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Invitations in Billerica, MA,
(855) 824-4723
Overall Rating
4.8 out of 5
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  • 55 Reviews


    Margaret

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    4.8 out of 5
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  • The staff at kleinfeld was so helpful in helping me design my invitations and was always there if I had questions or concerns. The invitations, while a little pricey, were absolutely beautiful. I recommend them 100%!

    Teri

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    4.8 out of 5
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  • I was so pleased with the invitation choices and service from Kleinfeld Paper. The quality of the paper is unlike others I had seen. After I received my samples and my order was placed I was assigned a special person to communicate with. Janet was so kind and attentive to every detail. I made some changes and she was right on it. Once everything was finalized it took 2 days to arrive at my doorstep!! At the end of my journey with Janet she told me what a pleasure it was to work with me!!! The pleasure was certainly all mine. I highly recommend Kleinfeld Paper.

    responded with the following comments.

    Thank you for your review!

    Amy

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    5 out of 5
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  • Kleinfeld Paper were wonderful to work with! I ordered my invitations and Kristina did a great job in working with me. She was very quick in responding to me and answering all my questions. There was an error in the proofs that I did not catch until months later when the invitations had already been ordered and printed. They were will to work with me to exchange the invitations and fix the mistake, even though it was my error. The invitations are printed on high quality paper and are a great value. I would definitely recommend them to any bride.

    responded with the following comments.

    Thank you for your review! It was our pleasure to work with you.

    Katie

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    5 out of 5
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  • Kleinfeld Paper was awesome to work with! I ordered my invitations on a Tuesday and they were in touch with me by the next day with proofs and asking if there were any changes. I ended up the hospital the following day and was unable to correspond with them during my hospital stay. When I was finally able to get in contact with them again, about a week later, they were very understanding and hadn't done anything to change the invitations without my approval. I changed several things, and no matter how many times, or what I asked for, they were so friendly and flexible! Many other companies had pretty invitations, but with Kleinfeld Paper, you got the pretty invitations along with your choice of paper and print! This really sold us on using them. I would use them again for any occasion that I needed a more formal invitation for. Thank you Kleinfeld Paper!!!

    responded with the following comments.

    Thank you for a great review--we are committed to doing everything right for our customers!

    User3827439

    reviews
    5 out of 5
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  • For my wedding back in October I purchased invites, programs, place cards, directions, rsvps, and menus (yes! Menus! You should do it too! It was such a nice touch(; ), from a design by Lauren Hooke. Everything was so beautiful and expertly coordinated. It was elegant, fun and modern, and fit my wedding perfectly! Everything came printed really nicely and the paper quality was very professional. Although it is a little more, I also recommend having addresses printed onto invites and RSVPs. It looks great and saves you the trouble, and wrist pain, of handwriting them!

    responded with the following comments.

    Thanks for your positive and informative review!

    Emma

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    5 out of 5
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  • Our invitations were luxurious, unique, and stunning! Loved how much we could customize them.

    Lichelle

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    5 out of 5
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  • Excellent customer service, was dealt with very well all my questions were answered. Problems encountered when trying to order was resolved right away. Products are gorgeous and so professionally done. Also the worker Marlene shes excellent lovely lady. WILL DEFINITELY RECOMMEND KLEINFELD TO ANYONE WHO'S LOOKING FOR PRODUCTS THAT WOULD WOW GUEST.

    responded with the following comments.

    Thank you for sharing your experience. We strive to exceed expectations, and we hope you'll shop with us again soon!

    Lauren

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    5 out of 5
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  • I chose Pearlescent Paper for my sister's bridal shower invite and it looked spectacular! And it was an exciting surprise when they arrived in the mail, because I didn't realize that the envelopes would be Pearlescent as well -- so pretty! I received so many compliments about how beautiful the invitation was, and when my sister saw it, she loved it too! I always order my holiday cards from Kleinfeld Paper too, and have always had a wonderful experience. The customer service is "A+" and my orders always arrive fast.

    User3655057

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    4.7 out of 5
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  • Kleinfeld's invitations were beautiful! We absolutely loved them and got tons of compliments on them. The only hiccup is we went through and created them, the direction card and response card and placed an order. Somehow the order was lost on their system, so we had to create again. They were very responsive and did get the invitations created and shipped out very quickly. We'd definitely use them again (we ordered our programs from them too)

    responded with the following comments.

    Thanks for your review. We hope to serve you again in the future!

    Stephanee

    reviews
    4.9 out of 5
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  • Our invitations and other wedding paper items were printed on high quality paper, they looked elegant, and they were reasonably priced. The staff was responsive, and thorough. They offered samples at a minimum cost, which helped me select the type of paper for our invitations and programs. I exchanged multiple emails with the staff regarding changes or corrections, and they were always professional and detailed.

    responded with the following comments.

    Thanks for your review! We are happy you were so pleased with both your invites and the experience!

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