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Jewelry in Reston, District Of Columbia,
(703) 707-9663
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4.9 out of 5
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  • 176 Reviews


    Adam

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    5 out of 5
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  • Excellent service and friendly staff

    Tammy

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    5 out of 5
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  • Bobby and everyone at Midtown were incredible. They are 100% focused on customer service and they went the extra mile to make sure we were pleased with our overall experience.

    responded with the following comments.

    Tammy, thank you so much for the wonderful comments. You and Terry were a thrill to work with and we all loved seeing the beautiful pictures from the wedding. I hope you don't mind, we showcased your beautiful Bermuda wedding pictures on our blog. http://www.midtownjewelers.com/congratulations-tammy-terry/ All the best. Bobby & Staff

    Maribeth

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    5 out of 5
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  • We are extremely happy with our purchases at Mid Town. The staff was patient and knowledgable of the all the products Mid Town offer. I purchased a Michael M setting for my diamond and band, I'm extremely pleased.

    Mika

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    5 out of 5
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  • The things I liked very much about the Midtown Jewelers were: They were not pushy and were very patient while I was trying many rings on and couldn't decide which one I liked the best. They offered us a very good price on what I wanted. I will go back to the Midtown Jewelers again for sure and would recommend it to anyone.

    Jeff

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    5 out of 5
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  • I had a very unique request for the engagement ring. I visited mutliple jewelers and all tried to tell me what restrinctions I had. Only Midtown Jewelers listened, designed and created EXACTLY what I needed with a local artist AND had it all done in record time. I was very demanding and extremely concerned, but they remained patient and intent on getting it right. I messed up on the size and my wife refuses to take it off for even a minute to get it resized.....it has been almost one year and I can't get her to take it off her finger....GREAT JOB!

    User2187752

    reviews
    5 out of 5
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  • I highly recommend using this vendor for any jewelry needs. Very easy to work with, flexible, and provided me with great value for my budget.

    Jacob

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    5 out of 5
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  • Midtown Jewelers provided phenomenal service to my wife and I. I purchased my wedding band from Midtown Jewelers in January of 2011. The Sales Associate was very helpful and friendly. She helped me determine my ring size, told me about all my different wedding band options, and provided feedback as to what looked best on me. They even cleaned my wife's engagement ring for free on numerous occasions, even though it wasn't purchased from the store. My ring size changed slightly a few weeks before the actual wedding, and Midtown was able to resize the ring for me in just a couple days -- at no cost. Great jewelry store!! I'll definitely go back to them for future purchases.

    Jonathan

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    5 out of 5
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  • Midtown Jewlers provided my husband and I with an amazing experience. Their attention to detail was nothing less than stellar. Even after our purchase, we were contacted to make sure our experience was everything it could have been, which it was. And for a gay couple, living in the suburbs, it was especially comforting to know that we could be treated with the same dignity and respect as any other couple. I would not hesitate to recommend anyone to Midtown.

    Natalie

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    5 out of 5
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  • Love everything about Midtown. Ever since my husband proposed to me, we've used Midtown for any kind of jewelry needs. Their service is unmatched and they really go out of their way to make you feel like their best customer. They have great pieces, great service and a wonderful staff who know exactly how to help.

    Derek

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    5 out of 5
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  • Midtown Jewelers is an excellent place to go. They have great selection and if you can't find anything you want they'll get it in the store so you can see it in person. Fantastic staff, service and prices. We got the engagement ring, wedding rings and wedding jewelry from them. Great place to go!!

    Meagan

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    5 out of 5
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  • Bobby and his entire team are absolutely fabulous to work with! Every time I walk in, they know me by name. They were such a pleasure to work with and made sure everything came out perfect for my husband's wedding band, then checked up just to make sure he liked it! My brother and future sister-in-law are also using Midtown Jewelers based on my recomendation, and are also equally as thrilled with the service. Thank you guys for your continuous help and service!!!

    Lee

    reviews
    5 out of 5
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  • Summary: Great customer service especially in dire situations. Bobby and Midtown Jewelers were fantastic to work with. We purchased Lynn’s wedding band from Midtown. They are conveniently located in the Reston town center. The consultation went smoothly and the wedding band was delivered on-time and as expected. The week before the wedding we made a last minute decision to reshape the engagement ring (not purchased from Midtown) so it would fit flush against the wedding band. Midtown took on the task and delivered both rings 2 days before the wedding. However, the rings were resized and they did not fit on the ring finger. We immediately called Bobby and he called us back during his family dinner. He picked up the rings the next day and had them corrected within hours. We knew that rush orders can result in potential issues, but it was Midtown’s dedication to perfection and customer service that got us the perfectly sized rings for the wedding. We highly recommend Bobby and Mid... Read more

    Corey

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    5 out of 5
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  • Bobby at Midtown Jewelers was a life saver! In less then two weeks he was able to finalize a brand new, custom engagement setting, a custom fitting wedding band, and a custom men's band. The new custom engagement setting was better then the first one we had! The custom wedding band to fit the engagement ring fits amazingly well! The custom men's band is perfect and Bobby even helped us register it with the manufacturer. I would recommend Midtown to ANYONE!!!!

    Christopher

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    4.9 out of 5
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  • The customer service and responsiveness of Bobby and staff was first class. The quality of all items purchased was beyond good. Anyone in the store is eager to help craft and design whatever you need. It's nice to work with such customer focused people.

    T

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    4.9 out of 5
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  • The staff at Midtown was a pleasure to work with. They helped me choose a fantastic engagement ring and had it ready to go in very short order. They were also fantastic in helping us pick out our wedding bands. It is hard to find true customer service in any industry these days, but Midtown definitely goes the extra mile to make their customers feel comfortable and happy with their decisions. We would highly recommend them to anyone looking for jewelry.

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