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Beauty & Health in Asheville, North Carolina,
(828) 734-2116
Overall Rating
4.9 out of 5
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  • 114 Reviews


    Bianca Burnette

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    5 out of 5
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  • I cannot speak highly enough of Brittney and her team at Flawless! Brittney and Kourtney were the makeup artists for our wedding at Chestnut Ridge back in November. Brittney was easy to work with throughout the wedding planning process, as she was always quick to respond and kind in our interactions. They did makeup for our entire bridal party, both mothers, and my sister-in-law the day of. We all felt so incredibly beautiful and received numerous compliments. They were sweet, calm, and on schedule all day. Definitely recommend!

    Allie Glenn

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    5 out of 5
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  • I'm so glad to have chosen Flawless for not only my recent elopement but also for our rescheduled large ceremony in August! Due to COVID19 we decided to keep our original wedding date and have an elopement with just our immediate family. Agata and Haylee did my hair and makeup as well as my mom's hair for the elopement ceremony and were SO fun to work with. Not to mentioned our hair and makeup looked perfectly like we envisioned! I can't wait to work with them again in August for myself and bridal party! I can't thank the Flawless team enough for working with us with rescheduling and for their fantastic service and making me feel beautiful on my wedding day!

    responded with the following comments.

    Thank you so much Allie! We cannot wait to be apart of your August Wedding and it was so nice to meet you and your mom for your elopement! You both have been a pleasure to work with! Thank you again!

    Sean Szitas

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    5 out of 5
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  • *Vendor Review* Whenever I get the chance to work with Flawless Airbrush Makeup I know that the bride's wedding day will begin "flawlessly" I have worked with them several times and each bride was glowing the entire day, hair and makeup on point! They are a great team of professional women who do a wonderful job working with their clients and other vendors during the wedding day. As a photographer and any other wedding vendor would tell you, sticking to the day-of timeline is crucial and it starts with hair and makeup. Flawless Airbrush always does a splendid job achieving exactly what the bride wants for her makeup and hair, sticking to the timeline and creating a fun, relaxed environment for her and her bridesmaids. Can't wait to work with them again! Much love

    responded with the following comments.

    Thank you so much Sean for this amazing review it is ALWAYS a pleasure working with you at weddings! When you walk into the room on the day of you always light up the room! We know the bride is going to be more than happy when she sees all your hard work after the wedding! You always rock it!

    Kyleigh DelFave

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    5 out of 5
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  • Brittney & the entire Flawless team were wonderful! We had to re-book a new AirBnB last minute due to Covid-19 and they were all so flexible and patient during the whole process. My hair and makeup turned out better than I expected and both stayed all day even with the rain we had!! 5/5 stars- couldn't say enough wonderful things!!

    responded with the following comments.

    Thank you so much Kyleigh for choosing Flawless to be apart of your special day! It was a pleasure to work with you! Your pictures are STUNNING! Thank you!

    Nicole Osborne

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    5 out of 5
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  • Flawless did my hair and makeup on my wedding day along with my bridal party and mothers. They did an amazing job! They arrived early to the venue and were so efficient with their time. The two girls that came were so friendly and made the whole experience so fun & comfortable. I was able to simply show them a photo of what i wanted for my hair style and makeup and they did just that. I felt so beautiful on my special day and I can't thank them enough for that. The airbrush makeup is so worth it. I had an outdoor ceremony and reception in the middle of July and my makeup still looked perfect at the end of the day. They were very accommodating when I was worried a piece of my hair that was framing my face would be problematic with the hot/humid weather and partially redid the hairstyle to make sure it was the way I wanted it. Brittney was so responsive to any questions I had prior to the wedding and they even traveled over an hour to get to my venue that was in a remote location in the ... Read more

    Jaclyn Klingenschmidt

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    5 out of 5
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  • Words cannot describe the level of experience Flawless Airbrush brought to my wedding. Flawless exceeded my expectations not once, but twice as they helped me prepare for bridal portraits & my wedding day. They helped me find the exact look & feel I wanted to experience for my wedding and executed it perfectly, even when I struggled to find the words to describe what I wanted. The same level of experience that was given to me, the bride, was also delivered to each of my 7 bridesmaids and mother. The Flawless teams friendly & fun-loving personalities fit right in with my bridal party & they stayed courteous of timing for the photographer. Thank you Flawless for delivering a service that lives up to your brand name.

    responded with the following comments.

