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Event Rentals & Photobooths and Invitations and Event Production and Favors & Gifts in Tulsa,
(918) 622-8102
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4.1 out of 5
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  • 60 Reviews


    Curt

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    5 out of 5
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  • Very professional in all aspects.

    User4675525

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    5 out of 5
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  • Always a pleasure to work with!!!

    Christina

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    5 out of 5
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  • I worked with Candace while planning my wedding and I must say she was amazing! She walked me through everything I needed to know and helped me work out any kinks in my planning. Candace was wonderful at putting together beautiful table ideas and showing me how different items could play off each other giving me exactly what I was looking for in my price range! I would have loved it if the lady's were allowed to come to the event to help set up. It can be a little trying when figuring out exactly how to tie sashes and fold napkins on your own. Over all it was a great experience and I would love to work with Candace again!

    responded with the following comments.

    We are so excited that you had such a great experience with Candace! We hope that your event went exactly as planned and you let us assist with any of your future events. Thanks again for renting with us!

    Abbey

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    5 out of 5
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  • They helped make the rental process easy!

    responded with the following comments.

    We understand that the rental process can be challenging at times. We encourage our clients to create open dialogue with our sales team and are continuously updating our process to make the renting with Party Pro Rents easier. Thanks again for renting with us, and we look forward to assisting you in the future!

    TJ

    reviews
    5 out of 5
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  • These people were great. Unfortunately they were subjected to a bad fire in their old place before we met to view party supplies, so supplies were limited. However, they went above and beyond letting us know that they could order enough of what we need if they didn't have all of it. Plus get it here in time for the wedding. Even when delivery of the wrong center piece bowls were made, there was no problem getting the right ones before the wedding. Nice company.

    responded with the following comments.

    It has been almost 1 year seen that horrible fire, and we are happy to say that it has strengthen us as a company. It has a challenge, but we are thankful that during that time, we were able to still service our clients.

    User4060168

    reviews
    3.7 out of 5
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  • I loved working with Candace she was my main consultant. She was very helpful and understanding of my budget. However, it seemed as if when I worked with anyone else things always went wrong. There were lots of mix ups during my wedding planning and the day I picked up my items them main centerpieces were all missing! There were a few other items that they shorted me on as well. When brought to their attention the quickly made arrangements to fix their mistakes. Overall I think Candace did a great job but I wouldn't make the mistake of working with anyone else other than her.

    responded with the following comments.

    Thank you for the feedback. We hope that despite any mix ups, your wedding was truly what you imagined. Congratulations on your union.

    User4613167

    reviews
    4.9 out of 5
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  • I was totally appreciated the help and assistance provided by your people...Bill

    Kristin

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    4.9 out of 5
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  • they had everything I needed, and the chandelier was gorgeous!

    responded with the following comments.

    We are happy that our chandelier worked for your event. Thanks choosing Party Pro Rents as your rental company, and we look forward to assisting you with your future events.

    Debbie

    reviews
    4.8 out of 5
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  • I had a great selection of items to choose from and helpful staff. They delivered everything I had asked for and made sure they picked everything back up so I didn't have to.

    responded with the following comments.

    Thanks Debbie, we are happy that you had a great delivery experience. We look forward to working with you again on your future events.

    User4092069

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    2.6 out of 5
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  • I had nothing but bad experiences with this company with the exception of Dana. When I was looking for linens and tiered-trays, the lady who gave us our stuff would set it on the table and hurry us up to make a decision on the spot about what we wanted. Though we only looked at 2 linens, she was not pleased that I could not make a decision without trying the linens on the table. When I picked up my things the day of the wedding, very little of my things were prepared for me to pickup. The man handing out the delivery items is very rude and mean to his coworkers, so it's a bit awkward to be in the room with that occurring. Later, I was missing one tray. When we called, it seemed like there was no problem. When I came to pickup the tray that was missing, this man got very defensive and demanded that I messed up. Later, when setting out linens before the rehearsal dinner, we learned that they gave us a wrong linen. Instead of a round linen, it was a small rectangular linen. ... Read more

    responded with the following comments.

    Creating great rental experiences is important to us at Party Pro Rents. We apologize that you found your experience different than that. Thank you for your feedback and we will continue to update our processes to ensure that missing/wrong items occurrences continue to lessen for our clients.

    Drew

    reviews
    4.6 out of 5
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  • We worked with Dana at Party Pro Rentals; she was the best! They were so great with showing us different options! We were able to set up a mock table with plates, forks, tablecloths, centerpieces, etc. to get a vision of what our tables would look like! They have a huge selection of everything you could want for your big day! The staff was so great in helping us plan our big day and helping us with small details that you sometimes forget! They worked with me closely every step of the way to make sure we had the exact numbers of everything we needed! They dropped off and picked up! Everything looked beautiful! I highly recommend them; ask for Dana! Thanks Party Pro!!

    responded with the following comments.

    Drew, thank you for the kind words. We are excited that your event was great. Feel free to connect with our marketing team at [email protected] and send photos to show us how great your event looked. Congrats on your union and thank you for renting with us!

    Morgan

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    4.4 out of 5
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  • Party Pro has a ton of options on everything. I really was happy with the tables, chairs, and tablecloths we rented from them!

    User2852480

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    4.4 out of 5
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  • We ordered our napkins from Party Pro and loved them. Customer service is lacking a bit and one time when I walked in the store they were having their store meeting and clearly the manager was not pleased with the staff. Maybe find another place for the meetings.

    User3788663

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    1.7 out of 5
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  • Party Pro was recommended to us by several other Tulsa vendors that we worked with. I was pretty much told that Party Pro was the only wedding rental place in Tulsa that most everyone worked with. We rented Tents, a few tables (our vendor had some tables that we planned on using), Napkins and table cloths. The staff seem a little unresponsive and someone yelled at my mom the day of delivery because our paperwork had a "time" on it and no one had arrived and we were just checking the status. We also had them order some straws for us and they said it would take 2 weeks but ended up taking about 2 months. I will say Party Pro has just about everything you would need for your wedding but if you don't use them for a planning service or order everything from them they do not seem as interested in helping.

    responded with the following comments.

    It is never our intent for any of our client to have an unsatisfying rental experience with us. We hope that your event went well and you provide us with another opportunity to create a positive experience for you. Again we hope that our products assisted in creating the event you desired and look forward to another opportunity with you.

    User2644458

    reviews
    4.5 out of 5
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  • I worked on with this company on my recent wedding. I came in to the showroom with my son and they were great. I have a very well behaved son and while looking at a competitor I was told while walking in kids can't play around here. That was so rude as my child was not even in the door yet. At Party Pro I was able to tryout the linens and make my wedding dreams a reality. I loved my consultant Dana. She was very knowledgeable and talented. I will be going back so. Maybe on a baby shower for my husband and I.

    responded with the following comments.

    We are very accommodating when it comes to children in our showroom. It is important to us that you can focus on create a great tablescapes and we even try to involve everyone you bring into the selection process. Congratulations on your union.

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