I can't say enough about Mark and his team at Mark Michael Diamond Designs. The whole process was a dream. We visited twice, the first time just to browse. Right away we were greeted by his wife and, while she made us feel welcome, happily let us browse and then leave without pressuring us to try things on or look around longer than we did. And boy were there some amazing rings to look at. Their selection is gorgeous and wide ranging, both in style and price. When you buy from Mark Michael, you are almost guaranteed to have a ring no one has ever seen before. It was because of all these things that we came back a second time and found the ring for us. Mark was such a great navigator when it came to choosing the ring. He never forced us in any direction, was incredibly honest when it came to diamond "bang-for-your-buck" and made sure to stay in contact the entire time our ring was being designed and shipped. Here is where I come back to an experience you won't get anywhere else... Read more. We chose a ring from a small designer on the East coast and tweaked the design to fit our diamond cut preference (a process that involved a few rounds of sketches). The communications for this process were seamlessly coordinated by Mark and, after a couple weeks, we had a final (and totally unique) design! Once the ring arrived, Mark appraised it on the spot so we could get it insured immediately. They were genuinely excited when my now-fiance picked up the ring, and we can come visit for a cleaning anytime we want. I've had my ring for just under a week now and can't count the number of gushing compliments I've received over it. Seriously, if you're looking for a one-of-a-kind head-turning ring, Mark Michael's is THE place to go.

Words cannot express the genuine guest service and outstanding work of everyone at Mark Michael Diamond Designs. My husband and I had been gifted a family heirloom engagement ring, and we wanted to find a diamond designer who would truly treasure the ring and it's significance to us. After going to Mark Michael Diamond Designs, we can't imagine a better company for the job. Wow! They took our original, antique ring with family diamonds that were 4 generations old, and Kelly worked to replicate the ring with our own special touches. They worked within our given budget perfectly. We were also given a 3D-printed, custom-designed ring model to try on during the process. It goes without saying...the final product was amazing. You can see the ring on their before/after gallery: http://www.markmichaeldiamonds.com/before-after/. This diamond shop goes the extra mile - we received a lovely, handwritten wedding card and a special wedding gift in the mail to display our new ring. Thank you so ver... Read morey much Kelly and everyone at Mark Michael!

There is no one better than Mark, Ashley and company at Mark Michael! From my engagement ring purchase to the custom design of my groom's wedding band, they have all become like family. The design and customer service is above and beyond amazing...the ONLY place to find a unique creation that you will wear forever. They know your name when you come in and they leave you wanting an excuse to come back. FIRST CLASS ALL THE WAY!

Mark did a great job with our rings! We had family engagement rings and he made a perfect band designed especially for it! We loved it! A bit more then we had in the budget but it was well worth it in quality and service.