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Venues in Lancaster, PA,

Lancaster Marriott at Penn Square

25 South Queen Street
Lancaster, PA, PA
Services: Venues | Login to save vendor
(717) 207-4046
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4.5 out of 5
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  • 33 Reviews


    Karen Simon Watson

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    5 out of 5
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  • Many thanks to Rebecca Nett and her staff for making our fairy tale wedding come true on New Year's Eve at the Lancaster Marriott on Penn Square!!! From the moment we arrived on 12/30 through the day after breakfast, our guests and us were treated like royalty. Becky attended to every detail and made sure we were happy and satisfied. She and her staff displayed superior professionalism at all times and were wonderful to work with! We highly recommend them for any catering needs you might have. Many, many thanks again!!!

    Alex

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    5 out of 5
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  • My wife and I were so thankful for everything the team at The Lancaster Marriott did for our wedding!

    Christina

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    5 out of 5
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  • Our day was all we could have imagined and more! The staff at the Marriott was attentive, kind, and hardworking. Jenny, our coordinator, could not have been better. She saw our "vision" and made sure the day went off without a hitch. We are forever grateful to Jenny and the staff for a day we will remember for the rest of our lives! ❤️❤️

    Scott

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    5 out of 5
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  • We can not say enough about the Lancaster Marriott. Jenny Mercandetti was our wedding coordinator and amazing does not even do her justice. She was incredibly responsive to any questions we had, was incredible resource through the tasting and the planning, and even came through for us when disaster struck and our rehearsal dinner location shafted us last minute. Beyond Jenny, the staff overall was great, our banquet coordinator Sierra was top notch, and all our guests loved the location in the ballroom. I don't normally write reviews, but felt compelled to do so because of how great our experience was. We'll never forget our experience there.

    Sarah

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    5 out of 5
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  • I am SO glad we chose the Marriott! From the moment we met Jenny Mercandetti, we knew we were making the right choice. In fact, she was a factor in our decision, since she seemed so professional, organized, and personable. She remained that way throughout the entire process, and is now our friend. The hotel is beautiful and location can't be beat. The bridal/honeymoon suite is stunning. And all of the staff involved truly deserve accolades. Guests complimented the staff during our reception, and they were very pleased with the bartenders! The guests were all very pleasantly surprised with the strength and depth of their drinks, as well as the speediness with which they were delivered. The two bars were spaced at different sides to keep things going smooth, and a little lounge area had been set up by each. We were planning from a different city, and we just couldn't make a tasting work. No need - the food was delicious! (I highly recommend the teriyaki chicken skewers, fried mozzarella ... Read more

    Brian

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    5 out of 5
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  • Jenny Mercandetti is a rock star. From the moment we booked our NYE wedding - we knew we had the right place and person! Our multiple meetings before the wedding were always constructive and efficient - Jenny's communication skills are top-of-the-line. The flexibility we were able to have from storage of favors to flipping the room from ceremony to reception to menu changes that we requested, etc - everything was easy. We didn't go with the standard menu - we had what my wife and I would consider "food stations" and the chef was accomodating and actually enjoyed making up the menu for us. Our guests couldn't stop talking about how great the mashed potato and mac and cheese bar was - as well as the pork bbq sliders and different pasta stations. Jenny was there from hours before our event started and stayed until we left the room as the last people to leave. When touring other properties before we chose the Marriott we didn't like how there were multiple people in charge of our ev... Read more

    Laura

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    5 out of 5
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  • My husband and I had our wedding reception at the Marriott at Penn Square on 10/1 and we cannot say enough positive things about this venue and those who work here!!!!!!! When you book a wedding at the Marriott, you truly become part of the Marriott family. During the year we spent planning, we got to know and LOVE everyone at this beautiful facility from the doormen to the front desk to the restaurant servers, bartenders, banquet manager, bridal attendant and of course our wedding amazing coordinator, Jenny!!!! Jenny made the entire year for us completely stress free and easy and the whole team exceeded every expectation we had on our wedding day. The food at the reception was unbelievable, service was incredible and our room looked gorgeous. Guests can't stop raving about the weekend and we attribute a big part of this to our Marriott family. HIGHLY recommend for your wedding needs. We can't thank you enough for making our dream wedding a realty!!!!!

    Roberta

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    2.4 out of 5
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  • The one thing I did appreciate from the Marriott was the food at my wedding.

