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Venues and Catering in Hamburg, NY,

Michael's Catering & Banquets

4885 Southwestern Blvd
Hamburg, NY, NY
Services: Venues | Catering | Login to save vendor
(716) 649-4038
Overall Rating
4.9 out of 5
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  • 67 Reviews


    A. P.

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    5 out of 5
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  • That's all I heard from our guests - "best wedding ever"! From the menu to the decor, everything was perfect! They were so flexible with everything and I even got to have my 2 dogs in the ceremony which NOBODY else would allow even with a deposit. I never once felt pressured or anxious during the planning process or even on the big day. Cheri and Jessica are amazing! They made sure I could safely eat everything they prepared due to my allergies and medical issues - they were so careful and it paid off! Thank you guys so much for everything, it really was everything I dreamed it would be and at such a reasonable price!!!

    responded with the following comments.

    You are so very welcome! Everyone looked so happy that night, especially you and R. Fabulous decor planning, and I loved all the personal touches you added in all the right spots. Congratulations and we wish you a wonderful married life! Cheri and Jessica.

    Samantha

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    5 out of 5
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  • We originally booked Michael's for May 2020 then had to postpone to September 2020 due to Covid, then finally was able to have our ceremony and reception in May 2021. Throughout the whole pandemic, Cheri and Joe were very responsive and accommodating to this situation. They were very flexible when it came to changing dates and they made sure to keep us updated with all of the NYS Covid guidelines. Our ceremony and reception went perfectly as planned. The room looked beautiful and was set up just how we envisioned. We had a buffet, and almost two weeks later - people are still raving about the food! I would highly recommend working with Michael's for any event. Thank you Cheri and Joe for a beautiful day!

    Mallory D.

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    5 out of 5
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  • I cannot say enough about how great our experience with Michael's was. 2020 was a challenging year to plan a wedding to say the least, especially since we had to change our date from June 2020 to September 2020. Cheri truly helped make our wedding planning process smoother and was a great support for us. She was flexible and responded to my many, many questions in a timely and professional manner. Even though we weren't allowed to have any dancing, she helped us think outside the box to still plan such a fun reception that we received so many compliments on from our guests and that we will remember forever! The space looked beautiful and the food was great. Michael's cannot be beat as far as affordability. Overall, great quality for a great price and great service!

    Erica

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    5 out of 5
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  • Michael's hosted our dinner rehearsal and we could not be more happy with the selection of this vendor. The staff was amazing with the entire process of getting everything set for our rehearsal dinner. The banquet room and food service was prepared specifically for the time we reserved. The food was hot, delicious, and there was plenty to go around. The assortment of drinks was also great as it tailored to the many different varieties our guests personally enjoy. Michael's was flexible as well since we had to travel a bit of distance from our rehearsal ceremony. Overall thank you for making our rehearsal dinner beautiful and relaxing for our two families coming together. Mr. & Mrs. Eric Velazquez

    Shalonda

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    5 out of 5
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  • I had a great experience for wedding ceremony and reception.

    Dzevada

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    5 out of 5
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  • We recently got married on October 7 of this year at Michael's Catering and Banquets, it was an amazing night at this beautiful hall. To plan a wedding can be very stressful, let alone planning it from another country (Canada) but from the beginning when I got into contact with Stephanie to the very night of the wedding, everything went perfect, they reply as soon as possible to your email/call.. I have nothing but good stuff to say about these ladies and this hall, everything was perfect, and highly recommend Michael's for a wedding/shower/meeting etc .. Thank You Stephanie & Jessica for making our dream wedding come true !

    Jill

    reviews
    5 out of 5
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  • My husband and I used Michael's as the location for our wedding reception back in mid-September 2017. We actually had a lunch reception after our morning church service instead of a traditional dinner reception, and it was so lovely! We had a breakfast buffet that included scrambled eggs, sausage, pancakes and the most delicious french toast bake, along with some cheese, crackers, fruits and additional lunch items. We also had Michael's provide an ice cream bar with all the fixings. It was fabulous! The staff members at the event were so friendly to us and our guests, and both of the managers we worked with leading up to the reception, Cheri and Stephanie, were wonderful! Extremely professional and so helpful during the planning process. I would 100% recommend Michael's to anyone looking for a place to host their wedding reception!

