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Invitations in Chicago,
(312) 337-0798
Overall Rating
4.4 out of 5
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  • 455 Reviews


    Joseph

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    5 out of 5
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  • So far we have mailed the Save The Date Cards and have received many positive comments regarding the calligraphy and the card design. The Invitations when mailed will made the STD cards.

    Samantha Shepherd

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    5 out of 5
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  • Paper Source was amazing! Moving ship dates to accommodate my fiance and I not being there to get the cards. They packed the box well so all your paper is safe and gets to you in prime condition. They people that help communicate any edits are friendly and helpful. They got us both our Save the Date and Inventions to us quickly. The cards are also high quality as well and came out beautiful! I highly recommend them, even if you visit them in their local store the attendants are happy to help or to just let you browse until you find something that speaks to you.

    Sherri Golkow

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    5 out of 5
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  • We realized day-of that the driveway to our venue was a little hard to spot. So, on our way to drop me off for hair/makeup/set up, we ran into a Papersource and thank goodness they sell and fill helium balloons. They saved the day!! So glad that they offer this service and were willing to do a rush job for us!

    Sarah Feinstein

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    5 out of 5
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  • Had a great experience using Paper Source! They were fast and the invites came out perfect! Thank you so much for making our special day more special.

    Kaylalynn

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    5 out of 5
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  • Such a beautiful little shop. Had a fun time picking out our invitations with Joselle. She did an amazing job helping me choose exactly what i was looking for ! Great pricing for the amount i needed

    Greta

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    5 out of 5
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  • I was going to go with regular online websites like minted until I walked into a paper source store. They had such high quality invitations and so many to choose from. I really enjoyed being able to see all of the options in person and choose from them. They were super easy to work with and we received tons of compliments on them. The invitations really set the stage for our wedding.

    Barb

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    5 out of 5
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  • I worked with my local Paper Source in Durham at the Streets of Southpoint with Megan Knapp as well as the Chicago headquarters to design and receive my invitations, thank you notes, and some personalized napkins and stickers for my guest bags. They personally assisted with getting everything coordinated, done on time and mailed to me so I could keep on schedule. They had a lot to chose from and helped design what was best for my small family and friends wedding. It was a great experience and I would recommend them for any event that requires some personalized invitations and everything that goes with it. Just a great job and so friendly and accommodating.

    Carmel

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    5 out of 5
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  • I was able to pick out the most beautiful wedding invitations for my wedding. Everyone at the store helped explain pricing and styles and I was able to pick out my invitations withing an hour and half. After reviewing everything multiple times, your invitations are sent to the printers where they do spacing and anything special you wanted and you review the prints again for free. I felt very secure that nothing was misspelled and everything looked perfect! The invitations were then shipped to my house and I was able to get that out quickly! I highly recommend using them for all your paper needs!

    LaSonya

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    4.4 out of 5
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  • Large selection of DIY and custom invitations.

    Christine

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    2.6 out of 5
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  • My fiance and I worked with the Suburban Square location to design our wedding invitations. The employees at this location were more than helpful and walked us through the entire design process. We made an appointment for a Saturday afternoon and sat with one of the employees for a full hour. We we were able to look through large books of samples as well as draft our own invitations - playing around with various colors and fonts. My complaint is NOT with the Suburban Square location or its employees - it is with the "service" Paper Source provides as a whole. My fiance and I knew that getting our invitations through Paper Source would not be cheap, but we were willing to spend the money because we really wanted high quality invitations with an elegant, classic look. However, when you are spending over $1000 on invitations, it's a bit frustrating to find out that this price does not include what would be considered a basic service through other stationary vendors - proofing, wording... Read more

    responded with the following comments.

    Hi Christine, Thank you for reaching out. We appreciate the time you took to provide this thoughtful review and apologize you did not receive the level of service with strive for. We would like to learn more about your experience. Could you please email [email protected] with your order number and this message? -The Paper Source Team

    Jade Harris

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    3.2 out of 5
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  • I wish the website was a bit more user friendly. It was a bit difficult to navigate.

