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Event Rentals & Photobooths in South Portland, ME,
(207) 767-5966
Overall Rating
4.7 out of 5
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  • 77 Reviews


    Rachel Bolduc

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    5 out of 5
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  • One-Stop Event Rentals is an extremely professional company geared towards making any outdoor event more enjoyable by provided rental services. My husband and I utilized their services for our outdoor wedding on a Lake in Casco Maine. The company showed up on time the day of delivery and worked very quickly in the step-up of our tent, tables, dance floor, and chairs. All of their equipment was very clean, and the set -up crew was very cautious to keep everything sanitized during their step up. Last-minute we asked them to come back and install lighting the day before the wedding, they came back and installed all the lighting for us without any hesitation. We are thankful for the rental company and would highly recommend them to anyone in the New England area looking for a tent or any outdoor rentals.

    Nate Fox

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    5 out of 5
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  • I would never choose anywhere else!

    Sarah

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    5 out of 5
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  • One Stop Event Rentals was recommended to us by a venue we visited. We had a destination wedding and had been shopping for rental companies in the area. After much research, One Stop was the most affordable and ended up being a great experience. We had the pleasure of working with Chrysta through the rental process. She met with my Mom and I and helped us pick out table settings. She helped us mix and match rentals to stay with our budget. She was accommodating at updating my quantities and selections as needed and always responsive to emails and phone calls. Additionally, she worked with our catering company to ensure we had the correct items and quantities. I would highly recommend One Stop Event Rentals as they helped reduce our stress during the wedding process! One Stop- Thank you for making our day special!

    Mia Dow

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    5 out of 5
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  • Our planner works very closely with One Stop and we can see why! They are awesome! They made pulling together our rental order so easy. They have so many choices available we were able to get exactly what we wanted. They are prompt and very professional and made sure our order was perfect!

    Kim Witkum

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    1 out of 5
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  • My daughter was forced to cancel her wedding due to Covid. One stop will not refund the deposit of $1200 for a tent rental. They want to offer a credit. We live 4 hours away and the wedding is not rescheduled its cancelled. I understand cancelation policies etc however these are certainly not normal circumstances. I could understand if food or something had to be purchased but in this case it is a tent that is more than likely sitting in storage. The fact that they are not able to have their special day is bad enough and now as a young couple they are out $1200 because one stop in my opinion is being extremely unreasonable. They have now stopped answering email

    responded with the following comments.

    Thank you for your review and we are sorry that your daughter had an experience with our company that did not match her expectations. We can't imagine how difficult it has been for Nicholas and Sam to cancel their wedding in September. Our family run business has never experienced anything like this in our 45 years in business. We were forced to close our door in March and sent our employees home for several months. We just recently opened our business on Monday, June 1st for small orders for curbside pick up and deliveries. We have been cooresponding with your daughter via email since April and were keeping her posted on our policies or any changes. We have offered all of our couples the option to postpone until anytime in 2021, reducing their counts to follow the government guidelines, or receive a store credit for future use. If a refund is requested, our company is not able to refund at this time. We do appreciate your patience during this time. We will stay in touch with your daughter if there are any updates or changes to this policy.

    Kristi

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    4.8 out of 5
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  • I ended up speaking with three different employees trying to determine how to salvage what I could of our wedding day. Ultimately, the distance was just too far to be able to make it work, but they couldn't have been kinder and more understanding of my circumstances and did their absolute best to help me figure out how to handle a situation that before this year, no brides have had to ever face. Although it didn't work out this time I will happily refer One Stop Events to anyone just based on the quality of customer service and will definitely keep their number in my phone contacts for any future events. Thank you so much!

    Lexi Napolitano

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    4.8 out of 5
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  • With the help of the rental team at One Stop, I had the most beautiful wedding. The farmhouse tables were my favorite. We rented our tent, tables, and all catering and bar essentials for our wedding. The team at One Stop was very helpful in guiding me in my rental needs, especially with having to down size my wedding due to COVID. The only bad thing I would have to say is that they have a small inventory. I had to make a few changes in the end due to their limited inventory that ended up costing me a little extra. All in all, I am very appreciative of their service.

