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Beauty & Health in Elmhurst, IL,
(708) 465-4873
Overall Rating
4.6 out of 5
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  • 48 Reviews


    Amanda W. M.

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    5 out of 5
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  • I can NOT thank Traci enough for coming out to do our wedding!! She is no joke- the bomb! She cuts right through the bs and I LOVE IT! She not only did our hair and makeup for our ENTIRE wedding party, but she also helped me plan and coordinate my wedding as well… I cannot literally thank her enough!!!!! In fact, her and her team are coming back for part two in 2021 and we cannot wait! She made everything so effortless… I was scrambling trying to find vendors at the last minute because of this COVID-19 pandemic and Traci helped me through the biggest crisis of my life!!! She helped me find my venue, florist, photographer DJ and even our invitations last minute!!!!! Then she showed up at 5 AM in the morning to get us started so that way we could be ready by 10 AM and she was on time she was professional she was amazing her skills are above and beyond I cannot say enough amazing words Traci thank you so very much you helped me so much through my wedding crisis and still continue to k... Read more

    responded with the following comments.

    Ooooh Amanda the year of the Amanda’s Lol thank you so much for this review! It made my day!! Especially in times like these where you can be literally reviewed by anyone... even if you’ve never met them! Crazy! However, not you we DID meet you and your mom and ENTIRE family and you ALL were so INCREDIBLE to work with, my pleasure. We are so excited to come back out next year and complete this!! Thank you so much again, CONGRATULATIONS! Round 2 here we come ☺️ Traci

    Brianna Tedesco

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    5 out of 5
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  • I always hear horror stories of people redoing their hair and make up after they’ve had it done as I did with my sisters wedding but me and all my girls loved how our hair and makeup turned out and didn’t need to even touch it up the whole night. The girls were super outgoing , understanding and flexible. Each of my girls got exactly what they asked more which someone’s is hard to do to please so many girls! Would definitely hire them for other events!

    responded with the following comments.

    Thank you so much Brianna you and your bridal party were such a pleasure to work with I keep saying this and I feel like a broken record but you are the reason why we love our jobs so much!!! We had such a great time with your ENTIRE bridal party!!! You looked gorgeous and all of you looked amazing and were so amazing and so much fun to work with… Congratulations and I can’t wait to see the for professional photos!! Yes please do refer us to whom ever… We travel!! Well I wish you and your new husband the best of luck and may God be with you during these times, you did it!!! You got married in 2020!!! I think that’s why this year is so unbalanced there’s 20 good 20 bad blessing in disguise… Thank you so very much again and hope to work with you in the future!!

    Nicole Miuccio

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    5 out of 5
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  • Traci was a pleasure to work with for my wedding day and planning the beauty services for my wedding. As a bride during Covid-19, navigating the execution of a wedding is uncertain and you need to be prepared for anything. Traci is a professional, cares about her clients, and she is incredibly talented! The day of my wedding, Bre and Ashley were our makeup and hair stylists. They were friendly, energetic, and got along great with my family and bridal party. Bre and Ashley were attentive to the vision we had for styling. We all felt beautiful! Everyone looked great all night long, despite a windy and busy day! Thank you, Traci, Bre, and Ashley! I look forward to working with Traci again in the future.

    responded with the following comments.

    Hi Nicole thank you so very very much for this amazing review and I’m so glad that we were able to help you out especially during the COVID-19 era!! With all of the changes and uncertainty weddings are the one thing that remains still a tradition and we are glad that we are able to be a part of that wonderful tradition!! Congratulations do you and your new husband and your family may God be with you and I wish you nothing but the best of luck and hope to work with you again in the future!!!

    Megan Robinson

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    5 out of 5
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  • She was so helpful with everything! Everyone’s makeup looked flawless! She was amazing to work with!

    responded with the following comments.

