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Invitations in Chicago,
(312) 337-0798
Overall Rating
4.4 out of 5
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  • 459 Reviews


    Joseph

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    5 out of 5
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  • So far we have mailed the Save The Date Cards and have received many positive comments regarding the calligraphy and the card design. The Invitations when mailed will made the STD cards.

    Matthew Lempitsky

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    5 out of 5
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  • Beautiful invitations, great service, very prompt, limited wait time. Really can't ask for anything else!

    Samantha Shepherd

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    5 out of 5
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  • Paper Source was amazing! Moving ship dates to accommodate my fiance and I not being there to get the cards. They packed the box well so all your paper is safe and gets to you in prime condition. They people that help communicate any edits are friendly and helpful. They got us both our Save the Date and Inventions to us quickly. The cards are also high quality as well and came out beautiful! I highly recommend them, even if you visit them in their local store the attendants are happy to help or to just let you browse until you find something that speaks to you.

    Liz

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    5 out of 5
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  • From day 1 we were taken care of. They had a wide variety of styles to choose from that made our invitations truly unique.

    Sherri

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    5 out of 5
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  • We realized day-of that the driveway to our venue was a little hard to spot. So, on our way to drop me off for hair/makeup/set up, we ran into a Papersource and thank goodness they sell and fill helium balloons. They saved the day!! So glad that they offer this service and were willing to do a rush job for us!

    Sarah Feinstein

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    5 out of 5
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  • Had a great experience using Paper Source! They were fast and the invites came out perfect! Thank you so much for making our special day more special.

    Kaylalynn

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    5 out of 5
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  • Such a beautiful little shop. Had a fun time picking out our invitations with Joselle. She did an amazing job helping me choose exactly what i was looking for ! Great pricing for the amount i needed

    Elexis Baral

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    5 out of 5
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  • Loved my invite and personalizing it was incredibly easy , we changed fonts and colors and printing methods. Really at ease and invitations came fast with no mistakes - staff was nice to work with.

    Greta

    reviews
    5 out of 5
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  • I was going to go with regular online websites like minted until I walked into a paper source store. They had such high quality invitations and so many to choose from. I really enjoyed being able to see all of the options in person and choose from them. They were super easy to work with and we received tons of compliments on them. The invitations really set the stage for our wedding.

    LaSonya

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    4.4 out of 5
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  • Large selection of DIY and custom invitations.

    Karen Alday

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    1 out of 5
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  • The absolute worst experience of my wedding planning experience thus far has been dealing with this customer. I was a longtime customer and was so excited to get my invites from here, but it has been a nightmare. Their entire payment system was down for three weeks (How does this happen to a major company??), and when they finally came to us with a solution, we realized that it could have been fixed immediately after this issue occurred. There is a complete breakdown of communication between stores and their corporate office, leading to significant consequences for the customer. I have always had great in-store experiences, but ordering wedding invites from them was not worth the time, money, or energy. I would recommend Minted. All of my friends have had great success with them, and their invites turned out beautifully. Do not use this company for absolutely anything for your wedding. You will be disappointed.

    Christine

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    2.6 out of 5
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  • My fiance and I worked with the Suburban Square location to design our wedding invitations. The employees at this location were more than helpful and walked us through the entire design process. We made an appointment for a Saturday afternoon and sat with one of the employees for a full hour. We we were able to look through large books of samples as well as draft our own invitations - playing around with various colors and fonts. My complaint is NOT with the Suburban Square location or its employees - it is with the "service" Paper Source provides as a whole. My fiance and I knew that getting our invitations through Paper Source would not be cheap, but we were willing to spend the money because we really wanted high quality invitations with an elegant, classic look. However, when you are spending over $1000 on invitations, it's a bit frustrating to find out that this price does not include what would be considered a basic service through other stationary vendors - proofing, wording... Read more

    responded with the following comments.

    Hi Christine, Thank you for reaching out. We appreciate the time you took to provide this thoughtful review and apologize you did not receive the level of service with strive for. We would like to learn more about your experience. Could you please email [email protected] with your order number and this message? -The Paper Source Team

    Jade Harris

    reviews
    3.2 out of 5
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  • I wish the website was a bit more user friendly. It was a bit difficult to navigate.

    Maggie Donohue

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    2 out of 5
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  • My order for Save-the-Dates was delayed several times due to a stocking issue on their end. They charged different parts of the order separately, unbeknownst to me, and charged me a full two months after my order for a remaining balance. I find that to be an unprofessional, confusing, and inconvenient practice, especially after delays and problems with the original order. Will never use again.

    responded with the following comments.

    Hi Maggie, Thank you for reaching out. We appreciate the time you took to provide this thoughtful review and apologize you did not receive the level of service with strive for. We would like to learn more about your experience. Could you please email [email protected] with your order number and this message? -The Paper Source Team

    Gretchen

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    2 out of 5
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  • I was going to order my invitations online but I decided face to face would be better. I made an appointment and when I got there the associate wasn't attentive; she would go help other customers and colleagues and was rushing through the process and she wasn't paying attention. When it was time to order the envelopes and liners the options they had online (when doing the invitations and envelopes all in one order) were not offered if you just did the envelopes online and the invitations in store. The associate informed me if I called corporate they would be able to help me get the colors I wanted. They were unable to do so. I had to change the whole color scheme and order the envelopes and liners separately. The corporate associate informed me the envelopes and liners would be attached. When I received the envelope/liners they were separate. Also the invitations were all in the wrong font but the rest of the suite was in the correct font. I went back to the store to request a ... Read more

    responded with the following comments.

    Hi Gretchen, Thank you for reaching out. We appreciate the time you took to provide this thoughtful review and apologize you did not receive the level of service with strive for. We would like to learn more about your experience. Could you please email [email protected] with your order number and this message? -The Paper Source Team
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