
Katie Beer
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responded with the following comments.
Thank you for your review. We were happy to hear that scheduling your appointment, and your email correspondence went well prior to your visit. However, we were disappointed to hear that your actual appointment did not meet your expectations, or our high standards. We take pride in providing extensive training for our consultants to ensure a wonderful experience. We will be addressing your remarks during our next training session. We would like to have a chance to redeem ourselves, if you would like to set up another appointment with a different consultant.