My consultant saw my vision after a conversation! He brought in like 8 dresses I tried on 4 and the third One was it!

Kleinfeld's was amazing. Best experience ever. Everyone was so nice and accommodating. They really gave you the whole experience and made you feel special. Diane was my consultant and I couldn't have been happier! I loved her. They have dresses for all budgets, shapes, sizes, formal, informal, everything! If you can't find it there, you won't find it!

I grew up watching say yes to the dress and forced my fiance too as well when we were just by and gf and he actually proposed to me by sending my mum and I to New York to go together! The consultants were great they let me walk the show room and even back where they keep all the dress! No Randy but still so thankful I got to experience it and say yes to my dress!

Would highly recommend this place to any bride to be it’s a dream come true.

My Kleinfeld dress was brand new! No rips or stains, or anything that would make it a clearance dress. Just happened to fit perfectly & super affordable

My dress was perfect, thanks to the of my wonderful alterations consultant Lorena! The dress was beautiful ☺️

We had the most amazing time! She said, "YES! to the Dress"

My consultant was amazing at helping me to find the perfect dress. I went in with no expectations or ideas and came out with a dress I loved!

I’ve dreamt of going to Kleinfeld for a dress since I was a little girl. All of the dresses there are amazing and they make you feel good. I had Morgan as my consultant, and I just loved her. She was able to read my mind and body language which was a plus. I didn’t have to speak for her to get me. I found a dress that looks like it was made for me. Tips: Try other dresses on first so you have an idea of what shape you want before going there. It will help to save some time so you can make the most of your appointment. Don’t wear lace panties, all of the zippers and hooks will get stuck when trying dresses on / taking them off.

False advertisement! Kleinfeld did not live up to the hype! I really felt like my appointment was rushed, they are busy so no time to cater to bride. It’s like you are another number. I came in with a very clear and simple vision with some wiggle room and they had me try on everything but what I wanted. I really felt like they really didn’t look for the dress I wanted and after failed attempts that they don’t have anything and really couldn’t help me. My consultant Mindy was okay and got her director involved who wasn’t much help. I did get into a Pnina Tornai (which is mostly the designer they push and carry) which was a last ditch effort but I wasn’t compelled to go with the customizations it needed. Literally I wanted a simple mermaid dress with no tulle, with some sparkle. That couldn’t be achieved at Kleinfeld. My experience is certainly NOTHING like the show makes it seem, and I was brought into this little tiny room and basically was told to pull from that room.... Read more I didn’t really understand that because the tv show Say Yes to the Dress makes it seem like they have these endless selections and a huge stock room. Imagine my disappointment when they tell you that this is basically it and all you have to choose from. Reality is much different from tv. My consultant Mindy was very nice but not very helpful, regardless of how many people she brought in. I ended up finding my perfect dream dress at RK Bridal, where they had endless options and better prices. Ladies go to RK Bridal! What a different experience!!!

I have always dreamed of going to Kleinfeld for my wedding dress, as I have lived in NYC my whole life. It was a great experience!! My consultant took one look at this dress that I was in loved with, and brought a bunch of similar ones. She was very honest that I should stick to my heart. She made me feel 100% comfortable during the whole process.

I was a little disappointed in my appointment at Kleinfelds, but I probably had unrealistically high hopes from the show. I flew across the country to try on a dress (not available in my state) that I had reserved through them to try on 3 months ahead of time, just for it to be at dry cleaning. I had tried on dresses where I live, and the consultant brought out the same dresses I had already tried on that were available in my hometown. When I asked her about other selections, she said that Kleinfeld didn't have any other dresses that match what I was looking for. So of course I went home empty-handed and bought a dress from my local shop.

Found my dream dress on the first visit. Staff was a little snobbish/rude but nothing out of line. The way the do alterations is a little annoying but you can’t really argue it. We live in Jersey so the only times I could go for alterations was on the weekends, thankfully they had weekend appts! But my final fitting was 10/24 but we weren’t allowed to take it home that day unless we waited like 3 hours but even then they could guarantee it be ready so my mom had to go back into the city on Tuesday, the 27th, to pick it up for my 10.30 wedding.

Ugh. Where do I start? My fiancée wanted a specific designer and she was drawn in by the glitz and glamor of this place but that’s where they get you. The sales team is great but once my fiancée transitioned into the seamstress then it all changed. First of all NEVER pay anyone anything in full before you see the final product and that’s where they pressure you- paying half or even 70% is understandable but no serious company would expect you to pay in full before all your alterations so before you sign- make sure you don’t agree to that. Kleinfelds calls it their policy to pay 100% before your final fitting. So my fiancée did that and paid upfront so she could be tailored by a grumpy and nasty lady. The seamstress was rude to even my mom even when she tried to help because she “knew it all”. My fiancée had to come back SEVEN times to finally get the dress to look how it was suppose to. It took us calling the managers manager to get a new tailor and really making a fu... Read moress before anything was done and that’s after 6 appointments!! She had to drive to the city and take off work and pay for parking. You think after 2 sessions the place would offer to pay for her parking because they are such an establishment? Wrong! They paid for her parking once! Once! Basically the first two times the seamstress was suppose to get everything done and take notes and take care of it, except she botched the entire dress and get this.. SHE TRIED TO TELL MY FIANCÉE IT WAS THE BEST THAT CAN BE DONE ON A $12,000 dress!! 😂😂. Serious? So they pushed back and this seamstress made them come back 3 more times without making any progress and finally that’s where we had to get a manager. You’re kleinfelds.. QUALITY CONTROL AFTER 2 or 3 fittings should be done by a manager to avoid the tailor making mistakes that will affect a brides experience and wedding, it should be mandatory. So after all this. They didn’t offer any partial refund or any monetary help, it was a joke. If this happened to me or any other guy with some backbone- there would be a war. She’s a little cute thing whose too nice so they took advantage. Embarrassing and sad. The only reason I didn’t give 1 star because once tears were shed, managers were involved, and the 7th session was done then the dress finally came out proper. TLDR: Walk out if they make you pay in full before you see final alterations. Took 7 sessions to get dress right. Very grumpy seamstress. Sales team is great to catch you and get you to commit. After that it’s a shit show.