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Beauty & Health in San Luis Obispo,
(805) 541-5424
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4.3 out of 5
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  • 12 Reviews


    Michelle Penido

    reviews
    2.4 out of 5
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  • I recently got married on 10/10/20 and I decided to change my wedding from 100 guests to 8 guests since both my father and father in law were at higher risk for COVID. Kim was able to accommodate my change and we planned for my mother and I to get hair and make-up done at Kim's salon. I needed a trim and my mom needed a root touch up prior to the wedding so we decided to contact Kim and she was able to schedule us with Vanessa on the 8th which was really nice of her to do last minute! Vanessa's blow out was unfortunately disappointing and should have been a warning sign for the wedding day since she was going to be doing my mom's hair. She had the heat setting on low for the blow dryer and straightener which didn't properly style our hair. I should have just blow dried my hair myself and I would have gotten the same result if not better. Kim had planned for me to come at 11:30am on the wedding day and promised that would be enough time for me to leave at 2pm. I had extensions and wa... Read more

    responded with the following comments.

    Oh Michelle! We are so sad to read this. We are so very sorry for the experience you had. We take pride in pleasing our customers and are extremely discontented that we were not able to meet your expectations. We profusely apologize for our lack of time management and service quality. We have been working with bridal parties for over 20 years and although we have had tremendous success stories with most of them, at times, we are unable to please everyone. We all strive to do our very best with each client, and it seems we have fallen short with you, and that is a sincere disappointment to us. We genuinely hope that you were able to have a pleasant day despite a rocky start with us. We appreciate your review and are going to do everything in our power to correct our mistakes and continue to give the best service possible to our future guests. If you would like to discuss each of your concerns in detail, we would be happy to speak to you personally and address them. If there is anything further we can do for you, please do not hesitate to reach out.

    Sarrah

    reviews
    2.4 out of 5
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  • I heard good things about Kim & Co Salon, but after my wedding I was not impressed at all. Even after my trial, I felt like I asked for a simple enough half-up half-down hairstyle but I was disappointed; I even showed them a picture. I was shown a mannequin with a similar hairstyle I asked for, but my hair looked nothing like the picture or the hair on the mannequin. I asked for a different, still simple, hairstyle and still was not satisfied with the results. I was saved for last on my wedding day so I didn't have time to fix anything I didn't like. The make up was mediocre. My girls were unhappy with their make up. They didnt sit us at the vanity where we would be able to look in the mirror as they worked, so by the time we were able to look at ourselves, it was too late to re-do anything because they wanted to move on to the next person. My girls tried to make do by fixing their make up themselves and everything turned out ok in the end. The only memorable part about the whole exp... Read more

    User2992154

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    5 out of 5
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  • I started going to Kim for my hair needs the summer before my wedding. She is AMAZING. I have never had such a good cut in my life. I have very thick straight hair but she was able to make it look wonderful with out a lot of styling after I left. She put beautiful highlights in it for me too and I always got exactly what I asked for. This is not a hair artist that takes liberties with your hair, you get what you ask for the first time! All of the staff is very friendly and accommodating as well. She did my hair and make-up for my wedding and I would not have had it any other way. I've gotta say I think I looked pretty awesome! One of the girls did my nails for my wedding as well, I had no idea what she did was even possible! I had no idea they could take straight glitter and do just the tips of my nails! I even got to pick three different glitters to mix together and she made them "fade" the way I wanted them to. Two of my bridesmaids had they're hair done for the wedding... Read more

    User2348834

    reviews
    5 out of 5
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  • Amazing! Kim and her crew did a fabulous job on my hair and make-up and my bridesmaids' hair as well. She was very friendly and helpful. throughout the whole process she was very professional and worked with me in the planning. I wasn't super impressed with my nails (french tip on toes and fingers) and I would have skipped that service and done it somewhere else, but the hair and make-up was definitely worth it!

    Veronica

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    5 out of 5
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  • Kim and her girls rock!! Since i dont live in town i had to come in a few months before my wedding for my trial and feel in love with them! Kim was so kind and treated me like a long time friend. I have a VERY very thin spot on the crown of my head and she was sweet about making sure it was hidden. She even recommended a product that could help and it did! I was blown away to find something to help reverse it!! That alone made her amazing in my eyes. I chose to have me and my girls all get ready at the same time, some of her girls were out of town, so she had people from other salons come and help her. I had no clue of that until after we were all glammed up! And they made all of us feel so special and we all looked amazing! On the day of the wedding kim and her team showed up early and set up everything just perfectly they moved mirrors so we could see ourselves, which i loved! And all 5 of us were ready with time to spare!! My hair never moved an inch and my make-up still looked fres... Read more

    responded with the following comments.

