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Transportation in Newport, Rhode Island,
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4.8 out of 5
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  • 59 Reviews


    Elizabeth

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    5 out of 5
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  • We used Newport Trolley for our wedding in August 2017 and were thrilled with everything. The communication w/ Newport Trolley from the beginning was easy and we found their services to be extremely affordable. Our driver was so nice and professional. He arrived a few minutes early for each pick up and was so fun throughout the ride. He let us play music and enjoy ourselves during our ride. I would absolutely recommend Newport Trolley for weddings. The trolley itself gave us great photos and it let us have a "party bus" feel but in a more quaint vehicle. Pricing was extremely reasonable & we loved it!

    responded with the following comments.

    Hi Elizabeth! Thank you for such kind words! We love what we do and hope that it reflects in our service! Congratulations - we wish you all of the happiness in the world and we thank you for trusting Viking Tours with such and important piece of your day!

    Lisa

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    5 out of 5
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  • We used a trolley for just our immediate family, both two the ceremony and to the reception. We loved the option to have a champagne toast after the ceremony- it was a nice moment to sit back and relax with our family members and absorb what just happened! The trolley was comfortable and clean, and very well maintained!

    responded with the following comments.

    Thank you so much for your kind words! The best advertisement is a positive review so we appreciate your feedback! Congratulations on your wedding and thank you for trusting us! Sending lots of happiness your way for the future!!!

    Shannon

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    5 out of 5
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  • The trolley was perfect for transporting our bridal party the day of the wedding. It was able to accommodate our large bridal party/family very easily and was a fun way to get from place to place.

    responded with the following comments.

    Thank you so much for you kind words! We are excited to hear the word "fun" in any review! We think trolleys are fun too! Congratulations on your wedding and wonderful thoughts for you in the future!!!

    Debbie

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    5 out of 5
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  • Kirtley was fantastic to work with! She called to review our day of details a few weeks before the wedding and her knowledge and experience shined through as we went over arrival and departure times. I was even able to drop a few small things with Viking to have my trolley decorated. Everyone loved the trolley and our driver Ed was great! We ended up having to do more trips to the venue from the hotel but everything worked out fine. I would highly recommend!

    Caroline

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    5 out of 5
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  • On time, easy to work with, great customer service, and a fun atmosphere! What more could you want!?! We actually were ahead of schedule arriving at the church so Harry took us on as many loops as we wanted until all the straggler guests were inside the church! Thank you Harry and Kirtley!

    responded with the following comments.

    Thank you so much for your kind words Caroline! It's reviews like yours that remind us how much we love what we do! I have passed your review on to Harry - you will make is day! :) Thank you for trusting us with such an important part of your day and congratulations!

    User5009641

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    5 out of 5
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  • We had a great experience working with Viking Tours, from the planning to the day of everything went very smoothly.

    Maggi

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    5 out of 5
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  • Another successful trolley wedding for my family! This is the second time we have used Viking Tours of Newport and The Wedding Trolley for each of my daughter's weddings. One wedding was in June and the other January. Kirtley Seveney is amazing to work with. She handles all of the details of the wedding day and the days leading up to the wedding with tremendous ease. She is in contact throughout the whole wedding process and pays attention to even the smallest of details. The drivers are extremely professional with great personalities that add to the happiness of the day. They are also knowledgeable of driving routes to a variety of destinations. The trolley is absolutely beautiful and creates a magical beginning to the wedding day. Call Kirtley to book - you will love every minute on the trolley!

    Mary

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    5 out of 5
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  • We worked with Matt and could not have asked for better service. Our trolley was gorgeous and perfect for our Newport wedding. Our driver was so friendly and nice. Highly recommend!! On time and professional. Thank you!

    User6051585

    reviews
    5 out of 5
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  • We used Viking Tours for our wedding this past September and everything worked out perfectly. Kirtley was a pleasure to work with and our trolley driver was great. He arrived on time, was very kind helping us ladies in and out of the trolley, and open to stopping at the different places for pictures. I highly recommend Viking Tours for weddings!

    Charlene

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    5 out of 5
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  • All of the staff we dealt with at the Wedding Trolley were great. Tom was early for pickup that day and we were already off to a great start! He was funny and a pleasure to have drive us around all day. Their pricing is excellent for the area and having a trolley is nice with all the extra space you get rather than being cramped in a limo!

    responded with the following comments.