    Thank you so much Jaclyn you had the most dreamy wedding one can imagine! From your bridal portraits to your wedding day it was a day to remember forever! You and your hubby are precious and we could not have had more fun with you and your bridal party! Thank you again for choosing Flawless!

    Sydney Shull Taske

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    5 out of 5
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  • Brittney and her team with Flawless are truly amazing. Communications before our big day were very informative and well communicated. I had a large number of girls getting their Hair and make up done for my wedding. Each one of them were so pleased with the work these ladies did. My hair and make up could not be more perfect for my big day. I am so thankful that Brittney and her team were able to provide the services they did for each of us. I truly would recommend Flawless for any special event.

    Alexandra Gadea

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    5 out of 5
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  • I had to reschedule my wedding to next year due to the pandemic and Brittney was SO understanding and quick to respond to all my emails. I’m so grateful I didn’t lose out on any money and will be having them do my hair and makeup on my new date!

    Peyton

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    5 out of 5
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  • The flawless girls made me and my bridesmaids hair look amazing for my wedding day! They were so fun to talk to while doing our hair and made the getting ready process even more fun! They did great with our hair, managed their time so well, and were so fun to have around. I appreciate their talent and making my special day even more perfect! The booking process was also super easy over the months before the wedding. Even with Covid 19, Flawless was very understanding and helpful!

    Kaitlin Mills

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    5 out of 5
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  • I could not be happier with Flawless for my wedding hair and makeup. Brittney was so responsive and amazing during the scheduling process. I loved having Madeline and Brooke help with hair and makeup. They kept things fun and made everyone look beautiful. They made my ideas for hair and makeup even better than I expected. My mother and bridesmaids also loved their looks. Would recommend to any bride!

    Nicole Brown

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    5 out of 5
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  • My experience with Flawless literally could not have been any better! I would 100% recommend them to anyone!

    Julia Trantham

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    5 out of 5
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  • Flawless came recommended with my venue and they are truly the best glam team around! Brittney was so easy to communicate and work with. When I went for my bridal trial I was BLOWN away! Leah and Kellsie took my vision and made me look more beautiful than I could have imagined. We had the best time getting ready with them day of and all of my ladies looked stunning. My airbrush make up was light and stayed fresh ALL night, and my heavy hair kept it's shape even through the afterparty. Look no further for the best MUAH for your big day!

    responded with the following comments.

    Thank you so much Julia! Growing up in the same town who would have thought we would have gotten the opportunity to be apart of your special day! We love that you choose us to be apart of your wedding day! Thank you for the kind review! Your pictures are BEAUTIFUL!

    Alanah

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    2.2 out of 5
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  • As a bride planning her wedding, you’re truly exciting when you find a service you’ll use for your big day, which is how I felt when putting a deposit down with Flawless. Unfortunately things turned when it came time for me to book my consultation which I wanted to use to for my engagement photos coming up next month. Upon making the original proposal with Brittney, I already included the service for a consultation of hair & make up (mind you a lot of other services will include a trail upon booking, she charges it as an additional service only) into my total services. I signed a contract that stated it was to be paid in two payments. The first being the required $200 non refundable retainer fee and the remainder balance 1 month out from the wedding. Due to covid we changed the date which she did accommodate because she had the date open, at the same time I told her I was going to do my consultation trail in October. She was compliant but I feel what she did next was sneaky & she p... Read more

    responded with the following comments.

