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Dress & Attire in Syosset,
(516) 747-1888
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4.8 out of 5
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  • 76 Reviews


    lisa

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    5 out of 5
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  • They were terrific from start to finish! Aline did some research for us prior to arriving to see if she could find the brides favorite dress. She did and she followed through answering all my questions! When we met it was a connection from the beginning. Julie our saleswomen couldn't have been kinder or more patient. We had come from not such a wonderful experience in NYC so this was heartwarming, as it should be during this time. Even the sales rep of the dress company she loved was there and she was like a breath of sunshine as well. We will forever be grateful we decided to go to Max Bridal. Thanks ladies

    responded with the following comments.

    Lisa, you and Brianna were awesome. The smile on the brides face when she tried on her dress and beautiful skirt was all worth it. Thank you for being a part of the Max Bridal family.- Alene

    lisa

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    5 out of 5
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  • Our experience was the best ever after visiting five other shops. Alene was super with all the research she did for me, as we wanted to order a dress they didn't carry. Julie was so fun and warm when she helped us to select other dresses to try on. They are normal, courteous warm and lovely people. I would highly recommend this shop for all your bridal needs.

    responded with the following comments.

    Thank you for being so kind Lisa! It was a pleasure helping you!!! Im so glad you found the dress of your dreams!

    Ann Alvarez

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    5 out of 5
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  • The ladies at Max Bridal NY are absolutely amazing! From start to finish they made the wedding dress shopping experience a breeze. Amanda was the sweetest thing ever and made me feel supported and listened to when choosing a dress. She made me feel like the most beautiful bride ever, even when I struggled with my own insecurities. She and Alene made sure I didn’t feel rushed and assured me that I could take the time I needed to find the perfect dress. They also treated my family members so kindly. Once I selected the dress of my dreams, Maia did an amazing job with my alterations. My experience at Max Bridal NY surpassed my expectations and I highly recommend them to all brides looking to say yes to the dress!!!!!

    responded with the following comments.

    Annie, Your smile when you put on your dress everytime just lit up the room. You looked spectacular on your special day.!!! Wishing you a lifetime of happiness.

    Lauren

    reviews
    5 out of 5
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  • I had the best experience at Max Bridal! The team at Max Bridal is filled with super sweet, attentive and patient ladies. Every time we walked into the store we were greeted Warmly! A huge Thank you to the staff and my AMAZING seamstress for fitting my dream dress perfectly to me!

    responded with the following comments.

    Lauren, you were a pleasure to work with. You looked stunning on your wedding day. Thank you for sharing you gorgeous pictures with us.

    Raquel

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    5 out of 5
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  • I randomly walked into Max Bridal their first day at the new Syosset Location. They were incredibly welcoming and accommodating, setting up an appointment for me just later that day. I was lucky enough to have Julie help me, even though everyone seemed wonderful. I never felt pressured to try something on, just because she made a potential recommendation, and felt she truly listened to what I wanted and more importantly what I did NOT want! She had no problem taking a dress off of a mannequin in the store window that I fell in love with. Turns out this was the one (and came in under budget!!) Personally, I enjoy a more intimate, boutique setting and Max Bridal was exactly that. I felt comfortable and at ease throughout such an exciting and sometimes overwhelming process. The name board they created outside my dressing room was a bonus and personal touch, along with the delicious complimentary pastries they had for their guests. Thank you Julie and Max Bridal for an incredible experienc... Read more

    responded with the following comments.

    Raquel, It was such a pleasure helping you and your family! Your mom and sisters are all so close and it was such a good experience for all of us! i can't wait to see you in your dress!

    Kathleen

    reviews
    5 out of 5
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  • Max Bridal was my second to last attempt after visiting numerous bridal shops. By that point, I already tried on more than two dozen gowns and I was quite sure of what I wanted and didn't want. When I first arrived, the front desk staff were quite friendly and accommodating, as I was running a few minutes late. I was working with Julie, who made sure my guests and I were comfortable. I fell in love with two dresses. I couldn't decide so I decided to sleep on it. I made another appointment for the next day. I knew I would end up getting a dress there, I just couldn't decide which one! In fact, I cancelled my next appointment, as I was sure my journey was at an end. The very next day, I tried the two dresses again, and finally made a choice. I said yes to the dress! Thanks to Julie and the kind staff at Max Bridal.

    Jennifer

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    5 out of 5
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  • Price, service, appointments, selection and seamstresses were all terrific! I highly recommend!

    Lauren Beaudoin

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    5 out of 5
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  • Max Bridal is the best! All of the workers are so helpful. I had three appointments here to try on dresses and at each one the workers were so patient. Hands down best dress shopping experience. I am so happy I was able to say YES at Max Bridal.

    responded with the following comments.

    Thank you so much for your sweet words, Lauren! We're so happy we were able to make your wedding dress shopping experience fun and easy. We can't wait to see what a beautiful bride you'll be on your big day!

