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Dress & Attire in Allston, MA,
(617) 981-5866
Overall Rating
3.5 out of 5
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  • 14 Reviews


    Vicki

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    5 out of 5
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  • Kate Whitcomb shoes are amazing! I loved their shoes!!! Their shoes are soooo pretty and comfortable, the price is very reasonable, shoes are delivered quickly, and the quality is great! I would definitely recommend Kate Whitcomb shoes to anyone looking for good quality, fabulous wedding shoes!

    Jen

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    5 out of 5
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  • I ordered Emma and Hailey for my wedding which is 1 year from now. Want to make sure I'm comfortable walking in them. I got Emma which is lace flats for the reception so I can dance in them. And Hailey which is high heel for the ceremony and photos. Both shoes are amazing. Comfortable (even the high heel ones) and fabulous quality. I was nervous able ordering them for the first time from a new shoe brand. But do not hesitate!!! I would highly recommend these shoes!

    Tara G.

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    5 out of 5
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  • The prompt response and amazing customer service are completely unmatched!! Can’t wait to wear my beautiful flats on June 11th!! Highly recommend!!

    Dina

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    5 out of 5
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  • Let me start by saying, I love these shoes. I’ve never owned a pair of shoes that have made me feel this glamourous while wearing them. Although they are for my October 2020 wedding, I can't wait to show these off! I am usually not one to buy heels this high, but after seeing this on my instagram, I couldn’t resist. I am happy to have bought them. They are really comfortable even though they are high. Worth every penny!

    Lauren G.

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    5 out of 5
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  • KW was fabulous to work with! I needed to exchange my size and they were so responsive and supportive. The shoes were beautiful, I hardly even had to break them in either. I danced all night long in them!

    Claire

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    5 out of 5
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  • I bought Kate Whitcomb ivory satin wedding shoes (style Bianca). I've had my share of purchases that I've had to send back before the other shoe made it out of the box. It's such a treat when the fit, the style and the comfort all exceed expectations, especially when you shop online for a new brand. These wedding shoes are really pretty, feel very comfortable on my feet, and there is some arch support. I've had other sandals like this that cost 3 times more but not as comfortable as these shoes. Well made, well-designed Thankfully, I loved them just as much in person as I did in the picture! They are a perfect height (for me) and seem comfortable for all-day. Comfortable and beautiful. Good, good, good! Highly recommend it.

    Liz

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    5 out of 5
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  • I just got style Vera shoes for my lazaro wedding gown. They are perfect and very comfortable for being , true size and has the height i needed. I was deciding between Samantha which is higher heel vs. Vera which is 3 inch heel. I am glad I went with vera. It looks beautiful and they are comfortable to wear all night! A must buy!

    Watters

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    5 out of 5
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  • Gorgeous shoes! Can't wait to wear them at my wedding. The personalization inside the shoes are amazing! I also love the way my shoes come with a special shoe bag. What a lovely presentation! These wedding shoes will be great with my wedding dress! Thank you! Definitely recommend Kate Whitcomb shoes!

    Morgan C.

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    1 out of 5
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  • DO NOT BUY SHOES FROM KATE WHITCOMB. My mother purchased two different shoes from Kate Whitcomb to try for my upcoming wedding. Neither shoe fit me, so my mother tried to contact them to return the shoes. She contacted Kate Whitcomb THREE TIMES with no response from customer service. THERE PHONE NUMBER DOES NOT WORK, THEY DO NOT ANSWER THEIR EMAILS, AND THEY DO NOT SEND RETURN FORMS FOR RETURNS. I am extremely disappointed in this company. This will be put in dispute with our credit card company, and I will leave this review every place possible to warn all other shoppers. Do yourself a favor and DO NOT use this company.

    Marissa H.

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    1 out of 5
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  • I ordered shoes from Kate Whitcomb that were too big. The shoes only came with a letter stating to email them for a return label. Well after countless emails sent I have nothing heard from anyone... and there’s no customer service number! I would not recommend this company to anyone. Such horrible customer service.

    Krista

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    1 out of 5
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  • RUN AWAY FROM THIS COMPANY. This company didn’t respond, for over a month, to my request to return shoes. I paid to return the shoes because they were so non-responsive I couldn’t even acquire a return shipping label. Now they won’t refund my credit card for the shoes I sent back.

    Jill

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    1.4 out of 5
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  • Ordered 3 pairs of shoes on 6/13. Received partial order 7/6. Emailed daily for 4 days about the missing pair - no response. Initiated dispute with bank and notified KW as such on 7/9. Received an immediate response stating they could not issue refund unless I cancelled the dispute. I replied with follow up questions, but received no further response to date (8/5/20). Also note, you are responsible for return shipping, which they do state at the time of purchase. I requested a return label but never received one, so just went ahead and mailed the shoes back so I was within their 14 day return window. I recommend getting tracking for your returns because it had been 2 weeks and there is no notification from KW that my return was received or is being processed nor is it reflected in my order status in my account. Thankfully, I have tracking to show they received my return. They require you to return within 14 days but they don't reply to emails within 30 days, if ever (still waiting).... Read more

    Alice

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    1.6 out of 5
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  • I had to return a pair of shoes and have now sent 3 emails, Facebook messages and there has been no reply regarding my messages. A refund for the shoes has not been provided and it has now been over a month! Loved the shoes but terrible service!

    Karen

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    2.4 out of 5
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  • I ordered the Emma ivory lace ballet flats. I was originally looking at a similar style of another brand that would have been much more expensive, and was so excited to find these adorable shoes that looked like great quality from the photos! When I received the shoes, they were cute in the box, but the cut was not at all flattering on my feet. The quality was decent for the price, but wasn't quite as high quality as I was expecting. Unfortunately, that's where the positives end. There wasn't a return label included in the box, and the order sheet explained you can contact them for a return label, so I did that, but they took 3 full days to reply to my message. To make matters worse, they also have NO phone number and NO website chat functionality available to reach them, only emails to which they are slow/unresponsive. I did get a response, but I believe it was due to my reaching out over the comments of their Instagram. I returned the item and the tracking info shows it was delivered... Read more

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