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Favors & Gifts and Invitations in Monroe,
(734) 639-1496
Overall Rating
5.0 out of 5
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  • 4 Reviews


    Lindsay

    reviews
    5 out of 5
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  • My husband and I recently were married in Cancun and came home to find out that our venue for our reception had been double booked and we literally were left with nothing because the venue we signed with also did the catering, dj, cake and decorations. We had found a venue almost right away....definetly not what we had really wanted....and thought we had found a shop who would rent out everything we needed to us only to find out days before our event that she was going out of business. So I did an online search and found Kim's website and emailed her and within minutes I received and email back from Micheal. I spoke with Kim the next day and just a day before my reception, she literally saved our entire day. She helped us out so much I cannot even begin to describe how thankful we are. That night she pulled everything out of storage we asked for and to our surprise also gave us everything else we needed and thought we would not be able to find. Kim and Micheal are truly amazing and I... Read more

    responded with the following comments.

    Hi Lindsay, Thank you so much for recognizing us and the services we provided at your time of need. We all know how stressfull it can be when planning out a wedding but your circumstances was unfortunate and we just wanted to do as much as we could to make sure your wedding celebration was memorable the way it should be. We were so honored to help and if we dind't have another event at that time, we would of been there to help you set up as well. Wishing you and your husband the best! Michael & Kimberly Kims Bridal and Gifts

    Trish

    reviews
    5 out of 5
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  • Kim's Saved My Wedding!! I wish there were more stars she'd get em all! I placed actual orders with 4 different .com stores who all told me they had my cake topper and guest book in stock. Only to find out 3 or 4 days later via email that the manufacturer had discontinued the items. We've had our hearts set on these specific wedding pieces for some time and now after wasting so much time on electronic-only servicers, I just came across Kim's store in my search and decided to call. I am so glad I did! She answered the phone, I mean I talked right to her and didnt sit on some automated customer service hold to talk to someone who has no idea what their company actually has in stock, to me this alone was satisfying enough to make me a return customer to kimsgiftbaskets.com. So after listening to my dilemma she walked right to an actual shelf in her hometown storefront and picked my items off that shelf, walked me through the order and I no sooner hung up before I received a tracking numbe... Read more

    responded with the following comments.

    Hi Trish, I truly appreciate your review !! But more importantly I was glad to be at your service. I was so sorry to hear you have been having such a hard time with ordering your cake topper and guest book. It's because of customers like you that I'm glad to open my store everyday. I understand your frustration when ordering on line and awaiting a tracking number just to be told days later via e-mail that your item is not available. Unfortunately in the world we live in today it's hard to find a company were you can call and expect customer service to help you. Sad but I think some business forget there is a real human behind the order they receive. During the course of our conversation I could hear in your voice the stress finally dissipating and that is what made my day ! I know you will have a wonderful day and a truly blessed life together !! From all of us at Kim's Bridal & Gifts we wish you both a lifetime of happiness and health together. God Bless Kimberly Kims Bridal & Gifts www.kimsgiftbaskets.com

    Antonia

    reviews
    5 out of 5
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  • Hi, I'm Antonia J. Benjamin-Mohais from Trinidad and Tobago West Indies. I ordered my "Two Hearts Become One" Unity Candle Set from Kim's Gifts. It was so beautiful in the picture. Because I paid through Pay Pal, I wasn't billed for shipping. Then one of Kim's employees called me and indicate I had to pay shipping, I didn't mind, and I complimented her efficiency and professionalism throughout the entire conversation. When the Unity Candle arrived, it was breath-taking, more beautiful than the picture. It was engraved in gold. At the reception, (we changed things a bit) it was the centre of attraction and all my guests wanted to know where I bought it.... certainly not in Trinidad! Kim to you and your staff thank you for allowing the most important day of my life to be more beautiful and memorable in so many ways. It was truly a pleasure. On behalf of my husband and I, we thank you for such great service. Antonia J. Benjamin-Mohais

    responded with the following comments.

    Hi Antonia, Thank you for the kind review. I would like to take a moment to say it was my pleasure to work with you durring one of the most important times of your life. "Your Wedding Day" I'am honored to have also made a kind friend even if you are half way around the world. I would also like to encourage the readers of this review to read and see pictures of the wedding of Andrew & Antonia at the link provided below. http://site.kimsgiftbaskets.com/blog/ God Bless You, Sincerly Kimberly www.kimsgiftbaskets.com

    Sherice

    reviews
    5 out of 5
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  • My large feather centerpieces are never to be forgotten! I loved them so much I didn't want to let them go!!! They made my reception unique and added a new touch of class to my event. I loved these centerpieces!!!! Kim's are the least expensive and around and I would have to say the best quality for sure!!! I saw a lot of different vendors for these but she was the best by far!!

    responded with the following comments.

    Hi Sherice, Thank you for your kind review. Here at Kim's Bridal & Gifts we wish you are your new Husband many... many years of heath and happiness. For if you two have this you will be the riches couple in the world ! Best Regards, Kimberly www.kimsgiftbaskets.com

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