    Jaclyn

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    2.2 out of 5
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  • We had our wedding block at the Marriott Penn Square this past June (2019). While the hotel is beautiful, it is the only option in its class in the area and unfortunately was a headache to work with from beginning to end. It started with the group sales manager providing misinformation on room availability, stating the entire hotel was sold out 10-months in advance due to a large convention. We were redirected to working with Josh, who was largely responsive and worked hard to accommodate our needs. However, the headaches continued as we received multiple complaints and questions from our wedding guests trying to make reservations on our room block. After numerous inquiries we learned our guests were continuously given inaccurate information such as: 'the block is full' (it wasn't), 'there is a two night booking minimum' (there wasn't), 'You don't have a room booked on this room block already' (they did have a room booked previously and therefore accidentally booked a second room), 'th... Read more

    Melinda

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    4 out of 5
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  • We recently had both our ceremony and reception in the Heritage Ballroom and were very pleased with how the day turned out. We really enjoyed the scenic downtown view, the flexibility to make the space our own and the on-site facilities (Bridal Suite and Charter Board Room) available for both wedding parties to get ready in. We had a few bumps along the way: our wedding coordinator switching, some miscommunication and our biggest issues was handling our room block. We were told to only book a few rooms at a time and were assured that we wouldn't have any issues adding more. Before we knew it, the entire hotel was sold out and we weren't even notified in order to plan accordingly. This lead us to have our guests split over multiple hotels. Overall, we really enjoyed, the food and drink options, the day of service (every last detail was handled) and the very inclusive packages available. The Downtown location gives easy access to many different attractions that the city has to offer and ... Read more

    Brooke

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    4.9 out of 5
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  • It was simple and intimate, the way we wanted it. It was a very cozy location at in the Montgomery house. It was easy to forget you were in a hotel. The hotel room we got was beautiful with great views and there was rose petals! A fantastic experience and I would recommend this venue to anyone who is having a small, intimate wedding.

    Ann

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    4.9 out of 5
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  • We had our wedding reception at the Lancaster Marriott and we could not have asked for a better day. We loved working with Jenny Mercandetti. She was so great when we viewed the venue and she was part of the reason we decided to have our reception there. She was very helpful and receptive of any questions along the way. She made it easy not to worry because we knew she had everything under control. We rented the bridal parlor to get ready and I seriously recommend this! The room was gorgeous and relaxing! It was a great space for me and my bridesmaids to get ready. Jenny made sure we were taken care of all day and had water and champagne sent up. She also arranged a delicious lunch for us that all of my bridesmaids raved about. They executed our vision perfectly and our ballroom was even more gorgeous than I could have imagined. Our bridal attendant, Dara, was absolutely amazing! She made sure we did not have to worry about anything during the reception and even got our gifts up to the... Read more

    Sasha

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    0.8 out of 5
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  • Overall, incredibly disappointed with my experience with the Lancaster Marriott from almost beginning to end. Decided to obtain a room block from this hotel for our wedding on 8/12/17. The Marriott seemed like the perfect place given its location and beauty. However, everything began to go downhill once Jennifer was assigned to us. We signed the contract (after much waiting) and she went MIA. We called and emailed several times and barely heard from her to confirm any simple information we requested. This included reserving our own rooms for our wedding night (we were requesting a Junior Suite in advance). We understand hotels are busy but for almost $200 a night per guest (and that's the discounted rate) we expected someone to actually care about our business. Once everything was in place we expected it to run smoothly. However, this was just the beginning. On the day of the wedding, my husband was unable to check into the Junior Suite to get ready with his groomsmen. He was infor... Read more

    Dan

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    1.4 out of 5
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  • We used the Marriott for our room block, and also for our farewell brunch for our guests. The room block went well, besides the front desk routinely forgetting to give out the welcome bags we had made for our guests. This review is mainly for the breakfast afterwards. I am embarrassed that I had my friends and family come to a breakfast that was so disorganized. First, there was no sign as to where the breakfast was being held. I had to stand by the stairs and keep a look out for my guests. We had 60 guests for breakfast, but only 40 seats. There were only 2 waitresses, who were always leaving to get something from the kitchen(which took about 15 minutes for them to return). MY own parents had to clean tables because the waitresses were not cleaning them. We ran out of coffee and coffee cups constantly. The room was sweltering, and no one seemed to know how to change the temperature. No one of management status checked in on us during the event, we were left at the hands of ... Read more

    Michelle

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    4.8 out of 5
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  • Overall, we were happy with our decision to have our ceremony and reception at the Marriott. Allison was great to work with, and we liked that we were able to use an outside caterer. We were a little concerned that we were being charged for the room block if we didn't fill enough rooms (even when they released them a few weeks prior), but we were able to work with them. I liked getting ready in the bridal suite, and the attached mansion was great for the rehearsal dinner. It was convenient to have everything in the same place, and the Marriott was a great spot for it.
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