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Travel in San Ramon, California,
(510) 367-9324
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5.0 out of 5
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  • 50 Reviews


    Stephanie Goncalves

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    5 out of 5
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  • Thank you, Melissa, for all that you and your staff have done to make our wedding dreams come true, STRESS-FREE! I have highly recommended Modern Travel to all my close friends and family. She absolutely loves what she does!

    responded with the following comments.

    Thank you so much for taking the time to write this review ! I LOVED working with you and Matt! I am so happy for the both of you and wish you a lifetime of love and happiness!!

    Monica Martinez

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    5 out of 5
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  • Thank you for being so amazingly organized and for communicating so clearly and consistently. I had zero questions as your emails and docs where super detailed and the experience was one for the books! Melissa and Aimee where terrific to work with! I will be working with them again in the very near future. 5/5 stars! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

    responded with the following comments.

    Thank you so much Monica for this fantastic review! We truly appreciate loyal customers like you!! We are so happy that you had an amazing vacation!!

    Rachel Cope

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    5 out of 5
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  • Our trip to Mexico was amazing! Everything was booked and paid for, so all we had to do was show up. Definitely would recommend.

    responded with the following comments.

    Thank you Rachel for the awesome testimonial!! We enjoyed working with you! We are so happy that you had a great time at the wedding!!

    Ivan Flores

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    5 out of 5
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  • How could I forget to review this Amazing team!!!! Let me start off by saying that the staff here was incredibly accommodating and genuinely nice. My team and I booked through them for our stay at Melia El Caribefor four days for the wedding of one of my client's. We are photographers and their wedding took place on May 31st, 2019. Booking with them was easy and we had a shuttle pick us up at the airport. The check was in was easy and their staff speaks fluent English, though we speak Spanish as well. The day of the wedding, the staff had reserved a golf cart for our couple and my team to travel in. Their on-site coordinator was a pleasure to work with and she let us in on all the good locations to shoot on site. During our entire stay, we relied on them for all our needs. Even though we were here to "work", it felt like a vacation thanks to them:)

    responded with the following comments.

    Thank you so much for taking the time to write this incredible review! We value your opinion so much! And we LOVE LOVE your photos! They turned out amazing!! Thank you again!!

    Jenny

    reviews
    5 out of 5
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  • Modern Romance Travel Agency is amazing! My husband and I had the pleasure of working with Melissa Varela. She is very kind, patient and professional. Melissa was highly recommended by a dear friend who also had a beach destination wedding. For our wedding Melissa recommended Hard Rock Riviera Maya. We read the reviews, saw pictures and videos of hotel and vendors and fell in love. We are very grateful for her recommendation because we had a lovely one week stay and two wedding events, rehersal dinner followed by our wedding the next day. Melissa and the staff Aimee and Heidell are awesome. They provided great customer service, are very attentive and professional. They made us feel comfortable and stress free. Melissa and the girls went above and beyond to accomodate all of our and guest needs. They took care of our hotel reservations and transportation. Transportation was arranged for each guest from airport to hotel round trip. When arriving to Cancun airport we ... Read more

    responded with the following comments.

    Thank you C and J for this fantastic review. We truly appreciate you taking the time to write this. We had so much fun helping you plan your wedding. We wish you all the best! Congratulations !!! Your photos look incredible! Thanks for sharing!!

    Shana Pearson

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    5 out of 5
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  • Words cannot express my gratitude to Mellisa and her team at Modern Romance Travel. From the start in selecting venues, throughout the planning, and to the very end, Mellissa calmed my anxiety, was a trusted partner and expert problem solver through the process. I truly do not know what I would have done without her. She has excellent taste, is honest and transparent and has great relationships with the resort venues. She stayed two steps ahead of planning which alleviated a lot of potential stress. Most important, her kind and positive disposition made it an absolute please to work with her. I've had to through separation anxiety with the wedding being over, lol! I would absolutely recommend her without a second guess.

    responded with the following comments.

    OH Shana and Don, it was an absolute pleasure working with you both! I truly enjoyed helping you plan your destination wedding! It was an honor. Thank you you so much again for trusting us and choosing us for your special day! Thank you for your kind words. We appreciate you so much!!

    Falisha Khan

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    5 out of 5
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  • Melissa and her team delivered excellent service.

    responded with the following comments.

    Thank you so much for choosing us to help you with your destination wedding! We enjoyed working with you and your family.

    Jennifer

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    5 out of 5
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  • We worked with Modern Romance Travel and Laura Pongol to book our honeymoon trip to Tokyo and Bora Bora. Laura was extremely amazing and easy to work with and she took out all the stress in the honeymoon planning right from the first phone call. She was very understanding of our busy wedding planning schedule and was patient between replies. She delivered on our every request, including listing out all the potential flight and hotel options within our needs. We were impressed on how detailed Laura was for our Japan itinerary, down to which train station to get on and off. We even got accommodation upgrades for both locations! Overall, our honeymoon couldn’t have gone any better and we owe it to Laura and her team. It was a trip we’ll never forget. We highly recommend Modern Romance Travel to anyone traveling and/or going on a honeymoon!

    responded with the following comments.

