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Jewelry in Los Angeles, California,
(310) 709-0282
Overall Rating
4.8 out of 5
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  • 21 Reviews


    Dee Marcotte

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    5 out of 5
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  • WOW. I cannot express how amazed I am with the quality of work Nina has done on my beautiful engagement ring!! Nina worked with my fiancé to design my custom ring. I had NO idea that this was happening at all and the only thing I had even told my partner at the time was that I wanted a white gold ring. Enter Nina!!!! Nina is incredibly knowledgeable and worked with the ideas and styles that my partner gave her to make something beautiful, delicate, and unique to me. My man ended up proposing under the Northern Lights, and when I saw the ring I almost fainted. I had no idea what ring I wanted until I saw the one I got. After de-briefing with my man, he told me how fun, lovely, and easy it was to work with Nina. I asked if it was a stressful experience (having never made a ring or proposed to anyone, I figured it must have been), but he reiterated that he felt like he was in good hands the whole way. Nina helped him finish on his deadline, and has since followed up with us a... Read more

    Monica

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    5 out of 5
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  • Amazing custom designs at exceptionally competitive prices. The care and attention to detail is second to none. my fiance got the ring of my dreams from Nina Elle

    Alexander Comis

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    5 out of 5
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  • The best decision I ever made was proposing and her saying Yes! The second best was having Nina create the amazing engagement ring that you will see in this review. A pear shape center stone with halo, continues to impress anyone who sees it. I get as many “you did GOOD”’s as she get’s “that’s beautiful!” However, as much as I take credit at those times, it was all Nina. She guided me through every step of the process. She was patient and always professional. I have referred friends to Nina already who also had her prepare engagement rings for their fiancee’s. I trusted her to find and source the center stone and trusted ever decision I made with her. I consider myself so lucky to have found my person; I’m just as lucky to have Nina as our jewler. Return business for life. You won’t regret hiring her.

    james

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    5 out of 5
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  • I reached out to Nina earlier this year after doing some extensive research for a reputable, high quality on-line designer! From the VERY first contact until the very last, every communication with Nina was prompt, informative and often educational. She was super easy to work with! She used my design ideas to incorporate an exceptionally high quality center stone. Nina kept me in tune with each phase of the design & casting process and ultimately shipped the engagement ring out ahead of our initial timeline! I chartered a helicopter and flew her to Jurassic Falls in Kauai where we got off briefly so I could propose near the falls!! My fiancée (she said yes!), continues to rave about "how perfect" it is. She is also impressed by the unsolicited feedback she gets from random people she encounters who tell her that her ring is GORGEOUS! Great job Nina! Thank you, thank you, thank you!

    Magaly Zamora

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    5 out of 5
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  • Nina worked closely with my fiancé to help design a custom ring. It was more detailed than I could have imagined or ever asked for.

    A

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    5 out of 5
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  • Nina realized my dream ring perfectly! I knew exactly what I wanted and searched online for a while. I didn't want a cookie-cutter ring. I wanted something that captured a lot of the symbolism my fiancé and I treasure. I found a design on Nina's page that was close so I reached out to her to see if she would make it like I wanted. Of course she would! I didn't realize how custom each of her rings is. She included me in every step. I chose the center stone (I knew I wanted a deep colored Tanzanite as I think they are so beautiful and my fiancé and I love purple) and she gave me several beautiful options. Then she sent me CAD drawings of the ring. I asked for a few tweaks, which she was happy to make. She sent me a picture of the ring before the diamonds were set so I could get an idea. Then she sent me a final pic when it was shipped. I was blown away at seeing my vision realized! The ring arrived two days later. I waited to open it until my fiancé came home. He ... Read more

    Alexander

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    5 out of 5
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  • Great costumer service,Fast,Great knowledge

    User4101328

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    5 out of 5
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  • Nina was very helpful and made my engagement experience a flawless. A very big Thank You!

    Lindsay

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    5 out of 5
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  • Very professional and always willing to help!

    User4029247

    reviews
    5 out of 5
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  • I first contacted Nina through email with general questions pertaining to diamonds as I am a novice in the engagement and wedding ring department. Immediately I get a phone call, not an email, yes I said a phone call within minutes from Nina, which I must say she was very personable and friendly, describing anything and everything you can think of when it comes to diamonds. In fact, she made me feel so comfortable about the idea of diamonds I started to browse her website for which stones and what type of rings she had available. In knowing my now fiance, I gave Nina a couple of ideas that I thought she would like and she worked with me, within my budget, to come up with the perfect customized engagement ring. Never have I worked with someone who was all about the customer; she worked with my expedited schedule, took payments as I could give them, called to inform of the process of the ring, sent pictures as the ring was finished, anything I asked she would do. Nina runs a very well... Read more

    Mollie

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    5 out of 5
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  • My experience with Nina Elle was amazing. I feel this family business is very honest and extremely trustworthy. Nina is creative, artistic and very knowledgible. We together designed the most breathtaking ring. It is spectacular. Nina at first misquoted us the price on the stone only to tell us it was less than she originally quoted. We would have paid original price. Nina told me making her clients happy is her first priority. With my experience with Nina and her family I truly believe this. She worked very hard and was on top of every detail. My engagement ring was delivered on time which allowed my fiancé to propose to me on a special weekend trip. We will be having Nina create a beautiful wedding band to match. I highly recommend Nina Elle.