    Thank you so very much Megan.. you all were such a pleasure to work with I had such an amazing time all of you were so nice and so generous and so pleasant to work with congratulations thank you so much again and I cannot wait to see photos! Congratulations again best of luck to you and your new husband much love, Traci

    Kaitlyn

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    5 out of 5
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  • Traci did my wedding with her coworker Diane and they did an amazing job I cannot say enough great things about them! I knew it would be awesome they arrived on time set up was smooth the day went so smooth they allowed for extra time just in case and we were done two hours ahead of schedule! Plus we had 11 ladies getting both hair and make up services not only did my day of come true but the whole process with working with Makeup And Hair By Traci and The salon‘s Weddings was seamless!! I booked her right away from a referral that I had gotten and paid my deposit booked my trial and was blown away I don’t wear a lot of make up ever and she made me look flawless so I could not even imagine what my wedding day would be... they had exceeded all of my expectations and beyond! After reading some of the reviews on Wedding Wire website I did not get distracted by a few negative comments because I know how stressful it is to plan a wedding and execute. They were so very very nice and ac... Read more

    Akshaya Vardhan

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    5 out of 5
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  • This group was great! The trial went very well and the day-off was amazing! We had 7 people who had hair and makeup done. Started early but the pair of MUAH were able to get everybody done on time!

    responded with the following comments.

    Thank you so very much Akshaya for this wonderful review clients like you are why we love our job so much thank you so much for everything congratulations!!

    Alanah Fitch

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    5 out of 5
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  • Traci and team were superb. I had never arranged a mass pre-wedding event and she made all of the chaos of 5 separate people in a short time frame work well. We all felt at that we were at our most beautiful. The timing we arranged (on a Sunday morning!) was perfect. During the event she was totally professional and yet engaging and willing to work with us all on our separate wishes. Were I to plan an event like this again I would hire her and her team.

    responded with the following comments.

    Thank you so very much Alanah that is very very kind of you we had such a pleasure working with you and your family this past Sunday ! Yes, please keep us in mind for any future events and congratulations to you and your son Adam and his new marriage ! Once again, thank you so very very much and congratulations again ! Traci

    Joanna

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    5 out of 5
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  • Traci and Debbie were so so so great. I loved my hair and makeup for my big day. They also did a great job on my bridesmaids and my mom. Such a good price too!

    responded with the following comments.

    Thank you so much Joanna you are such a sweetheart we had such a pleasure working with you and your bridal party on your wedding day you all were so amazing and so accommodating congratulations again much love, Traci

    Sara

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    5 out of 5
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  • Traci was great! She is so efficient, my hair and makeup was amazing and the entire bridal party Hair and makeup went so quickly.

    Kim

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    5 out of 5
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  • All my girls,including myself loved both Traci and Deb! From my trial, I knew that those two would be a great addition to my wedding day team! Deb is such a natural at working with hair, it was hard picking which style to go with! But she made all 5 of us look so wonderful! And Traci! So much fun to work with! She helped me with suggestions on what would work best with my skin complexion that I was beyond happy with the final result, as with all the other girls! From someone who never had makeup done before to someone with many allergies, she made sure everyone got exactly the right personal service! Thank you Traci and Deb!

    responded with the following comments.

    Kim, thank you so very much for this outstanding review!! We are so grateful for the opportunity to make your wedding day turn into your dream day! We are both honored to have been such a big part of your special day! You and your bridal party were such a pleasure to work with! Congratulations again and best wishes to you and your husband! We look forward to working with you in the future! Thank you so much for everything, Traci and Deb

    Hester

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    5 out of 5
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  • Traci did makeup for me, my mom, and my bridesmaids. She did a perfect job for everyone and managed time very well. The wedding turned out to be beautiful and she played an important part for sure. Her partner Deb who did our hairs was also great.

    responded with the following comments.

    Hester, thank you so very much for this kind and amazing review! Both Deb and I are very grateful and want to thank you so very much congratulations on your wedding day we had such an honor working with you and your bridal party we cannot wait to see photos thanks so much again much love, Traci

    Sue

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    4.2 out of 5
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  • I loved working with Traci for our Nov 2019 wedding. She sometimes took a while to answer emails, but she was so flexible and great overall that I didn’t mind. I wasn’t crazy about the trial run (my makeup looked great, but I didn’t really get a sense of what my hair would do since Deb curled it, half styled it, and then undid it so it would be a surprise but I wanted to make sure it held up all day... If I could go back, I wouldn’t waste my money on the trial, just book and trust that they know what to do). They arrived ready and on time the day of the wedding and beautified everyone very quickly. Deb did everyone’s hair and left an hour before Traci did (which I thought was odd... made it seem like she was in a hurry), but Traci stayed and chatted and made sure everyone got touch ups before she left so we appreciated all her hard work to make sure her work was perfect. Everyone’s hair/makeup stayed in place all day. My girls, my mom, and I all felt so beautiful. We’re a... Read more

    responded with the following comments.