    Sam

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    4.8 out of 5
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  • We were able to get furniture, linens, and dishes/flatware that really allowed our vision to come to life! We loved visiting their rental shop to see all of their items in person and be able to create a mock layout which was very helpful with our choices.

    Stacy Garston

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    4.8 out of 5
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  • Originally, we had only planned to rent several beverage dispensers and water glasses from One Stop Event Rentals. These were great with very easy pick-up and drop-off. One of the beverage dispensers we originally chose had been returned broken by the prior renter, so they reached out to us to provide several other options and honored our original price. Further, when a different rental company failed to deliver several key items for our reception (bar and cocktail tables), One Stop came through and was able to rent us items to replace these last minute, which really saved us. They were very easy to work with and their rental items were great.

    Abigail

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    4.8 out of 5
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  • The staff at One Stop are super helpful and responsive. We had a slight issue with lighting in our tent and they had someone out within the hour to trouble shoot the problem with us.

    Kate S

    reviews
    4.8 out of 5
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  • My husband and I used One Stop Event Rentals for our wedding and we highly recommend them! We worked with Chrysta from the beginning and she was so helpful. We had never made decisions about rentals for a big party before and she helped us along the way with recommendations and advice on what to order. We corresponded over email and phone and Chrysta was always prompt to respond. We visited the showroom to make selections and it was well organized and Chrysta helped us mock our place setting so we could see it all together. We made many updates to the order along the way and it was always no hassle and we were sent a new invoice quickly which I appreciated. The delivery team was on time within the drop off window and unloaded everything and put the tables together quickly. Everything was smooth and professional and we really can’t recommend One Stop Event Rentals enough.

    Julie Micucci

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    4.6 out of 5
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  • Hired One Stop for my daughters wedding. Very professional staff from talking start to finish. Kaitlyn was my contact person and was very helpful and communication was great. Always returning my calls in a timely manor. The setup and break down crew was also great. Hard workers!

    Amanda Fogarty

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    4.6 out of 5
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  • When you decide to host your wedding at an airbnb there are so many details that go into planning. The thought of all the rentals we needed was overwhelming but One Stop made it easy. They worked in great coordination with our planner and catering company to make the process as easy as possible. We were impressed with their variety of items and loved the transparency of having all of their items and pricing listed on their website. It made our decision to go with them easier! Thank you One Stop team for helping bring our vision to life.

    Rebecca

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    4.6 out of 5
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  • Very easy to deal with and very accommodating. had trouble getting the rental count emailed to me at one point. but overall very happy with the rentals!

    T. Lamson

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    1.4 out of 5
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  • They strung us out for a month,,,, as our wedding event neared, they THEN told us.. "Umm, we can't rent to you.. we're booked!"..???? Why waste your customers time,, and screw them from renting elsewhere? DO NOT trust these people... You may be as sorry as we are!!!

    responded with the following comments.

    Planning an event can be a lengthy process. Many of our clients request initial quotes to be discussed with the decision makers. We gladly update and change quotes after such discussions, offering several versions of quotes with differing options to provide the most information for our clients to make a final selection. Once the selection is made and the client chooses our company for their rental needs, we move into a delivery scheduling process. We have a finite amount of deliveries we can complete per weekend. During the quote process our delivery commitments were filled for your desired weekend. Once a client chooses to move forward, we can confirm delivery availability in under a week, as was this case. Should we not be able to deliver we offer many alternatives from recommending other delivery companies to assisting with client pickups or even recommending other rental companies. I am sorry for the misunderstanding, we repeat the booking process often during the quote stage to ensure customers are aware delivery is not scheduled until we have a commitment as to the items we are delivering, where we are delivering and when.
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