
Bryttni
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They left us stranded on our wedding day for our grand exit. This was the ONLY thing to go wrong and it was embarrassing. The way they handled it, or lack thereof, was what really upset me. After waiting for nearly 20 minutes after the scheduled pick up time (which was confirmed multiple times up until the day of), I had to call to find out what was going on. The man on the phone simply said "sorry" and that "there were no drivers" and this "doesn't happen very often". I hope it doesn't!! They don't even have the audacity to call and let me know, and then give me absolutely no reason for the issue. I still have no idea what went wrong but I will never ever use this company again and will tell everyone to stay far away.