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Jewelry in Camp Hill,
(717) 763-1199
Overall Rating
4.7 out of 5
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  • 49 Reviews


    Stacey

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    5 out of 5
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  • We use the Mountz store in Harrisburg and our service has always been top notch. My engagement ring was purchased last October during the annual sale. I knew which setting I wanted but it took a long time to figure out the perfect diamond. My husband went in and told Lisa how much he wanted to spend. We had another event that afternoon but Lisa asked us to come back when we were finished and she would have some diamonds for us to see. Little did we know, she went to the CampHill store to pick out a few for us. Of course we found the perfect diamond. I was wearing it 4 days later :) We also special ordered the matching wedding band for my engagement ring. April was very helpful in having this shipped in for me to look at before I committed to it. I shop for all of my jewelry here, including my Pandora. Everyone has always been very helpful and their customer service is wonderful. I even took my wedding rings in last night to have them soldered together and they are alre... Read more

    responded with the following comments.

    Hi Stacey, Thank you for the review! April and I enjoyed working with you and Bernard to find your perfect A. Jaffe ring set, and hearing about the wedding planning. I look forward to seeing the pictures from your special day! Sincerely, Lisa Mountz Jewelers, Colonial Park/Harrisburg

    Laura

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    5 out of 5
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  • all about customer service! our rings are absolutely beautiful!

    Stephanie

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    5 out of 5
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  • Jacob from Mountz in Camp Hill was the friendliest and most knowledgeable person we could have asked for! He offered some of the best customer service we experienced in all of our wedding vendors. Even during a bridal show (when bombarded with so many people) he remembered by name and my ring. Most important of all, Mountz hand-designed my wedding band to match my designer engagement ring with all of my special requests. And they also saved us over 1k!! I know I can still walk into the store at any time and he will give me a complimentary cleaning along with their signature Hershey kisses :)

    responded with the following comments.

    Hi Stephanie, Thank you for taking the time to review Mountz! We're thrilled that you love your rings, and you are always welcome to bring them in for complimentary cleaning and checking (we'll have a Hershey's Kiss waiting for you!). - The Staff at Mountz

    Julie

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    5 out of 5
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  • Mountz Jewelers is a wonderful Jeweler to work with. They made it easy to order and pay for our wedding rings! I would recommend them to anyone looking for jewelry.

    Aaron

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    5 out of 5
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  • Carol worked with me to create a custom engagement ring: Half gold, half silver will mixed accent rings. Both people I worked with were absolutely amazing, helpful and went out of their way to make sure everything was ready for the big day. I very highly recommend this business, a local business, to anyone in the Harrisburg Area looking for incredibly professional, good-value service that puts the customer first.

    Madeline

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    5 out of 5
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  • Beautiful options and exceptional service!

    responded with the following comments.

    Hi Madeline, Congratulations on your wedding, and thanks for the review. You're always welcome to come in to have your ring cleaned so that it looks as beautiful as the day he gave it to you! All the best. - The Staff at Mountz Jewelers

    brandy

    reviews
    5 out of 5
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  • our rings are beautiful and at the bridal show you really can get a good deal

    responded with the following comments.

    Hi Brandy, Thank you for the review. We hope you're both enjoying your rings and you are always welcome to bring them in for complimentary cleaning! - The Staff at Mountz Jewelers

    Claire

    reviews
    5 out of 5
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  • We loved our experience at Mountz. A lot of other jewelers were pushy and tried to rush us through our decisions, but the staff at Mountz was patient and took great care in making sure we found exactly what we wanted. They even had us look through their catalogs of other rings that were not available in the store and borrowed additional rings from the manufacturers for us to look at. By the time we were ready to buy, we knew we were getting exactly what we wanted and weren't left wondering if there was something better out there.

    Janeane

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    5 out of 5
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  • We worked with Cheri in the Camp Hill store to design my wedding band. She did an amazing job of guiding us and getting a ring made to fit our price level. The wedding band looks stunning. We actually did most of this from a distance since we live in Richmond, Virginia. We met with her once and after that all communication was done either by phone or email.

    responded with the following comments.

    Hi Janeane and Brent, Thanks so much for the feedback. We're glad you found your perfect ring! -The Staff at Mountz Jewelers

    Jo

    reviews
    4.9 out of 5
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  • Great service. My only negative comment was after we had decided what we were going to inscribe on the inside of our rings they said it would work no problem. Unfortunately, after they had inscribed one of the rings, they realized it wouldn't fit on the other ring. It was a little frustrating knowing that our two rings might not match - however, the issue was resolved, and we had the rings well in advance to the day of our wedding. Very very helpful with customer service.

    Kristin

    reviews
    4.7 out of 5
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  • Mountz Jewelers give that combination of professionalism with a small-town touch. The jewelry is very high quality for reasonable prices, and the consultants are great at taking the time with you to find exactly what you are looking for. They are also respectful of budgets and try to help you stay within your price point if you give them one. They can also do in-house engraving of a lot of things, which is really helpful. My engagement ring and our wedding bands are all from Mountz, and we couldn't be happier with our choices. The only caveat here is that sometimes because they spend so much time with each client, you sometimes have to wait a bit when you go in to get service, especially if you come in at busy times of day. It's worth it, though!

    responded with the following comments.

    Thanks for the review, Happily Married! We're thrilled that you like your ring, and you are always welcome to stop in to have your ring cleaned and checked by our jeweler. Sincerely, - The Staff at Mountz Jewelers

    Jessica

    reviews
    4.7 out of 5
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  • Had a large variety for selection. Staff was helpful, knowledgeable, and personable. Service did not end at purchase they remembered our names and included cleaning and engraving at no additional charge.

    responded with the following comments.

    Hi J. Marie and Anton, Thank you for the review. We wish you the best of luck with your upcoming wedding and you are always welcome to come in to have your rings cleaned and checked, free of charge. -The Staff at Mountz Jewelers

    Megan

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    1.8 out of 5
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  • Not really sure what happened here...My now Husband purchased my engagement ring at mountz. When it came time for me to pick out my wedding band i wanted one from the same designer but the one that went with my engagement ring was a little to thin and i wanted something a little more substantial. SOO i asked if they could work with the designer to make me a custom ring....you would think they would be ALL OVER a custom ring considering they work off of commission. The first time i went in it was 2 weeks before Christmas so i didn't expect them to figure out my ring right away since it was during a busy season....so i didn't hear from them still 1 week after the new year, so i called my consultant. She played it off like the designer didn't get back to her, and she would call me back. She did about an hour later telling me they were working on it and i would hear back in a week with the design. I heard nothing...i called one more time and left a message with another consultant...i heard... Read more

    responded with the following comments.

    Dear Megan: We are sorry that there was miscommunication regarding your experience at Mountz. We appreciate your honest feedback, and will discuss internally how to strive to provide customer service that exceeds expectations. Best, The Staff at Mountz Jewelers

    Alana

    reviews
    4.1 out of 5
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  • I bought my husband-to-be's wedding band from Mountz and it took 3 trips. On each visit I was greeted at the door and assisted quickly. They were great in sharing information and made it a pleasant experience. Settled on a Tungsten ring that both my husband and I like very much.

    responded with the following comments.

    Hi Alana and Julian, Thank you for the review. We hope you enjoy your purchase, and you are always welcome to come into any Mountz location to have your jewelry cleaned and checked. - The Staff at Mountz Jewelers

    Christie

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    4.8 out of 5
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  • Very good and very friendly! Ask for Jim

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