Our venue included a cake from this bakery as part of our wedding package. The cakes our delicious and our wedding cake turned out great! I would have given them 5 stars, but the planning process was a little frustrating. We left our cake tasting not having decided on a design. It would have been helpful if they stayed with you during the tasting to help guide us in choosing a design instead of checking in every 15mins or so. If they had been present the whole time we would have found out we could pick more than one flavor and we wouldn't have spent so much of the hour we had on picking the flavor. We could have spent more time figuring out the design, but instead we had to do it all through email. At times, the email response time could have been better and more clear. A few times our questions weren't answered, and the questions I answered for them weren't noted because they would ask them again a few weeks later. I would still recommend them since the final product was great.