    Hi Sue!! Thank you so very much for this awesome review and I hope you and your family are doing well! I do have to say I 100% agree with you About your trial and also on the day of your wedding! I definitely Would agree with you about your trial for one Deb does amazing hair and does a beautiful job however, we have definitely changed our process in how we do trials since your trial in March 2019. In fact, unfortunately Deb no longer works for our company and has taken a break to be with her family during these times! I also wanted to note that Deb had a certain style of doing trials where she would try to show you at least 3 to 4 different hairstyles, the same 3-4 inspiration photos that you had sent me within that hour of time scheduled for your appointment and that’s probably what she was doing, as far as the day of I completely agree with you I think that it is very unprofessional to rush out of a wedding that the bride had hired our company to do her services for her bridal party after she was done and I cannot speak for her to why she did so but I can tell you that I have addressed this with her and my other employees and that has been one of my biggest concerns because when we sign a contract with our clients especially on their wedding day… you and your bridal party should receive our full attention and time and that is why I, being the owner, make sure that if my employees do need to run to go pick up a child or 4 or run to do another job, that I am the one that will stay and do the touchups and make sure that everybody is set to go before leaving! So I thank you again for this review not only for bringing that up but also for your kind words about our services and about our company! So glad that you were happy with everything else and truly hope you and your new husband are doing well and cannot wait to hear from you again! As far as responding to your emails, I’m looking back at our email thread now and I’m sorry if I had missed any emails from you but they all look to be responded to within a 24 hour period. However, if I have missed any since your wedding I do apologize as well as we have been hit by COVID-19 and have been dealing with a lot of uncertainty and changes in our lives and have fortunately been so busy with weddings not only in Illinois but now in Florida!!! Thank you very much again congratulations thank you for posting the photos and I wish you nothing but the best of luck! Traci

    Adriana de Julio

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    1.8 out of 5
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  • Traci who does the hair is not an advance hairstylist. She is erratic and did everyone including my hair with backcombing and terrible technique. The makeup persons were very refined in their technique. The biggest issue with Traci is that she has no professionalism and after a mistake had been made (they accidentally packed up my 6000 dollar laptop and realized the mistake they refused to bring it back to our hotel and rather Traci offered to ship it to me or make me drive to get it about an hour out of Chicago. Why she did not make every attempt to return my laptop and rather made me spend over 100 dollars getting back my own property that she took is beyond me. I had my hair done and sowed her how I wanted it (1st picture) but rather she could not do the curls (picture 2 with my husband) and it was a pathetic mess of tangles and nothing like I wanted.

    responded with the following comments.

    Adriana, First.. I want to thank you again for your business. Second I always explain myself in detail… You had hired my business about a year prior to your wedding date and you live in Colorado and are a neuropsychiatrist in the military and I understand that you are very very busy after four trials that you had completely blown off we did a fifth and you came 2.5 hours late the morning of your trial and we completed the trial and you had said.. “oh my God I look beautiful I absolutely love it thank you so very much I cannot wait until my wedding day” you then tipped both of us an additional $50 apiece and later that night we received several emails from you harassing us because your fiancé did not like your makeup. At this point I should have just canceled our contract because it was well within the time period to do so however, we HAVE NEVER done that to any bride before no matter what the circumstances are because I would never ever want to leave a bride high and dry without hair and makeup services for their wedding day. We then received additional emails from you insulting us over and over and we did not reply even when you sent an email the day before your wedding and told us “I don’t want to hear any chitchat from you guys on my wedding day so do not speak a word during the process of getting ready” We still showed up on time and we respected your wishes. As far as your hairstyle, you stressed that you wanted a Gatsby 20’s style theme for your wedding party. Everyone in your wedding party were all saying what a beautiful job we did so I am so sorry that you did not like your hair. As far as the laptop goes… I have the same exact MacBook Pro that I always bring with me for bigger wedding parties like yours and my assistant ACCIDENTALLY packed it up thinking it was mine. Your wedding was on a Sunday evening I noticed it was not my laptop at 3 o’clock in the morning the same day I notified you IMMEDIATELY and had not heard back from you until 12 hours after I notified you and immediately you started accusing us of theft!! NO ONE STOLE ANYTHING from you. Your poor wedding coordinator who is terrified of you met me that seem very day at O’Hare airport so that way you can get it before you jumped on a plane for your honeymoon. I want to also add that you had left so many harassing threatening text messages even after your laptop was returned. I admit we need a mistake however, you said that That I refused to bring your laptop back to you? FALSE!!!! I made every attempt and you told me to communicate with your wedding coordinator at which point I did and you had your property back to you within 3 hours!! Lastly, I have never in my life in 14 years of doing business with bridal clients and weddings never have I ever been harassed and insulted and demeaned by a client such as yourself so much so that I started to question my career but then the very next weekend we had more weddings and remembered why we do our job and why we love our business so much because 99% of the time we have such amazing relationships with our clients and yes mistakes do happen we are not perfect and everyone is not going to be happy 100% of the time with their services however, if you were that unhappy on your wedding day with your hair services I find it odd that you said nothing about it instead you kept saying what a beautiful job we both did. This wedding was unlike any wedding we have ever worked for and once again I am glad that we did your wedding because it is one more lesson learned for us! I am not going to air out all of the other details that are involved in this situation but I definitely am always going to defend myself!

