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Dress & Attire in Portsmouth, NH,

Madeleine's Daughter Bridal

775 Lafayette Road Suite #3
Portsmouth, NH, NH
Services: Dress & Attire | Login to save vendor
(603) 431-5454
Overall Rating
4.5 out of 5
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  • 278 Reviews


    Savannah

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    1.8 out of 5
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  • I hate to leave a bad review, but unfortunately, my experience with Madeleine’s Daughter was very unpleasant, and I want to share our experience in case it is helpful to future brides/bridesmaids. I will start by saying that I originally had a “Salon is Yours” bridal appointment booked, but requested to change this to a bridesmaid dress appointment after finding a wedding dress elsewhere. I will give them credit for waiving the deposit that I had paid for the bridal appointment, but the email exchange was felt passive aggressive, making me feel unwelcome for the bridesmaid appointment. When my bridesmaids and mom and I did attended our appointment, it was a very disappointing experience. Our stylist seemed disinterested, moved us along quickly, and even asked to take one of the dresses that we were trying on to another group. She made some remarks that were flat out rude and disrespectful; for example, when my mother inquired about mother of the bride dresses and stated that she ... Read more

    Megan

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    1.8 out of 5
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  • I was very disappointed in Madeleine's Daughter. I had heard really good things about Madeleine's Daughter before and the only thing I can think is that those giving these reviews didn't know anything better. The first is the rooms. They are very small for you and whoever you bring with you, and you have to change in front of everyone. Luckily, I only ended up bringing my mom and MOH. I almost brought my fiance's mom and I am SO happy I didn't - it would have been really uncomfortable. Also - having everyone watch you change really ruins the experience. There is no "wow" affect when you walk out, everyone sees you putting the dress on and watches as it's clipped to fit you. Second was the service. I felt like I would get better attention at a department store than I did here. You only get an hour and a half, and I didn't even get any dresses to try on until 25 minutes into my hour and a half. I answered questions online beforehand about what I was looking for so I assumed the st... Read more

    responded with the following comments.

    Hi Megan, We're sorry that your experience with us did not meet your expectations. We always want our brides to be fully prepared for their appointment with us, which is why we send an email and video that details exactly how our appointments work; including information on how and why you get in and out of the dresses with your guests. We always want to accommodate any special requests when we can! We wish we had known you felt uncomfortable; we can typically move some guests to our viewing area for your appointment. It's also really important to us that our brides feel heard during their appointment with us, which is why we schedule 90 minute appointments rather than the traditional 60 minute appointment time. In our 90 minute appointments, we purposefully schedule the first 10-15 minutes of your appointment as time for your stylist to really connect with you to learn who you are and what you are looking for. It's rare, but sometimes we don't have the exact dress a bride is searching for and in these cases, we always want to respect your time and point you in the right direction. Your stylist recommended a designer to look into to help guide you to the dress of your dreams. We're sorry that this came across to you as dismissive. Thank you for your feedback, and we wish you a wonderful wedding.

    Brianna

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    5 out of 5
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  • Madeleine's Daughter was one of my favorite experiences when planning my wedding! As soon as you walk in the door, the stylists are already wishing only the best for your appointment! My stylist Ashley, was the best at getting into my mind and determining what I was looking for! I had a vague idea of what I was looking for, and i was basing this off of a dress i saw on their website, but didn't want them to pull it immediately. As we moved from one dress to another, I realized i wanted to try it on. When i went to tell Ashley, she was already one step ahead of me and had actually pulled it from the back already! I fell in love with it immediately, and was sold. We ended up going with Madeleine's Daughter for our bridesmaids dresses too, and that appointment was so much fun! We did the champagne appointment and it was extremely laid back and all of my girls had a blast and found beautiful dresses! If i had to do everything again, i would most definitely do it again!

    Stephanie

    reviews
    5 out of 5
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  • Madeleine's Daughter is a beautiful and very comfortable bridal shop! The staff is great to work with, they have patience and really pay attention to what you like and don't like so their suggestions for what to try on are spot on! The girl I worked with got as excited as I did when I found MY dress. Overall a great experience, would definitely recommend!

    Aly

    reviews
    5 out of 5
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  • I had a fantastic experience shopping for my wedding dress at Madeline's Daughter. I went into the day without any expectations and was blown away when after about 5 dresses, McKenzie pulled a dress that was "the one." At that time I didn't even know what I wanted, but after giving feedback about those dresses, she was able to find my perfect dress. I was also appreciative about how Madeline's Daughter is sensitive about the dress budget, and there was no chance I was going to fall in love with something I couldn't afford.

    Sarah

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    5 out of 5
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  • Ohhhh lord did I try on a lot of gowns.... I had been to 8 other salons prior to trying Madeleine's Daughter. I almost didn't go at all.... I was so sick of the search. I was ready to just go with a gown that I *thought* I loved at a different salon - just to be done with it. I hadn't had the teary eyed moment of "this is me as a bride!" and just thought it wasn't going to happen that way for me. A coworker suggested I go to MD just to give it one last shot. And I am eternally grateful I did. The gown selection is outstanding. The salon itself is beautiful. And the staff are among the most accommodating in the industry - knowledgeable, professional, never pushy, never sales'y... they make you feel like you are Queen for a day - let me tell you. I had my "yes to the dress" moment, tears and all. The gown I chose (a showstopping Maggie Sottero) was literally everything I ever dreamt it would be - it was THE gown I had always had in my head from the time I was a little girl. I even bought... Read more

    Renee

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    5 out of 5
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  • Excellent experience! Wonderful attentive, warm, friendly, and knowledgeable staff! Beautiful selection of dresses! My daughter found the dress and veil of her dreams here!

