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Favors & Gifts in Trumbull, CT,
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4.3 out of 5
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  • 31 Reviews


    Heidi Davenport

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    1 out of 5
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  • Buyer beware. Still trying to get my original special order and cannot get a call back from vendor. The item we received was broken and cannot be hung. It was supposed to be linen not canvas and they did not provide the push pins. They are no longer on etsy and will not respond. I am reaching out to the credit card company this week to get my charge reimbursed. They were probably good at one time and I looked through many vendors but they sure did not handle this well at all. Very disappointing.

    Paula Lopes

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    1 out of 5
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  • Warning. Don’t buy from this company. They don’t stand by their product or their word. I spent a fortune on a Map and pins. The pins were $80 (!!!) and were so flimsy they bent when you tried to use them in the map they are marketed for. They said they would refund me but then “lost” my return. They promised to refund me after that and then turned around and said they wouldn’t when I inquired about it again. Horrible customer service and experience. Nothing but a rip off and a whole lot of aggravation.

    Raneem A

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    1 out of 5
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  • Please take the time to look at the conversations and photos attached. This seller is completely unprofessional. She is rude and unwilling to work with a client. I asked if a color scheme for map I was looking could get done and she said she could do it. I asked three times before purchasing the product if she could get the colors I wanted... (see attached photo of tan background map) when I got my first proof the map was blue. I immediately contacted the seller telling her the proof of the map was literally the opposite of what I was looking for. You can read our conversations attached. It's sad that a person would conduct business in such a manner. https://docs.google.com/document/d/1OgHjvaVIL_BpJelALVcE0dXZYHQOwq8MbmEB111gaIQ/edit?usp=sharing

    Terrie

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    1 out of 5
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  • I ordered a custom tree design that incorporated lyrics to my wedding song as well as the date of our wedding. I was charged $62.45 and the order was never received. I have sent at least 15-20 emails to Amanda explaining that I was still in the process of editing well into November and showed her the emails with my design guru, Matt. Also, on October 31st, I sent a message that I wanted to change a few things......." Is there a way to add text to this print? There is a prompt that says I can customize my order to add text and change colors, but it wouldn't let me. Can you please call before placing my order? 617-xxx-xxxx thank you, Terrie XXXXXXX "Here is the note sent back to me.... Note From Amanda Hello, You're receiving this message because we are putting your order on hold. No item will be shipped, no additional charges will be made. We've been trying to reach you, but have been unsuccessful. We've tried contacting you via email and also via etsy. Since we we're unsucc... Read more

    Cheryl

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    5 out of 5
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  • Vendor was very fast and very quick with proof and revising the proofs . Also I needed quicker then I out done and they got it to me on time with no problems.

    Deb

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    5 out of 5
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  • We did a custom order with PaperRamma because my daughter is getting married January 6, 2017 at Waterview Loft at Port Detroit. The venue is right down on the riverfront. Her theme is a winter wonderland. Her colors are navy, icy blue and silver. The custom guest book has the Detroit skyline and instead of a tree with leaves, we went with a barren tree with snowflakes (remember whether wedding is in January). The 16X20 canvas is so much more beautiful than we imagined. They also include a customized 5X7 sign to remind the guests to sign a snowflake! We highly recommend PaperRamma for their creative work and unbelievable attention to detail. We can't wait to see what her guests think and say. Thanks again, PaperRamma!!

    User6756158

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    5 out of 5
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  • OMG! PaperRamma and Amanda was SOOOO very wonderful to work with. The end results turned better than we anticipated. We received the final products within weeks of asking for the custom work!! We requested a custom design for the guestbook. Because my daughter is getting married 1.6.17 we didn't want a tree with leaves and therefore asked if they could customize the design with snowflakes instead. Of course, they used her wedding colors (navy, silver, icy blue) AND included the Detroit skyline because she is getting married at Waterview Loft @ Port Detroit. The entire design is amazing! These are definitely the people to use for your guestbook or wall art! They are considerate and thankful and very particular regarding their work!!

    Bettina

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    5 out of 5
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  • My fiancé and I ordered the Custom Skyline Guest Book and we couldn't be more thrilled. Ordering was easy, convenient and very quick. We had a design guru help us make sure our design was perfect and the. Shipped us the item soon after. The custom skyline was important for my fiancé and I because we now live in NC but are originally from NY. Now we can have some of NY in NC. We will be using this vendor in the future.

    responded with the following comments.

    Bettina, Thank you so much for you fabulous review! We really enjoyed working with you and creating a guestbook that is truly unique to you. We wish you the best on your big day! Your Design Guru, Marissa & The PaperRamma Team www.paperramma.com

    Jess

    reviews
    5 out of 5
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  • Great to work with Quick respoonses

    Gillian

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    5 out of 5
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  • I ordered the 16x20 card stock TARDIS with Ballons guest book print. The quality is great, the amount of options to personalize were exceptional. They showed me several options I wanted within a day of each request and once I had decided they were quick to print and ship.

    Kathryn

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    5 out of 5
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  • We love our Tree guestbook and can't wait to see it in use!

    Nina

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    0.5 out of 5
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  • HORRIBLE COMPANY!!!! The worst experience I ever had dealing with this wedding vendor. They have no customer service and the quality of their product is so poor. Amanda was not delightful at all. She was not willing to work with me to help me with getting a better product. Not professional at all.

    Katarra

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    4.8 out of 5
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  • I love the fact that they had numerous colors and edits for their alternative guest books. Their response times to edits is great especially when you know how many projects they are trying to work on at one time.

    Colleen

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    4.8 out of 5
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  • My sister loved her gift ! It was smaller than I expected for the cost but definitely recommend the company !

    User6778387

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    4.2 out of 5
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  • I love the poster guestbook that we ordered! The colors are a perfect match to our wedding theme and it matches the samples that we saw online. We are very pleased with our purchase!
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