    User3989901

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    5 out of 5
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  • Nina - I wanted to write and thank you for all of your help in selecting, making, and sending me the engagement ring for my now fiance! She was so excited with the ring and it was exactly how I hoped it would turn out! I was really impressed with the quality of your customer service, the quality of the ring and the ease of the process. I was initially nervous making such a large purchase over the internet, but and so glad I went to you for the ring. It was far easier, better, and convenient working with you than going into a diamond store to buy a ring. Thank you! On a different note, my now fiance's ring size turns out to be less than a 6. She is currently wearing the ring with a ring guard on it to keep it in place. We are going to be in LA from 4/5 - 4/13 for some vacation and a wedding and we were wondering if we could meet you in person to thank you again, drop off the ring to you, and get is sized a little smaller. Thanks again and please use any and all of... Read more

    User3984096

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    5 out of 5
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  • I purchased an engagement and wedding band from Nina. The product was amazing as was the price. The service was impeccable. Nina handled the whole process from choosing the best quality and value stone, cad design, 3D wax printing, casting and setting the stones. I was kept informed through every stage in the entire process. Nina was easy to contact and if she wasn't available she would contact me as soon as she could. I found her to be a very honest and professional person to deal with. Being in Australia I was a bit reluctant at first but the experience turned out to be one of the best online experience I have ever had. I can honestly recommend Nina Elle Jewels to any purchaser Worldwide. She is a very safe and honest vendor and will definitely save you money and get you an excellent piece of jewellery.

    Allison

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    5 out of 5
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  • Nina Ellle was such a pleasure to work with. My fiancé and I chose the exact ring style (a Harry Winston) cushion cut engagement ring, and Nina had the ring designed with such impeccable detail and quality. We live in Tennessee and Nina made the process feel as though she was next door! We would highly recommend her to anyone looking for excellent craftsmanship and service. I get compliments daily on how gorgeous my engagement ring is!!

    G.

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    0.5 out of 5
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  • Response to Nina Elle's comment: I have reviewed your comment and must inform everyone that does business with you that what you said in reply to my original review is simply not true and flagrantly dishonest. We NEVER requested that you modify one of your rings. In fact, we sent you a picture of an antique ring and asked you to use it as a base for our design. The matching wedding band was our idea and there are two design drafts to show the final product was what we asked you to produce. Our ring looks nothing like anything on your site and we never considered any of your designs. Finally, I do not know why you are surprised that we are alerting everyone who searches on the internet about you. I spoke to you personally over the phone, asked you kindly to remove our ring from your site, offered to pay you to do so, and you refused, saying you could sell it to whomever you like. So, to the public looking for a Custom, Unique, Specially designed ring, made specially for you, DO NOT GO... Read more

    responded with the following comments.

    George, I am quite surprised to see such a negative review of my business especially since we had such a wonderful relationship before during and even after your purchase. I must say that I truly enjoyed working with you in March and modifying one of my exiting rings (style R102) to fit your daughter's needs (style R237). I was happy to provide many design ideas for different profile views of the ring and added a great suggestion for a matching wedding band which you approved and loved. I worked tirelessly to make edits and modifications to ensure that the piece I created flowed beautifully and showcased your center stone. Recently, when your daughter mentioned the size you ordered was too small I had no problems with sizing it for her at no charge and rushing it back. Needless to say, I am very much taken aback to at your decision to write negative reviews on yelp and several other sites throughout the internet 3 months following your purchase. There was never any request, discussion or mention of exclusivity for the design. As a matter of fact I recall showing and discussing with you a few other designs I worked on for previous clients which were prominently displayed on my site. Had you mentioned exclusivity in ANY of our conversations I would have addressed it immediately. It has and always will be my business practice to design and modify fine jewelry pieces for customers at no additional cost to them. I take pride in the pieces I create and offer everyone the opportunity to benefit from my work. I enjoy every part of my job and always keep the path of communication open throughout the process. I know that I offered you nothing short of excellence in quality, service and communication and despite your review I regard the experience as one of the most pleasant ones in my careers. I wish your daughter all the best in her upcoming nuptials and a lifetime of happiness ahead. Regards, Nina Nina Elle Jewels

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