    Thank you for taking the time to review us on Wedding Wire - we appreciate your kind words! Tom Is great - and VERY funny, I agree! I have printed a copy of your review out for him to see! Thank you for trusting Viking Tours with such an important day and all the best for you both in the future!

    Jessica

    reviews
    5 out of 5
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  • We used Newport Trolley for our wedding! It was the perfect mode of transportation for the entire wedding party. They were always on time and very friendly! Thank you for making our wedding stress free!

    responded with the following comments.

    Thank you so much for your kind words! We appreciate the positive words and are so happy to hear you enjoyed your service! Congratulations and thank you again!

    Brenna

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    4.8 out of 5
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  • We worked with Kirtley and she was so helpful. We went back and forth a few times on exactly what modes of transportation we would need and she was always extremely responsive and patient providing us with different quotes to figure out the best deal. Booking was easy and on the day of the wedding the service was great. We had a couple of stops between hotels, the church and the reception venue and there were no confusions at all. I would definitely recommend going with Viking for your wedding day transportation needs!

    responded with the following comments.

    Thank you so much for your kind words! It makes us feel motivated for the upcoming season to read such great reviews! We appreciate you taking the time to review us and thank you for trusting us with such an important aspect of your special day! Congratulations!

    Megan

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    4.8 out of 5
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  • We rented a trolley from Viking Tours of Newport for our wedding on 8/7/15. Viking Tours provided the best value and service of any other trolley companies that we looked at. They truly were a pleasure to work with. I was very nervous about timing since the trolly had to drive around the state of Rhode Island the day of the wedding to pick up and drop off the groomsman and bridal party from separate distant locations. I had nothing to worry about with this vendor, because the trolly was on time and everyone got where they needed to be with time to spare. When the trolley arrived, the AC was broken, but they were able to switch trolleys before picking up the girls. That was a big relief, because no one wants to be on the highway in a trolley with the windows down and a fresh hairstyle. Even with that small hiccup, everything still ran smoothly. My only suggestion for this vendor is to have GPS (and maybe a radio or iPod dock) in the trolleys for the drivers, because the driver did rely ... Read more

    responded with the following comments.

    Hi Megan! We really appreciate not only your 4.8 star review but your feedback as well. As you experienced, mechanics can be unpredicatable but having a positive attitude and allowing us to rectify the situation made all of the difference in the world! If we could give YOU 5 stars - we would! I will certainly have a chat with our garage manager about driving directions because our trolleys are equipped with GPS and should be used so you can enjoy your day hassle free. You were a pleasure to work with from booking day to wedding day! Thank you for trusting Viking Tours & The Wedding Trolley with such an important event in your life! -Kirtley

    Julianna

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    4.8 out of 5
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  • I used the Viking Trolley as transportation for my wedding party between the ceremony and reception, and for pictures around Newport. The trolley was lovely, and guests raved about how cute it was. There was a space for a banner on the side (there are limitations to size and what you can hang) allowing for personalization. We were able to bring champaign onto the trolley which added a fun pop (pun intended) to the already fun trolley ride. While in the initial planning process, I was disappointed by the customer service of the lady who handles wedding for Viking, but the price was very motivation. She always seems to be in a poor mood and can be downright rude. Everyone else I've spoken to at the Viking Trolley and Tours is friendly, and the driver of the trolley was delightful. Despite the less than lovely sales woman, the trolley was a great addition to our wedding. There is no way 35 people could get around Newport and all arrive at the same time. The trolley allowed us to g... Read more

    Andrea

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    4.9 out of 5
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  • We used Viking Trolleys for both guest and wedding party transportation. The drivers were incredibly personable and thoughtful (helping older guests board the trolleys, etc.) They were also flexible and improvised when our schedule changed and we had to stall between the ceremony and the reception. One of the trolleys had a complicated itinerary, with lots of drop offs and pick ups in different locations, but the driver executed seamlessly. The trolleys were in great shape: clean, painted, and authentic-looking. The guests enjoyed them and they added to the Newport Experience! Early in the booking process, I felt my emails sometimes went unanswered and required follow-up. Closer to the event, the office staff was much more responsive, and was very pleasant to work with. The day-of service was 5 stars.

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