    Here at flawless we do hold our honesty, integrity, and professionalism in high standards. In the 10 years of owning this business we have serviced over 1,000 brides and never had one refuse to pay for the trial before receiving the service. Due to your intensely impolite behavior over the phone we felt that you wouldn’t be able to be happy with our services. Therefore we have decided to fully reimburse the nonrefundable retainer. We want nothing more than for you to be happy on your wedding day; we do wish you all the best.

    Alexandra Lozowski

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    4.8 out of 5
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  • Flawless did my hair and makeup for both my elopement (as my trial) and my actual wedding. My whole wedding party looked absolutely incredible! They have some extremely talented stylists. I chose two completely different overall looks and both made me feel so beautiful in my own skin. I had to reschedule my wedding due to the ongoing pandemic and Brittney was very responsive to helping. I had the best team for my wedding and I’m so grateful!

    responded with the following comments.

    Thank you so much Alexandra for choosing Flawless to be apart of your day! It was a pleasure working with you on both occasions! Thank you for sharing these pictures you are a stunning bride with the most beautiful smile!

    Maria Alexoudis

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    1 out of 5
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  • Very disappointed in the way Flawless handled the unexpected events of the pandemic. My wedding was cancelled due to the limitations of gathering, which was 10 people. Their contract read that "any deposit and or cancellation within the 30 day window of the event is non-refundable and non-transferable."  It was just under 30 days and they still would not refund. If you hire them, just hope there isn't an unforeseen situation or you may be out of luck 

    responded with the following comments.

    Maria we are disappointed to be receiving this 1 star review from you that you have copied and pasted to all our platforms. Giving flawless a 1 Star- for “quality of services” when we have never provided hair and makeup services for you, 1 Star-for “responsiveness” when we have over 60+ emails dating back to Sept 12, 2019 in which we have responded to all of your emails within a 24 hour time period, 1 Star-for “flexibility” when we have provided constant communication, made many switches to the artists and stylists for your wedding day per your request and we also informed you of our COVID19 policy in April which again stated that the retainer is nonrefundable and your response was “Thanks so much for the info” 1 Star for "professionalism" when you have thanked us many times for staying in touch with you during this entire process with never stating any signs of discontent with flawless and our customer service even after informing you of our COVID19 policy. 1 Star for “value” considering that we are more than willing to move your retainer over to a rescheduled wedding date but you have chosen not to reschedule even though the venue has available options for you to move the wedding date to but you are choosing not to reschedule and forfeit your nonrefundable retainer. As stated on the brochure you received prior to booking “all retainers are nonrefundable, we also had a lengthy detailed phone conversation with you on Sept 20 (prior to you signing the proposal) informing you of the details with the nonrefundable retainer and minimums, Lastly it’s clearly stated on the proposal/agreement -A non-refundable check, cash, or credit retainer is due at the time of booking to secure your date. Due to the unexpected situation with COVID19 you were made aware of our COVID19 policy in April, which is that we are allowing retainers to be transferred over to a new date without a rebooking fee regardless of the year, we are also refunding wedding day payments made outside of retainers, however if you choose not to reschedule the retainer is nonrefundable. Our policy was established by service industry professionals and backed by WeddingWire stating, “this is how most industry pros are implementing their agreements and some are even charging rebooking fees which we have chosen not to do.” Please know that flawless has rescheduled over 75 weddings due to COVID19 we have transferred all monies over to rescheduled wedding dates and all of our brides have been more than grateful for us accommodating, we have also had about 15 brides who have chosen not to reschedule and all of which understand that the retainer is nonrefundable and none of which have left us a 1 star/poor review. In addition we have refunded thousands of dollars back from wedding day balances that was paid outside of the retainer. Despite your inappropriate review that has been used to falsely represent our business if you do decide to reschedule your wedding we are willing to move your retainer over to the rescheduled date.
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