    Cassandra Nagel

    reviews
    2.8 out of 5
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  • Traci and Deb did a good job but the reason for my low star review is because Traci charged the credit card on file multiple times. Had we not checked the credit card statement we would not have noticed because she claimed to be unaware of the discrepancy (even though it was nearly $12,000 overcharged). When we tried to speak to her it was a struggle to get an accurate invoice; prices and the amount of services kept changing. She added my deposit as a charge instead of subtracting it, and didn't understand how to correct the mistake, the added gratuity was a completely made up number that made no sense mathematically. The service was decent but just beware of the charges that go to your card or if you were to ask me, write a check to prevent the same frustrating struggle we went through.

    responded with the following comments.

    Hi Cassandra, so I wanted to explain exactly what happened when I sent you your original invoice .. you paid for it with your step mom‘s credit card and you saved your step mom’s credit card information on the invoice application usually when a client does that it is to pay for other services typically we do not ever require a credit card on file on top of the invoice so I am not sure as to why you saved the information .. I don’t see the clients end of the application however, since you had done that your invoice was being closed out several times and your card was being charged several times which has been corrected in fact, when your stepmother called me two months after your wedding to tell me about it I had no idea that even occurred because when your credit card was being charged it went into an account on the application site and I responded RIGHT AWAY so I don’t know why you say it was a struggle ? There were also people added on to your invoice at the last minute that you told Deb and I to add on which we did and I never add on anything or charge anybody’s credit card without clients knowing. In fact, your stepmother left me an email saying “this would have never happened if Cassandra would have read the invoice and not attach my credit card to the application to keep on file ” Then we had to proceed to send pictures of all 12 of you that we did hair and make up to show you guys how many services we actually did and which services should’ve been charged for and you kept disagreeing with it which I’m not sure as to why either since we have the photos I always take responsibility for the mistakes that I make and the mistake that I made was forgetting to take off your $200 deposit however, that was fixed as well right away And your stepmother sent me out a cashiers check for the grand total I have used several applications for invoices and because of this issue I no longer use that service and all I use is PayPal because there are no mistakes that can be made So this was a misunderstanding on both sides however a huge lesson to be learned as we are always learning from our mistakes even as our business grows and I do want to apologize for the huge inconvenience and I’m sorry that you felt our services were below standard because that was not the impression that I was given after you left us a message telling us thank you and how awesome everything turned out. I also want to say thank you very much for your business because we actually thought that your wedding was one of the best weddings that we have ever done Thank you again for your business and I am very glad that the situation was resolved immediately Traci

    Carol

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    4.8 out of 5
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  • Traci and Deb were such amazing hair and makeup artists to work with! They were prompt, professional, and so much fun to work with! The hours leading up to a wedding are sometimes pretty stressful, and having Traci and Deb there made it so much easier. They helped us - my family and bridesmaids - relax, and made everything less stressful by being on time and finishing up all of the bridal party before schedule. Their work is also fantastic. I never felt more like a princess! I wanted my big pageant hair and Deb made it happen. Traci's makeup was outstanding and lasted all through the wedding and the after party. I would highly recommend their services, and would go back if I have another event!
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