we do live in Maine. You both handled it like pros and your confidence in us is refreshing. We can't wait to work with you again!

    Kaitlyn

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    5 out of 5
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  • Super responsive and helpful! I emailed back and forth with this company for months and they were great throughout the entire process! I highly recommend them!

    responded with the following comments.

    Thank you Kaitlyn! When we come across bride's as easy to work with as you were, it makes our job a piece of cake!!

    Rebecca Cando

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    5 out of 5
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  • They were wonderful to work with. Party Time was with me every step of the way, venue changes, head count changes, they never flinched. It made this the least stressful part of wedding planning. Right up until the day before the wedding we were change numbers, adding tables and chairs. They were efficient and great to work with. We were so swamped with setting up for the wedding Mark from Party Time took the time to put up all the side for us. I can't say enough great things about them.

    responded with the following comments.

    Thank you so much Rebecca for your kind words! You were an absolute pleasure to work with. We are so happy we could contribute to making your day perfect!

    Tiffany

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    5 out of 5
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  • Super flexible, easy to communicate with. Stress free!

    responded with the following comments.

    Thank you so much Tiffany! Congratulations again, I hope today is absolutely perfect for you. Best wishes!

    Paul Knott

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    5 out of 5
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  • Lisa was great to work with! She was very helpful as we planned our wedding from out of state. We had everything we needed at a reasonable rate, delivered with care. We would definitely recommend.

    responded with the following comments.

    Thank you so much Paul! We were so happy to be apart of such a beautiful wedding, for a beautiful couple. You were both a pleasure to work with!

    Nicole

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    5 out of 5
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  • Party Time Rentals made the rental process extremely easy for us! They were on-time, polite, and efficient and I would highly recommend the company to those looking for an affordable, quality, rental center!

    responded with the following comments.

    Thank you for your kind words Nicole, we really appreciate it! It was a beautiful wedding for a beautiful couple. So happy to be apart of your special day, you were a dream to work with!

    Alyssa Dunn

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    5 out of 5
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  • The staff was so nice and courteous throughout the entire process. I ended up switching and changing my order multiple times and they made all the accommodations without even batting and eye. Items were delivered on time, picked up on time, and they were even very understanding when one of their table clothes accidentally made it home with me and the rest of my wedding stuff. I returned it a few days late and they were very nice and understanding about it. Would recommend

    responded with the following comments.

    Thank you so much Alyssa, we appreciate it! We loved working with you as well.

    Sheena

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    5 out of 5
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  • Working with Party time Rentals was amazing and incredibly easy. We rented a large quantity of items (tent, dance floor, lights, tables, chairs, linens, fill and chill table) for our backyard wedding and everything was easily delivered, assembled, and picked up. Amy and Lisa were great to work with, especially every time my mom called to add something on or to double check something. Couldn't recommend them more!

    responded with the following comments.

    Thank you, Sheena. You and your mom were awesome to deal with. You made our job easy!

    Meg

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    5 out of 5
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  • Very helpful! They delivered and set up everything as well as took it all down for us! Made our day much less stressful, highly recommend!

    responded with the following comments.

    Thank you Meg for taking the time to review us. We appreciate your business and loved your venue! Everyone was super helpful on setup day.

    Mark

    reviews
    5 out of 5
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  • We worked with Lisa and Amy at Party Time Rentals Maine to rent white garden chairs for our outdoor wedding ceremony. The chairs were exactly what we wanted and were good quality. They were prompt to respond and easy to work with. The week of our wedding they called to discuss delivery and pick-up times and followed our venue’s instructions on where to put them. I recommend them!

    Elaine Moloney

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    4.8 out of 5
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  • We were impressed with the professionalism and experience of not only the installers but the office staff. They responded with last minute requests ... but book early to make sure you get the products you want!

    responded with the following comments.

    Thank you so much Elaine, we greatly appreciate the kind words!

    Kathy

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    0.5 out of 5
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  • I placed a order 2 1/2 months ago for tables and chairs The only time they have for pick up is Fridays from 4:00pm-5:00pm. I was there at 4:00 they didn’t have any things for my order there, I had to drive from there location to Standish to there warehouse to get them. The owner was very rude when I asked why I had to go to the warehouse to get them, she said everyone not perfect. There where other people there that was not able to get there items either. The chairs are dirty and the tables are in horrible conditions

    responded with the following comments.

    We go "above and beyond" to please our customers. This customer had an order for 30 "customer pickup" $1.00 chairs and 3 tables. Since she lived in the same town as our warehouse, we thought it was a good solution. No one else had issues on an incredibly busy weekend.
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