    Michelle

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    5 out of 5
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  • Michael's was a perfect place for our wedding! The staff was extremely helpful throughout the wedding planning process. All our guests, and my husband and I thought the food was fantastic at our sit down dinner, the staff even came around asking for seconds to make sure all guests and bridal party were satisfied. The remodeling of the venue looks great and there was plenty of space for my 225+ guests and a dance floor. I would highly recommend this venue for any occasion!

    Heather

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    5 out of 5
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  • Stephanie was great! Our wedding was perfect, staff was amazing! Highly recommend Michael's!

    Bridget

    reviews
    5 out of 5
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  • I would highly recommend this venue. Stephanie was great to work with and very accommodating. She replied to my emails quickly. After looking at a bunch of other venues we decided on this venue due to the amount of things included in the price. Our guests raved about the quality of the food.

    Katie

    reviews
    5 out of 5
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  • My husband and I had our wedding reception at Michael’s on July 14th and we could not have been happier with our entire experience. From the first day we met Cheri and Stephanie we knew we wanted to have our reception there. They were extremely responsive and answered any and all questions we had. The day of the reception, Stephanie and the rest of her staff presented everything beautifully. Numerous times, Joe (I believe his name was) asked me, my wedding party, and my family if we needed anything. So incredibly accommodating! And we received so many compliments on the food. It was so delicious! All around an amazing experience. I would recommend Michael’s to anyone researching locations for their wedding reception!

    Nicole

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    5 out of 5
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  • Everything about this venue is phenomenal! We couldn’t have picked a better place to celebrate our wedding. I was expecting at the time so we wanted to do a brunch, which they offer. The staff was absolutely incredible, kind, understanding and professional. Also, the food was amazing, not a single guest complained about not liking the food. With every questions and concern they had a quick response and made planning a wedding as stress free as possible. On top of everything, the venue came out beautiful! They decorated just as I pictured it would be. We loved everything about Michael’s and would definitely recommend it to anyone planning a special event

    Demi S.

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    1 out of 5
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  • I have been beyond frustrated with Michael's, initially I was impressed by then business. However, I was married in October 2020, we had to reschedule our reception at Michael's for 2021 (because they refused to give money back), we were okay and understanding at that time. However, we rescheduled for May of 2021, we emailed Michael's in November to cancel seeing that the new day would not be happen again. Cheri the manager, took at least 1 to 2 weeks to respond to emails or voicemail. I finally received an email that told me I had to wait for the general manager to create a Cancellation Agreement to receive a partial refund. This was December 3rd, its into the new year and I have still not heard anything after reaching out twice about this. I feel they have been pushing us around and have not worked with us in anyway and I am so angry with this process.

    Michael

    reviews
    1.9 out of 5
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  • On mother's Day yesterday, i took my Lady and her 2 children to brunch and the food was cold including the coffee, the breakfast was worst than Apollo restaurant, the fruit was ok and the only thing worth eating was the salad. I was very disappointed and the children are 14, and 17 and they said they will never come to this restaurant, so i was going to speak to management about this but my Lady thought i would be too loud so we all left disappointed

    responded with the following comments.

    I am VERY sorry you did not enjoy Mother's Day brunch at Michael's. We constantly strive for the best in food quality and quantity. Our staff is ALWAYS here for our guests and any issues that may arise with your visit. If you chose to dine with us again, I ask that you inform your server who will then engage a manager to any issue that might have arose. We are ALWAYS here to help! Sincerely, Joe A. Gargano General Manager

    Katelin

    reviews
    4.9 out of 5
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  • My husband and I are so happy we chose Michael's for our wedding. There are options for many different budgets, and they made our small, low budget wedding absolutely spectacular! We are receiving non-stop compliments from our guests on how amazing it was. All of the staff were so friendly and accommodating, and a pleasure to work with. They made everything easier and less stressful than I had expected it to be. We did have two small issues. One was that during the toasts, we realized our toasting glasses were empty. There was water poured so the head table used that for the toasts. We mentioned it to the staff after the toasts and they immediately brought out the champagne for us. It was a little disappointing but not enough to cause any real grief. Also, I specified that I require a gluten free diet and was told the server will know which food options were gluten free. However, when we were in the buffet line, the server was not aware of any gluten free options and we had to stop... Read more

    responded with the following comments.

    Katelin, Thank you so much for the review. Sorry about the champagne, but I am glad to know that it was resolved quickly! Also, I am happy you were able to enjoy your mashed potatoes with gravy! Thank you for letting me plan all aspects of your reception with you! I loved how the navy napkins looked in your room. Nice choice. Nothing but best wishes to you and Jason in the future! -Stephanie
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