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Transportation in West Chester, PA,
(800) 548-9317
Overall Rating
4.3 out of 5
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  • 64 Reviews


    Robin

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    3 out of 5
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  • Lynda at Krapf's coaches was a pleasure to work with, and helped set up our transportation for our wedding day. The only problem was that the drivers did not get the same schedule that we paid for. We were to have one driver take 2 bus-loads of guests from the hotel and a second driver take 1 bus-load of guests. Turns out the first driver only took one bus load instead of two. This meant that almost 50 of our guests had to find their own transportation to our wedding, and that some of them missed our ceremony all together. At the end of the night, the bus was able to keep doing trips back from the venue which was negotiated prior, so everyone could get home. The worst part is I spoke to the on-call operator on the day of my wedding and confirmed that the first bus was to take 2 trips, luckily no one told me until the next day, after it was all over.

    Debbie

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    5 out of 5
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  • I had no problems. They stayed on schedule and the driver was very helpful and so professional.

    Kate

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    5 out of 5
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  • We booked Krapf's activity bus for our wedding shuttle and everything went great! The AC was a plus - we definitely needed it in June!

    responded with the following comments.

    Thanks so much for the review Kate! We're so happy to hear that your big day went well! - Krapf's Coaches.

    Allisa

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    5 out of 5
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  • Timely and easy to work with staff and driver.

    User4166369

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    5 out of 5
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  • We hired a bus to shuttle guests between the hotel and our wedding venue. Our driver, George, was very friendly and on time, and he didn't mind waiting at the end of the night for everyone to get on the bus. Overall a very nice company to work with!

    User3841358

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    5 out of 5
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  • Krapf's Coaches was on time, reliable, and helpful, and provided a school bus at a reasonable price. In short, everything you would hope for in a transportation vendor. They reached out to confirm with us even before we reached out to them, and worked with us on a detailed schedule that made sense for our needs. Caroline was our contact there.

    Don

    reviews
    5 out of 5
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  • Just back from a five day tour trip to Gatlinburn and Pigeon Forge arranged through Stella Tours. I particularly want to express my appreciation for the professional competence shown by our driver Donna. My wife and I take many bus trips and have had a lot of experience with various levels of driver competence. We were thoroughly impressed by her driving skills and obvious safety concerns. After the first two hours we had no farther anxiety over the trip. Appreciated the new bus but the seats were even closer together and more cramped than any other bus we have been on. It will affect future decisions.

    responded with the following comments.

    Hi Don- Thank you for your positive feedback with regards to our driver, Donna. She came back from that trip saying that she had a great time as well. As far as the space between seats are concerned, our newer buses still have the same standard amount of space as our other buses. We're sorry to hear that you felt cramped. If there's anything else we can do for you, please call us at 610-431-1500. Sincerely, The Sales Team, Krapf's Coaches

    Nicholas

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    5 out of 5
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  • We ordered a 30 passenger van to shuttle our guests from the hotel to our wedding venue and the driver showed up in a full size bus. All of our guest said the driver was kind and very nice. The bus was on time to pick people up and stayed late to ensure our guests made it back to the hotel.

    Heather

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    5 out of 5
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  • After somehow picking one of the biggest days of 2014 to get married I knew booking things early was a MUST. I booked transportation about 9 months in advance and almost forgot about it until the very last minute! Maggie took my frantic and forget bride moment in such stride that I honestly couldn't thank her enough on this site. She truly understood that I had no idea what I was doing in this realm and talked me through all options to help make my day even more smooth than I could imagine. I still remember wandering the aisles of Michael's while she talked me off the proverbial bridal edge and figured out exactly what I needed to help ensure my buses were still booked minus my miss on the final payment on time and helped me change my reservation to make it the most economical choice as well as the best options for my capacity! The drivers were amazing and flexible when I had a group of guests that wanted to leave an hour early they did just that without hesitation! They we... Read more

    User6782738

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    4.8 out of 5
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  • Our wedding in Avondale, PA was about 15 minutes from the local hotels. We were initially shocked at how expensive all of the coach companies were in the area (because you have to book them for a minimum of 4-5 hours, which adds up quickly). However, we wanted to make sure all of our guests could have a good time and not have to worry about transportation. Krapf's Coaches turned out to be a great choice - the prices were very reasonable compared to other companies in the area, and they were very easy to schedule with. I did not ride the coach myself, but did note that it was in the right places at the right time, and I did not hear of any complaints so I don't believe there were any problems. Definitely would recommend Krapf's!

    responded with the following comments.

    We're so glad to hear you had a positive experience with us! We take great pride in providing high quality, punctual, and professional wedding transportation services for a reasonable price. We're so glad we could be a part of the special day! Congratulations on your recent wedding!

    Sara

    reviews
    4.8 out of 5
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  • We used Krapf's to provide transportation to and from the hotel and wedding venue for our Jan 2nd wedding in Philly. We used two of the 46-passenger charter buses and they were great! The drivers were timely and everything went very smoothly. I was shocked when I started researching wedding transportation to find out how much money it costs to rent vehicles for such a short time period. Krapf's is still comparable with others, but definitely the most affordable one we found.

    Samantha

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    4.8 out of 5
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  • While booking our wedding transportation for our guests, we used WeddingWire to help us find a reputable and affordable company. Finding Krapf's Coaches was a blessing! Lynda was an absolute pleasure to work with and made the entire process simple and painless. She was quick to respond and flexible with any changes or requests I needed. The bus driver was friendly and prompt & the buses were clean.

    Amalie

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    4.9 out of 5
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  • Krapf Coaches provided transportation between two hotels and the wedding venue for our October 2015 wedding, and we were more than pleased with their services. They helped us find the most cost-effective approach to ensure that all guests arrived to the venue in plenty of time, and also accommodated both an early and late pickup from our wedding venue to return guests to the hotels. A few of our friends missed the bus pick up time at the hotel to travel to the wedding - the hotel called the bus driver and the driver turned around to pick them up! (and everyone still arrived at the venue with plenty of time to spare). At the end of the wedding, getting all the guests onto the buses was a bit like herding cats... even the Father of the Bride kept disappearing haha. The drivers were incredibly patient while we wrangled everyone out of the venue and into the buses. We were very happy with our choice to provide transportation for our guests so that they could enjoy the reception to ... Read more

    User5183858

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    4 out of 5
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  • Overall Kraph's service was fine. Our main point of contact left the company and it was up to us to find a new point. Once we did they were pretty responsive. The service day of was fine although the buses took a VERY long way home from the venue. Overall the price was competitive and they got the job done.

    Rebecca

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    4.6 out of 5
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  • Krapf's was great to work with! They were on time, professional, and got us where we needed to be. They even recommended we cut down by one bus and suggested we have the early bus come back as the late bus to save us money, and promptly sent us a refund since we had pre-paid. I took a few stars off because we didn't end up getting exactly the buses we ordered and the early bus was a bit late, but everything else ran smoothly.

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