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Jewelry in Burlington,
(877) 845-6647
Overall Rating
4.7 out of 5
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  • 73 Reviews


    Lisa

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    5 out of 5
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  • Amazing selection of jewelry. Go see Michael he is wonderful !! He helped us find the perfect rings.

    Stephanie

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    5 out of 5
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  • We got our rings here just before a big sale and they were kind enough to give us the sale price! They also gave us a nice double ring pouch. Engraving was very quick - we were expecting to wait a few months for our rings to come in but we had them within a week.

    User2448559

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    5 out of 5
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  • Absolutely beautiful jewelry! Great customer service.

    Jenn

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    5 out of 5
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  • Great selection and helped us pick the perfect ring!

    Jenny

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    5 out of 5
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  • My husband and I picked out my engagement ring at the Long's in Peabody. I wanted a very unique cut diamond, and when I called around asking jewelers if they had it, and Elise at Long's was the only one who would seek it out and get it in the store so i could see it before deciding. They found me a gorgeous heart shape, and I fell in love with it. My husband worked with them to get it in a beautiful setting, and the result was breathtaking. I comments on it almost every day. The quality of the diamond is fantastic, and we were so impressed that we went to their wedding band event in Burlington to get our bands. We worked with Eddie that night, and my husband and I both found amazing bands. His is one of the most gorgeous, unique men's bands that I've seen, and he loves when all his guy friends comment on it. We also got our bands engraved their for free. I go back all the time to take advantage of the free cleaning service, and I would not hesitate to buy from Long's again.

    User2616734

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    5 out of 5
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  • The staff at Long's was great to work with. We had both of our bands, as well as my engagement ring, custom-designed and we were very happy with the finished products, as well as the price. Our rings were ready for pickup much earlier than we had originally anticipated, which was nice as we were not running around at the last minute to grab our rings. We both had our rings engraved and they did a wonderful job on that as well - no mistakes!

    Phil

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    5 out of 5
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  • Simply put.. Excellent service and quality Very clearn facility Excellent Jewelers

    Carolyn

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    5 out of 5
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  • Judd was incredibly insightful to our needs and recommended many options for our jewelry. His mom, Diane, started the process of choosing an engagement ring with my fiance. Then Judd helped us with our bands and a watch. He even brought in watches from other stores so I wouldn't have to travel to them to see the complete line. Long's dedication to customer service has made us life-long customers. I would never shop elsewhere for jewelry.

    User2027663

    reviews
    5 out of 5
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  • My husband and I had such an amazing experience with Long's Jewelers. We went in with a vision and began to share this with the representative. He showed us a few rings that weren't quite right. I explained a bit more and all of a sudden, he said he had the perfect ring for me and disappeared. A few minutes later, he returned with a GORGEOUS estate piece that looked just like the image in my head! He was able to sell it to us at our budget point as well. A few minutes later, while speaking with another representative, we were told that the gentleman who helped us was one of the owner's! He hand selected my wedding ring. I couldn't be more thankful for his understanding of what I was looking for!

    Annette

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    4 out of 5
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  • Dave, the store manager was attentive and professional. He was very accommodating Very expensive to shop here but you get what you pay for. Staff were not so friendly at first but now I adore them all. If your looking for a discount on engagement rings or bands...THIS IS NOT THE PLACE! What you get it QUALITY at Long's.

    User3284314

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    4.4 out of 5
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  • There was a slight glitch in the order, but the Long's staff made sure that my ring was perfect and in on time for the wedding.

    User2937117

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    4.3 out of 5
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  • Great Jeweler and will work with you. Quality rings bought

    User3023302

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    1.4 out of 5
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  • GO ELSE WHERE SERVICE NOT GOOD

    Shane

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    4.7 out of 5
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  • I dealt primarily with Michelle Demaio while shopping at Long's for a diamond ring. She was very professional and provided insight and expertise making the selection of the perfect diamond a simple and enjoyable process.

    Julia

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    4.5 out of 5
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  • We bought my husband's ring at Long's as well as thank you gifts for my bridesmaids and our parents. My husband went in wanting a very specific metal- tungsten. The sales person was happy to sell him one but told him that he should be aware of the downsides of tungsten (a special saw that most hospitals don't have being required to cut it off because it is the toughest metal). Armed with new information, he chose a gold ring. She was patient with us as we asked to be shown many rings, sometimes over and over again. They didn't size his ring finger twice by two different people, like I guess they were supposed to. When the ring came in it was too big. Because they had made the error in not sizing twice, there was no charge for them sending it back to get the right size. Also, because we bought a ring there, we were given a discount on gifts. I bought my bridesmaids' gifts and our parents gifts there because of the generous discount and the excellent service! We really enjoyed the servic... Read more

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