    Thank you so much for taking the time to write this wonderful review! We appreciate it! We are happy that you had an amazing honeymoon! We wish you all the best!!

    Nichole

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    5 out of 5
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  • Melissa and her team took care of all airport transfers and hotel reservations for our destination wedding in Mexico. They were super responsive and so on top of everything that it took a huge load off our shoulders. They were extremely upfront about the entire process and kept us informed throughout about the status of our guests as well as any payments due or refunds owed. I would highly recommend Modern Travel Romance to anyone looking to plan a destination wedding. Melissa was truly the best part of the wedding planning process for me. When I couldn't get in touch with the planner at my resort, she took the initiative to get me in touch via both phone call and email. When we had last minute changes to some guest rooms, Melissa and Aimee took care of them promptly. Everything went smoothly once everyone arrived and she even took care of us with surprises at the resort as well. Zero complaints and would 200% recommend to anyone! They are highly experienced and knowledgeable and a joy... Read more

    responded with the following comments.

    Thank you so much N and K for this amazing review! We truly appreciate the kind words! It was a joy to work with you and your family. Thank you so much for trusting us to help plan your destination wedding. We wish you both the best and a lifetime of happiness! It was an honor to work with you both!!

    Khadijah Robinson

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    5 out of 5
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  • This was the BEST wedding I have been to thus far. Everything was done so perfectly. The wedding planner was very attentive.

    responded with the following comments.

    Thank you so much K for writing this great review! It makes us so happy when our wedding guests have an amazing time!! We look forward to working with you in the future! Thanks again!!

    Megan Pebelier

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    5 out of 5
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  • Melissa and her team were outstanding. Always had quick responses and professionalism. I will definitely be using them again for more vacations or weddings ahead! Thanks you again Melissa and Team!

    responded with the following comments.

    Wow!! Thank you so much for taking the time to write this review. We are so happy that you had a fantastic vacation!! We enjoyed working with you! Thanks again!

    Vince Tirona

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    5 out of 5
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  • A lot of times when I see people leave 5 star reviews across the board I worry, but let me share my experience with each category. Quality of service: They did all the leg work. I bought my flight and didn’t worry about anything else. Responsiveness: I’ve always booked my travel for my wife and I ourselves, so I had a ton of questions. I always received a response in a timely manner that put me at ease. Professionalism: At every step of the way, I was emailed a reminder, was followed up with, and although I didn’t respond while on my trip, I was emailed to make sure I was having a great time and told to let them know if any problems came up so they can help fix it. Value: Going on vacation, especially at a resort, should be stress free. But I was stress free the moment the process of planning this vacation started. I didn’t have to do anything besides have a great time. Flexibility: This is what stood out to me the most. I made the mistake on the one thing I had ... Read more

    responded with the following comments.

    Thank you SO very much for taking the time to write this review! This really means so much and we truly appreciate your feedback. We are so happy you were stress free during your vacation! I am so happy you had a great time at the wedding! We really enjoyed working with you!!

    Sharon Marie Bernie-Cloward

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    5 out of 5
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  • My associate lives in San Diego and was just married in Puerto Vallarta, Mexico. She used Modern Romance to help arrange her guests accommodations. I will tell you I have used several services like this one in the past and I would rate Modern Romance as a 5 Star Service. The owner was very responsive and checked on their wedding guests ensuring the accommodations met our expectations. They checked on us while we were at the resort and followed up when we got home. They found us excellent accommodations at the Hyatt Ziva which is also a 5 star place to have a wedding and or just a vacation. This company took away all the worries of the bride and groom. It is nice to see that there are still service organizations like this one that exist. I have kept their information as I am planning to use them in the future. I have told several of my friends but I thought it was also important to take the time to write this review. Sharon from San Diego

    Pamela Starkey

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    5 out of 5
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  • What a wonderful way to spend time with everyone before and after the wedding. Modern Romance Travel was thorough in planning and always an email/call away. They really care about the guests.

    responded with the following comments.

    Thank you so much for taking the time to write this review!! I am so happy that you had a great time at the wedding. We truly appreciate you and we look forward to helping you with your upcoming vacation.

    Irene Voong

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    4.8 out of 5
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  • From the beginning to the very end, Melissa and her team were so great to work with! They made the entire process of arranging hotel/travel accommodations for my wedding party so easy. Melissa has her clients' best interests in mind and goes the extra mile to make sure they are happy. I would definitely recommend!

    responded with the following comments.

    We are so grateful for your kind words! We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for sharing your review with us and with the community. We wish you all the best !
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