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Event Rentals & Photobooths and Invitations and Event Production and Favors & Gifts in Tulsa,
(918) 622-8102
Overall Rating
4.1 out of 5
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  • 60 Reviews


    Laura

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    1.4 out of 5
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  • One of the tables we rented was not useable and it was for the cake. We tried using it anyway and it caused the cake to catch fire! I let them know and this was the response: "A number of factors could cause the table to be wobbly: uneven floors, the table leg not be completely inserted into the feet. Since Party Pro Rents was notified after the product had been returned, there is no way for us to test to product to determine if it was faulty or from other factors." Horrible customer service. We could not contact them over the weekend because they're closed. We will not do business again.

    Stacy

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    5 out of 5
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  • Their prices are pretty good and they had everything I ordered at the venue at the right time. What more could you ask of a party rental place? Our sales rep, Carol, who helped us with dressing the tables was very friendly and came up with some great ideas.

    User4150717

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    5 out of 5
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  • I had a great experience with Party Pro! They were very professional and flexible. I had to change the quantity of several items throughout the planning process and they would have a quote emailed to me and reservation made before I even got back home.

    responded with the following comments.

    Thank you for your review. Customer service is very important to our staff and we are excited that you received our PRO service.

    Jessica

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    5 out of 5
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  • Everyone loved the table linens that we got. They went perfectly with our theme.

    responded with the following comments.

    Thanks Jessica for your feedback. We are happy that our products were able to meet your needs. Congrats on your union.

    User4603040

    reviews
    5 out of 5
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  • Thank you for donating table cloths to the Tulsa County Parks Christmas party! We were able to buy more gifts for our employees kids with the money you saved us. Our tables looked so beautiful with the red & green table cloths!

    responded with the following comments.

    Community is important to us and it was our pleasure to assist. Thanks for you kind words.

    Jeff

    reviews
    5 out of 5
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  • Always positive - even after changing our order weekly, and even the day before delivery!

    responded with the following comments.

    Thank you Jeff! We make it a point to prepare our orders 48 hours before your delivery or pickup date, but certainly understand last minute changes. Event can change in an instant and we are happy that we were able to service your event.

    User4596196

    reviews
    5 out of 5
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  • Excellent Service on the Sales side from Michael and Josh and his team with the tent were awesome. Couldn't do what we do with out party pro.

    responded with the following comments.

    Providing quality service to all our clients and vendors is very important to us. We are who we are, because of all the GREAT people we service. We are glad to know that you had a great event and rental experience with us. Thank you again and we look forward to working with you on your future events.

    Ashley

    reviews
    5 out of 5
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  • Party Pro Rents is our go-to rental company in Tulsa! They have great products and service. Thank you Party Pro Rents!

    responded with the following comments.

    Thank you Farthing Events. It is always a pleasure working with your team. Thanks for making our products look so GOOD!

    User4588269

    reviews
    5 out of 5
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  • All the girls in the office were top notch. We forgot lights and they had a crew run them out after the fact. This is the second year we've used them and they are awesome!!

    responded with the following comments.

    Thank you for the compliment! We a have strong sales staff that loves what they do. We hope that your event went just as planned; GREAT!

    Jillian

    reviews
    4.8 out of 5
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  • I found the perfect lace and rosette linens for my wedding. All the rentals were beautiful down to the chairs we ordered. Over the course of time, I had changed my mind a few times and they were very nice about adjusting my order. They had everything we needed. Thanks for helping make our wedding beautiful.

    responded with the following comments.

    Thanks Jillian! We are happy that your wedding was such a success. Congrats again on your new union!

    Larry

    reviews
    4.9 out of 5
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  • White folding chairs had to be wiped down and some had name tags from previous events stuck to the back of the chairs.

    responded with the following comments.

    Larry, we apologize if the products we that were rented were not up to standard. We encourage our client to let the sales team know as soon as a problem occurs ,so that they may fix it. Again we apologize if you didn't receive our usual elite service.

    Maria

    reviews
    4.4 out of 5
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  • The only thing is that some of the equipment is damage, the last time I receive a table that was broken.

    responded with the following comments.

    We apologize for the product failure. We make it an effort to provide our client with quality products. We encourage our client to inform us as soon as a problem occurs so that we can correct it. In addition we have implemented an after hours line for our client to call if assistance is needed after business hours. Please know that we value your business and will insure issue like yours are minimized.

    Nicki

    reviews
    4.6 out of 5
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  • Party Pros is always easy to work with on an event. They have knowledgable staff who take the time to cultivate a relationship with our company. They provide convenient hours and have extended after hours courtesy to us when we had special requests. They have always been dependable on deliveries and the product is always clean, organized and labeled for quick setup. A great company who takes pride in their product and services.

    responded with the following comments.

    Thank you for the kind words Nikki. We are always reviewing our rental processes and products to improve efficiency. We want our clients to have a seamless rental experience. We appreciate your business and look forward to assisting you in the future.

    Carolyn

    reviews
    4.6 out of 5
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  • The selection was excellent! It was a little pricey to rent linens, vases, etc. However, everything looked beautiful and it turned out nicely!

    responded with the following comments.

    Thank you Carolyn. We are glad to assist. We look forward to working with you again.

    Christin

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    4.1 out of 5
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  • Party Pro supplied my tables, linens, dance floor and chairs. The ceremony chairs were perfect! The only problem I had was with delivery. They brought everything a day later than they were scheduled. Since the venue was a hunting ranch, it made it difficult. And the delivery person was not willing to work with me on times.

    responded with the following comments.

    Christin, Thank you for renting with us and we apologize for any inconvenience regarding your delivery. We hope that had a great wedding day and wish you the best in your new union.

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