    Veronica- Thank you for such a great review- We had a blast meeting and working on you and your wedding party- what a great group! It sounds like you had an amazing time at your wedding, 2:00A.M.! Wow you had a long day- Congratulations on your wedding and your future together- I wish you many,many years of wedded bliss! It was so nice to get to know you- Sincerely Kim

    Jacqueline

    reviews
    5 out of 5
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  • I cant begin to say enough great things about Kim, and Kim&co salon. I was having the worst time trying to find the right stylist for my wedding. I live about three hours away from the san luis obispo area and didnt have a lot of time to travel back and forth for test runs. I had hired a stylist and had my test run about 3 weeks before my wedding day, and I literally cried when i was done with my appointment. I have long hair and it is always hard to keep a curl in, but my curls literally fell the moment i stepped out of the salon. I had brought a picture of exactly what i wanted my hair to look like and it wasn't even close. All the stylist did was curl my hair and stick it up in a few bobby pins, which i could have done myself. And then at the end, she let me know she wouldnt be able to be on location for my wedding, as planned, because she had other appointments scheduled in the salon. Needless to say i was devastated when i walked out of that salon. A friend of mine was trying ... Read more

    responded with the following comments.

    Jacqueline,I am so pleased that we were able to make you so happy on your wedding day, we try our hardest to do what the client wants and to hear your nice words, it sounds like we did just that for you. Thank you for your great review- I wish you all the best in your marriage! Sincerely, Kim

    Tamara

    reviews
    5 out of 5
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  • Kim did a wonderful job on my make-up. I was one of her first African-American brides and she did her research to find just the right shades to make me sparkle.

    responded with the following comments.

    Thank you for your nice words- it was a pleasure to do your make-up and to have a part in your special day- kim

    N

    reviews
    4.5 out of 5
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  • My bridesmaids and I were VERY pleased with the work from Kim and her girls! We all got our hair and makeup done...there were 5 of us and we were done in 2.5 hours! It was a great experience...the girls are all friendly and made sure I was pleased with each of the final looks for the bridesmaids. We brought our Ipod and mimosas in and totally felt at home in the salon! Plus we think we looked pretty good : )

    Kristy

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    4.5 out of 5
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  • I had seven bridesmaids, a flowergirl, my mom, my grandma, and me that all needed hair and makeup done by 1pm. Kim & Co. opened an hour early with five stylist so we could be done by noon. They were very time efficient and did a really nice job. Everyone looked so good! They are on the expensive side, but after looking at the pictures of the wedding party, I can say it was worth every penny!

    responded with the following comments.

    Thank you Kristy for your review- It is so nice to hear those kind comments- I'm very glad that we could help make your wedding day and memories perfect- Kim

    Meghan

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    4.6 out of 5
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  • The girls at Kim and Co Salon did a great job on the hair and makeup for me and my bridesmaids! The cost was on the high side, not quite matching the quality, but overall we were very happy with the results! The makeup Kim and Co uses is really great -- looks great, not heavy at all. My stylist (Holly) worked with me to get my hair style just right. She was patient and detailed as we worked through the style until I finally said "OK, that! That's perfect!" Trust me, it took a while. My bridesmaids looked beautiful! One wasn't completely happy with her makeup, but the stylists and Kim and Co tweaked it, without making the ordeal awkward -- very much appreciated. Another bridesmaid wasn't super happy with her hair, but she did a quick adjustment herself and solved the problem. Bottom line -- I think Kim and Co is one of the best salons in the SLO-area for wedding hair / makeup. They are a bit pricey, but if you speak up, they will work with you to make your look just right! Thanks to Hol... Read more

    Alison

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    4.8 out of 5
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  • As a bride who was planning a long distance wedding -- choosing Kim at Kim & Co was one of the best decisions I made in planning my wedding. Since I lived in Southern California I couldn't do a hair trial in advance of my wedding and I worried that I might not like my hair and make-up for my wedding. Boy was I wrong! Meeting Kim the day before for my trial Kim really worked with me to make me look my absolute best and immediately put my fears at ease. Everyone at the wedding told me how great my hair and make-up looked but yet, when I looked in the mirror I still looked like me (which was just the way I wanted to look!) I'll caution, Kim & Co is not an inexpensive salon -- but do you really want to go budget on your hair and make-up?

    responded with the following comments.

    I am so pleased that you were so happy with your Hair & Make-up and looked the way you wanted to on your wedding day-This is one of the biggest days of your life and we take that very seriously- we were so happy that you chose Kim & Co to be a part of your special day- I wish you all the best on your future and thank you for such a great review! Sincerely, Kim

    Briana

    reviews
    3.8 out of 5
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  • I had heard nothing but great things about Kim and CO. They were very flexible in working with my special day however towards the end i was feeling rushed around because the stylist had somewhere else to be wich we had not previously discused. There were 6 of us getting our hair done. one of my girls had really short hair and it took the woman 2 hours to do her hair. that was a little frustrating especial since we were working in a certain time frame. My hair i had a picture i wanted her to do some similar things with and it just really didnt quite turn out the way i hoped and yes it was a little pricey especially with travel. but last minute needs call for higher prices. It was an overal good experience but i would have changed a few aspects of the day.

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