    Maggie Donohue

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    2 out of 5
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  • My order for Save-the-Dates was delayed several times due to a stocking issue on their end. They charged different parts of the order separately, unbeknownst to me, and charged me a full two months after my order for a remaining balance. I find that to be an unprofessional, confusing, and inconvenient practice, especially after delays and problems with the original order. Will never use again.

    responded with the following comments.

    Hi Maggie, Thank you for reaching out. We appreciate the time you took to provide this thoughtful review and apologize you did not receive the level of service with strive for. We would like to learn more about your experience. Could you please email [email protected] with your order number and this message? -The Paper Source Team

    Gretchen

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    2 out of 5
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  • I was going to order my invitations online but I decided face to face would be better. I made an appointment and when I got there the associate wasn't attentive; she would go help other customers and colleagues and was rushing through the process and she wasn't paying attention. When it was time to order the envelopes and liners the options they had online (when doing the invitations and envelopes all in one order) were not offered if you just did the envelopes online and the invitations in store. The associate informed me if I called corporate they would be able to help me get the colors I wanted. They were unable to do so. I had to change the whole color scheme and order the envelopes and liners separately. The corporate associate informed me the envelopes and liners would be attached. When I received the envelope/liners they were separate. Also the invitations were all in the wrong font but the rest of the suite was in the correct font. I went back to the store to request a ... Read more

    responded with the following comments.

    Hi Gretchen, Thank you for reaching out. We appreciate the time you took to provide this thoughtful review and apologize you did not receive the level of service with strive for. We would like to learn more about your experience. Could you please email [email protected] with your order number and this message? -The Paper Source Team

    Robin Mattimore

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    1 out of 5
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  • DO NOT USE PAPERSOURCE .... I HAVE FOUND THEIR CUSTOMERSERVICE TO BE HORRIBLE AND SOME OF THEIR PRODUCTS ARE REALLY AWFUL. I HAVE USED THEIR NAPKINS PRINTING AND THE COASTERS ARE ADORABLE BUT THE PRINTABLE PLACECARDS ARE HORRIBLE AND DEFECTIVE AND THEY WOULD NOT REFUND THE PLACECARDS AFTER SPENDING SO MUCH TIME EXPLAINING HOW THEY WERE A HUGE HEADACHE .... IN EACH PACKAGE THERE WERE 3 OR 4 PAGES THAT ARE JUST OFF SO WHEN YOU PRINT YOU HAVE TO THROW THOSE OUT. LUCKILY I ORDERED EXTRA SO WAS OK. THEN ONCE A WEDDING FIGURED OUT THE PERFERATIONS WERE AWFUL AND YOU NEEDED A PAPER CUTER TO SEPERATE THE PLACECARDS. REALLY AWFUL. CONTACTED THEM AND WILL NOT REFUND FOR THE DEFECTIVE PRINTABLE CARDS. DO NOT RECOMMEND THE PRODUCT OR COMPANY. I NEVER WHINE BUT THIS WAS REALLY UNBELIEVABLE LUCKILY HAD A TEAM OF FRIENDS THAT MADE THEM LOOK PRESENTABLE BUT TOOK FOREVER AND WE WERE SO LUCKY THE HOTEL FOR THE WEDDING HAD A PAPER CUTTER.

    responded with the following comments.

    Hi Robin, We are sorry that you had this experience and we appreciate the time you took to provide feedback. Are you able to share with us what store you were shopping at? Thank you, The Paper Source Team

    Lindsey

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    0.5 out of 5
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  • TERRIBLE. DO NOT MAKE THIS MISTAKE BRIDES!! The company has gone way down hill it appears if you google old reviews vs 2018. Our wedding invites were a mess from the get go and we never received our addresses envelopes!! One month later and a lot of stress, yelling we got envelopes with different font color than the RSVP addresss!! Each part of this process was so painful and there was NO ONE to respond nevermind be held accountable. The managers are always in meeting and will ALWAYS call you back as soon as they are out. Which has happened ONCE in over a month with no follow through what so ever. Do yourself a favor and use minted.com.
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