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Transportation in Granite City,
(618) 397-3510
Overall Rating
4.2 out of 5
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  • 13 Reviews


    Amber

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    1.1 out of 5
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  • I would never recommend this limo service to anyone. I paid $695 for an escalade that seated 14 people with the wedding package. The wedding package was supposed to include complimentary sparkling wine, water, soda, and other drinks. For one, the limo's AC did not work and we sweated the entire time. Secondly, I didn't get an escalade, I got the wrong limo. Watch in the contract because deep down in the contract it states they aren't responsible if they give you a different limo last minute. Lastly, we didn't bring drinks because they were supposed to be complimentary. We asked the driver for the wine and some water but he didn't bring the wine and said he could make a stop and we could buy our own. He also said the water and soda costed extra. Nobody got anything to drink the entire 2 and a half hours we were on the limo because nobody brought money. This service was terrible and I still am waiting for a response on getting a partial refund for not getting the full package I paid for.... Read more

    User2689025

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    2.5 out of 5
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  • We requested a 25 passenger limo bus for our wedding and was told that the bus we were getting would seat 25 comfortably, but when it arrived, it was barely able to seat 17. We ended up having to make some of the party drive their own vehicles which put a damper on things for us. Additionally, the bus was HOT and the A/C only worked sporadically which made the ride pretty uncomfortable. We called to complain when we came home from our honeymoon, and while the rep was very courteous it was apparent that nothing would be done to make us more satisfied customers. I do not foresee us using this company's services again.

    Melissa

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    4.9 out of 5
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  • Easy to work with. Nice driver!

    britni

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    5 out of 5
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  • Great service! The limo was great, provided drinks, and allowed us to bring out own drinks on board. The driver was very helpful with getting me in and out of the limo with my HUGE dress, and was very courteous to our entire wedding party! Highly recommend!

    Paula

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    5 out of 5
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  • We used Kelly's for our wedding on Oct 16th. They were great! Kelly's called the week of to confirm every detail. We were able to drop off our beverages for the bus a couple of days before. I loved this--one last thing for us to take care of that day. The day of the wedding the bus arrived at the church early, the driver was very professional, knew where we were going for photo's, and even was flexible when we made an extra stop for a photo of just the two of us. We just boarded the bus, enjoyed our cold beverages, and had a good time!

    James

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    5 out of 5
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  • I highly recommend Kelly's. They are very professional, the staff is very helpful and pricing is straight forward. Although their buses are a few years old they are in great shape, ours was super clean with no funky stains or smells. Our driver was prompt, and professional. Over all we received outstanding service at an unbeatable price.

    aimee

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    5 out of 5
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  • Limo was beautiful, driver was very professional and courteous, on time... totally recommend!!

    Robert

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    5 out of 5
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  • We needed some help with transportation and we where glad we chose Kelly's Limousine.It was very easy to book and they arrived on the time we agreed.The limo they sent was very nice and we loved the interior.It was a real pleasure to ride in.

    Laura

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    5 out of 5
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  • Kelly's Limo service was excellent. We booked them right after a friends wedding that they catered services for. We loved the experience we got from the driver, and the review we got from our friends. They were on time, dressed professional, had a GPS and map locator built into the dash, so they were able to make the stops requested in route to the reception hall. At the last minute, we asked the driver to stop at the hotel we were staying at so we could check in early, and to make a stop at a local gas station to get snacks. The driver made sure to open the doors for us at every stop. There was plenty of room in the Limo for the 12 of us. Yes I do recommend them. They are located in Bellville, IL and they were willing to take care of us in St. Louis, MO.

    Katie

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    5 out of 5
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  • Did a great job! Kept in contact w/ me about the date of the wedding. That was awesome!

    ANNE

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    5 out of 5
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  • The trolley we rode in was great! It was so much fun, and accommodated all of us perfectly! We could bring whatever food, drink, and music we wanted. The best part was that it stayed very cool the whole time, which was awesome because it felt like it was sweltering outside! The driver was very nice, and he did whatever we asked. www.kellyslimo.com

    Laurie

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    0.8 out of 5
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  • June 2010 - PLEASE DO NOT USE KELLY'S LIMOUSINE SERVICE - YOU'LL BE SORRY!! We contracted with them for my daughter's wedding day. Their busses broke down TWICE during the 100 degree day. The entire wedding party had to walk through Forest Park to meet the photographer. The first bus hit something on the way to the church and they sent a replacement party bus. That bus, which they knew was not in working order, broke down in Forest Park before getting to the destination to meet our photographer. What a nightmare!!! The owner will not speak to us - we've filed a complaint with the Better Business Bureau.

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