    Rachael

    reviews
    5 out of 5
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  • I did the salon to yourself experience which costed 500$. This gives you three hours to yourself in the salon with champagne and snacks included. 200$ of that will go towards your dress purchase and they will donate a percentage of your entire purchase to a charity of your choice which is incredible to me! I spent about an hour and a half there before picking my dress they then let my bridesmaids try on dresses to fill up the rest of the time! And there was no rush to get us out of there!

    Christine

    reviews
    5 out of 5
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  • The ladies at Madeleine's Daughter helped to make my dress shopping experience fabulous! Many girls have a picture of what their dream wedding dress would look like, however, I was not one of those girls. I was scared that everything would look bad on me and that I would become discouraged. I filled out the Madeleine’s Daughter questionnaire prior to my initial visit, I was a little hard on myself: my problem areas are between my knees and neck and I need long sleeves for a June wedding 😂. Brandie Kramer took a look at my answers, took a look at me, verbally asked me some follow up questions, and then brought six dresses into the dressing room. I ended up falling in love with the first dress I tried on, and actually wore it on June 15th at my New England Aquarium wedding! Brandie, thank you for finding the perfect dress I never knew I wanted! It aligned perfectly with my whimsical under the sea theme. Brandie was also available to help assist all of my bridesmaids with their dre... Read more

    Brianna

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    5 out of 5
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  • I truly enjoyed my entire experience shopping for my wedding gown at Madeleine’s Daughter! Brandie was my stylist, and she was so attentive, knowledgeable and in-tune with my vision. I wasn’t expecting to find my dress on my first attempt bridal shopping, but she helped me find my dream dress and I couldn’t be happier! Thank you, Brandie and the entire team at Madeleine’s!

    Emily

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    5 out of 5
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  • I had an amazing experience at Madeleine's Daughter! We worked with Kristin to find the prefect dress for a December wedding. She was kind, helpful, and patient through the entire appointment providing guidance and ideas on different styles. My mom and I came back a few months later for the Toni Frederici trunk show where I got the most amazing veil and accessories. Highly recommend!

    Elizabeth Langhammer

    reviews
    5 out of 5
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  • I am so glad that I chose Madeline's Daughter for my dress. Kristen, the stylist who I worked with, was professional, friendly, and laid-back. She did an excellent job of reading my mother, sister-in-law, and me and catering to what we needed. The experience from start to finish was great. I came in with a pretty vague description of what I wanted, and she was somehow able to translate that into only bringing me a few dresses that were exactly right. I think my wedding dress was like the third dress I tried on. Once I picked it out, the entire staff at Madeline's Daughter was great. My dress came in early and their communication was excellent.

    Katy Guidi

    reviews
    5 out of 5
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  • I was not your typical bride who is so excited to try on dresses and cannot wait to see themselves in their gorgeous white gown. I am a big busted bride and was nervous I would never find a dress that made me feel confident and beautiful. That all changed when I went to Madeleines' Daughter. They pulled dresses that were perfect for my body type. I probably tried on ten dresses max when I found the ONE. I could not believe it. I felt so confident and beautiful on my big day, like a princess! I loved my experience so much I got my bridesmaid and groomsmen attire at Madeleines' as well. They knew exactly what I envisioned and was looking for. The colors of everything was spot on. The staff is professional and kept to my budget. I recommend them to any bride looking to feel confident and beautiful on your big day!!

    Christina

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    5 out of 5
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  • I cannot find the words to describe my experience at Madeleines Daughter. Amazing is an understatement! Over a year ago, I made an appointment with Melissa, who was extremely energetic, nice, and patient. She listened to what I wanted and helped me pick out my absolute dream dress. I had such a wonderful experience with Melissa, that I decided to work with her to get my mom’s dress, step-mothers dress, bridesmaids dresses, and tuxedos! I valued Melissa’s expertise and it eased my mind knowing I could rely on her for everything in regards to clothing the day of! I couldn’t have been happier with Melissa as my consultant and all of those who helped us out along the way from the team! Any bride who is looking for a wonderful dress experience where you truly feel special and pampered, Madeleine’s Daughter is your place!

    Annie

    reviews
    3 out of 5
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  • I didn’t have a horrible experience at Madeleine’s Daughter bridal salon, but I didn’t have that magical, memorable experience I was hoping for either. This is probably my only vendor that I was disappointed in. Melissa, who helped me find my dress, was awesome and working with her was really enjoyable. The staff there were very helpful and polite overall. The few things that upset me were not due to individual staff: they do not allow any champagne in the store to celebrate finding your dress, so if you are hoping for that moment (which I was) then this is not the store for you. Also, I didn’t find out until after we were sitting down to pay for my dress that they don’t do alterations anymore. They give you a list of recommended alterationists, but many of them are no longer in business or not close to where I lived. If you are planning a wedding, the last thing you want is another vendor to have to find and stress about. It just wasn’t a really special experience like I h... Read more

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