    Emily

    reviews
    5 out of 5
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  • Max Bridal is wonderful! I looked at about 6 places both big and small without any success. I was surprised to find a lot of bridal places were not very nice and put a lot of pressure on me to buy something that I just kind of liked. Julie was great and so relaxed that I just relaxed and had fun. Every time I came in the entire staff was warm and friendly and always made me feel like they were invested in my wedding being great. I was worried that in Syosset my budget wouldn’t be enough but with a $2000 budget I could easily try on almost anything in the store. This is such a nice group of people with a beautiful selection of dresses.

    M.H.

    reviews
    5 out of 5
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  • From the moment I arrived at Max Bridal, they were nothing but spectacular. From helping me to find the right dress, to the fittings, I can't recommend them enough! Thanks Max Bridal!

    responded with the following comments.

    We are very happy that you had a good experience with us. Thank you for your kind words, wishing you a lifetime of happiness.

    Sue Hoffman

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    5 out of 5
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  • The day I went with my daughter to try on wedding dresses the staff made her feel she was the most important person they were working with. They listened to what she was looking for and I could tell they helped her find it with her facial expression and eyes. Everyone was very professional, friendly, genuine.The seamstress (Maia) was extremely helpful, went the extra mile to make the dress perfect for my daughters day. Would recommend this as a place for everyone to say " Yes to the DRESS".

    Samantha

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    5 out of 5
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  • Overall great service, attention to detail and the girls are very friendly. If you want to shop for your dress without pushy sales people, I highly recommend Max Bridal

    responded with the following comments.

    Thank you so much, Samantha! We loved working with you and we're glad that you had a great experience!

    Jackie

    reviews
    5 out of 5
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  • I found my dress for my 12/1/18 wedding at Max Bridal. I went to many different shops and Max was by far the best - every dress they brought me was beautiful and I had so many options to choose from! They actually suggested for me a different style than what I had originally planned on and I loved it and ended up in that style! The team there is amazing to work with - the level of client service is exceptional. Their new store in Syosset is gorgeous too! I had my alternations done there too by Ines who is affiliated with them and she was just so amazing to work with. My dress had some complicated alternations and required a lot of appointments and Ines was just so patient and hard working and helped make me comfortable and be assured that everything would be perfect for the wedding. I've recommended friends to Max and I'll continue to do so. You would be doing yourself a disservice to go dress shopping in Long Island and not make a stop at Max Bridal.

    responded with the following comments.

    Jackie, Thank you for your kind words, you were a pleasure to work with. We are so happy that everything turned out amazing and can not wait to see pictures. Wishing you a lifetime of happiness!!!

    Mallorie

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    5 out of 5
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  • I got married in October and purchased my dress from Max Bridal. My entire experience with them was amazing, from start to finish. Amanda was my consultant and she was so sweet, patient, and helpful! Ines was my seamstress and she was incredible.! She was so professional, talented, and listened to everything that I said during the process. Overall, the entire staff at Max Bridal are incredibly helpful and caring. Every time I walked into the store, I was greeted so warmly. They are the best and I couldn’t recommend them enough.  My dress looked perfect on my wedding day, and I am so thankful for everyone at Max Bridal, for helping to make my wedding day perfect!

    responded with the following comments.

    It was such a pleasure working with you & your family, Mallorie! We're so glad to hear that your wedding day was perfect - you are such a beautiful bride! Wishing you and your husband the very best in your new journey together :) xo Amanda

    Diana Lashinsky

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    1 out of 5
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  • Go Somewhere Else! Manager of this bridal shop was unprofessional, rude and disrespectful to me and my mother and stopped acknowledging us when we went into the store. I was so disappointed with Max Bridal and would never recommend anyone to go there when there are so many other bridal shops on Long Island. When I was looking for a dress I decided to go to Max Bridal because I had a great experience with the consultant and loved the small boutique feel. Unfortunately, after I ordered my dress, it felt like the complete opposite. When I ordered my dress, it was projected to come in April; April and May came and went and I was patiently waiting because I know sometimes they get delayed but then in June I called the store and they acted like they had no idea where it was and said they needed to have their manager call the designer and get back to me because it should have been in already. Hearing that was very concerning, why weren't they on top of the status of the dress? So a week goes ... Read more

    responded with the following comments.

    Diana, I would like to start off by apologizing for any inconvenience or distress that you have felt during this process. It was by no means our intention for you or your mother to feel disrespected. I apologize for the confusion on the status of your dress, we should have been more proactive in communicating with you. I am glad that you had a good experience with our seamstress and your wedding day was spectacular. I do make it a point to acknowledge every single person that walk into our shop and if you felt that I was rude and unprofessional, please know it was not my intent. We do strive to provide the best customer service to everyone from start to finish so we apologize if we came short in this situation. Please know that we will take your opinion seriously and will reevaluate our process. Congratulations again on your wedding.

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