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Invitations in Marlborough,
(508) 281-5088
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4.5 out of 5
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  • 40 Reviews


    Chastidyi Parrott

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    1.6 out of 5
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  • I called about a missing package. They contacted UPS. Apparently the package had been damaged and was sent back. They sent out a "new" one. When I received my products, they were damaged. It was obvious they had been moved from the damaged packaging into the box that was sent as a "new" shipment with half of the paper packs unwrapped now and the other half in bad repair. We needed the paper that had already been delayed for orders that our customers had placed so we tried to use it anyway. It continuously jammed in the printers and got ink where it shouldn't be. Tried contacting the customer service team to find out if they would give us a discount on the "new" paper they sent out since it was so obviously damaged, but all I ever heard back was that she would contact her supervisor. For ten cents per sheet of paper, I expect it to be handled in a way that it makes it to me in good condition. This was unacceptable. After spending a couple of thousand dollars over several orders and havi... Read more

    Amy

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    0.5 out of 5
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  • Absolutely horrible!!!! Do not purchase from this company! They will not help you at all, I paid an extra 98.00 for rush order which took them 5 days to ship! The refuse to accept any responsibility for errors even when I provided email proof. Half of the wedding envelopes arrived with no return address. I spoke to all mangers in customer service and print department they refused to adjust my bill. Worst Customer Service and SHADY Company.

    responded with the following comments.

    I apologize if you did not have a positive experience with our company. I did review your order and notes. Your order shipped 24 hours after proof approval. To avoid errors it's our policy to print orders only after the customer approves the proof and authorizes us to print.

    Melissa

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    4.6 out of 5
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  • I found envelopes that were on a great sale on the website, so I ordered those envelopes (both 5x7 & 3x5) for my wedding invitations/rsvp cards from their website and selected shipping to get them here by end of week. A few days later I got a call from LCI stating that the RSVP envelopes I ordered were out of stock...at first LCI seemed to want me to pay extra to get in-stock envelopes that were not on sale, but after talking with them about this and voicing my irritation regarding their own website's mistake, they were more than happy to accommodate me with the next closest envelopes to what I ordered, they didn't charge me any extra for them, and they made sure to get them to me by a day after I had requested in my original shipping selection. Overall I was a bit upset to start this conversation with them, but by the end LCI came through and got me the envelopes I needed in the time frame I needed them, and that's the type of quality assurance you want when planning your wedding! I'd... Read more

    Joanne

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    5 out of 5
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  • Ok the website confused me because I'm not a graphic designer and had no idea what I was doing, but I literally went in and looked at paper and envelopes and brought a custom design on a memory stick. They sat with me and ordered it right there and walked me through it. They came out beautiful! I ordered return address printing on envelopes too. They even suggested fonts for that and little details. I was very happy. The ladies were very nice too, guiding me there because I get lost easily, but their door is kind of hidden and out of the way. But I made it! Very happy overall! (I tried to save a few bucks by going to VistaPrint originally. Big mistake. Just make your life easier by going to LCI first)

    User4813786

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    5 out of 5
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  • Very easy to use. We needed metallic/shiny envelopes for our wedding invitations. The proof came fast and the envelope order came just as quickly. Saved us from "ugly" envelopes!

    Catherine

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    5 out of 5
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  • I ordered card stock for menus for my wedding...they didn't have a sample available for the card stock I wanted to purchase, so I emailed their customer service and received two samples within 2 days, and the quality was much better than I expected. The prices are pretty amazing for this type of product in comparison to industry standards and typical bridal sites, and the quality was really impressive. I also can't say enough good things about their customer service - I followed up so many times because I was ordering 250 of the card stock and didn't want to get stuck with that if it didn't work out, and they were fast to respond and really helpful each time. Highly recommend if you're looking to save a little and go the DIY route.

    Megan

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    5 out of 5
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  • OMG, this company saved my life! I had been searching for quality card stock in the correct sizes at a decent price for months and had no luck, then I stumbled onto their site somehow and was blown away by their products and prices. I ordered all of my card stock, envelopes, and assembly supplies from LCI and my invitations turned out perfect! They even sent me e-mails with tips, tricks, and formatting options to help me through the whole process. I have already spread the word about this site to friends and family, and wont ever use another paper source!

    Katrina

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    5 out of 5
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  • I decided on DIY invitations. I priced and compared several online stores, and chose LCI because their prices were good, and they had a large selection. I've placed four orders with them. The first for samples, the second for the bulk of my wedding invitation stationary, the third for thank you note stationary, and the fourth for a little more invitation stationary. (I printed too many of the envelopes upside down). I was able to put together a much more complex invitation, both in terms of number of enclosures and detail of design by using LCI and doing the printnig myself, while staying within my budget.

    User3151232

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    5 out of 5
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  • We wanted to really have our wedding reflect 'us' as a couple and as a result we did a lot of small extra things along the way. One of those things was making our own save the dates, thank you cards, and rehearsal dinner invites. We ordered supplies from LCI paper and couldn't have been more pleased with the items we received. Ordering from them enabled us to save money, send out quality items, and keep the same theme throughout everything. We also found personalized napkins through them that we ended up ordering as well. They always offer different coupons so with the coupons we essentially received the napkins for free! I'd definitely recommend using them if you need either of these two items.

    User3182905

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    5 out of 5
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  • LCI Paper was amazing for getting me the products I needed to print my own invitations. There was an issue with one of the products that I chose being on backorder. They called me to inform me right after I placed my order and then called me again when they were able to get the product in stock. Once back in stock they quickly shipped it to me and I had everything that I needed within a week and a half. All of the products worked great for my invitations and I've gotten many compliments on the quality. The website has helpful templates for you to use if you plan on printing your own invitations. I plan on buying products for my favors and programs from them as well.

    Rebecca

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    5 out of 5
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  • Every time I ordered from this vendor was promptly delivered with extra packing around the paper. Paper was of high quality and great service

    User4953614

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    4.9 out of 5
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  • The printing service we used not LCI, made an error on the RSVP cards and told us they did not have any more of the cards in their stock and would try to find something else that was close to match the invitations. I was not happy to say the least. I was able to track the style on the internet but in was in a different color. I sent an email to the company explaining what I needed. Larry at LCI replied quickly and he was awesome. I told him the style of card and color I needed. He was able to get it for me!! I received the cards in the mail today! Even if you don't see it on their site, send an email and ask if they can help. I am so glad I did. Thanks again, Larry!!

    User4478499

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    2.5 out of 5
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  • The cardstock I ordered was on sale, yet still far more expensive than what I found later on from other companies. The quality I bought elsewhere was also better than what I had purchased from LCI. I will not be ordering from LCI again.

    Mark

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    4.3 out of 5
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  • We ordered envelopes for our invitations online, only to get a call the next day after we'd already ordered our invitations to say that they didn't have the envelopes. Some sort of notice before placing the order would have been nice. Fortunately, they were willing to send us some samples, we found another that would fit our invitations, and had them shipped within a week or two.

    User3823804

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    4.1 out of 5
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  • Great for the do it yourself bride! My paper was gorgeous. I really just wish that they had more matching envelopes in the metallic papers.
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