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Beauty & Health in Philadelphia, PA,
(215) 563-8888
Overall Rating
1.1 out of 5
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  • 2 Reviews


    Donna whitesall

    reviews
    1.2 out of 5
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  • The facility was nothing like I'd hoped for. It was not clean and the rooms were very small. The facial was disappointing, no steamer no hot towels, extractions are not included in a full facial and the microdermabrasion machine was broken. They claim to have a steam room but it's a shower with a steam feature and slimy gross benches. My gel manicure peeled off in 2 days and my toes had red paint all over my cuticles. The website claims to provide certain services with the package I requested but they were not provided. The manager and owner were not helpful when I complained and they clearly don't understand the importance of good customer service which is unfortunate. I will never return and urge you to spend your money elsewhere.

    Cindy White

    reviews
    1 out of 5
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  • Called this place over a month ago was told they had showers locker rooms blow dryer etc. not true at all. Told there was a relaxation lounge to sit before treatments. All lies!! We arrived early to relax a bit and was told “there are two lounges both are in use” we had to leave as there was no where but a small chair and table in the middle of the reception area to sit. No thanks. When we came back we were greeted and taken back to a couples suite????? No one inquired if this was our first time there or anything to instruct us where to change or put our belongings. I ask and they gave us a garment bag with one hanger. So we change in the room no area to change use a bathroom lock our things up. 90 minutes Massage started with a two finger rub on my head for about 20 minutes. WHAT! I thought either this person is afraid to start the body due to inexperienced or just plain lazy I gave the benefit of the doubt but noooo Melissa either had never done a massage or was just not going ... Read more

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